Verizon

4.6
323 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Virginia Beach, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4807 Virginia Beach Blvd.

Location

Verizon
4807 Virginia Beach Blvd, Virginia Beach, VA
23462, United States

Hours

Reviews

4.6
319 reviews
5 stars
279
4 stars
8
3 stars
7
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Landon, Jacob, and Alyssa.

Store Experience

Several reviews highlighted the welcoming atmosphere and cleanliness of the store, contributing to a positive shopping experience.

Sales Process

Customers appreciated the efficient handling of transactions and the ability of staff to explain plans and products clearly.

Promotions and Offers

There were complaints about misleading promotions and difficulties in redeeming gift cards, indicating a need for clearer communication.

Staff Attitude

While many reviews praised staff for their friendliness, there were instances of rudeness reported, suggesting inconsistency in customer interactions.
  • JC
    James C
    4 days ago
    5.0
    Went to get the new Router. Easy as possible.
  • DW
    David Wilcox
    Nov 3, 2025
    5.0
    If you want honest, no pressure, and great customer service, stop in and meet Chris at this Verizon store at 4807 Virginia Beach Blvd. What a refreshing change from the majority of customer service people. Chris is personable, friendly and knowledgeable about how to get you the best deals and the most refreshing aspect is that he takes whatever time is necessary to make sure you know exactly what you’re getting and are completely satisfied with your purchase. I’ve been on the planet a long time and dealt with my fair share of customer service representatives and I can easily place Chris in the top 1% of the best in the business. No exaggeration… just fact! You won’t be sorry.
  • JG
    Joe G
    Oct 23, 2025
    1.0
    Stop sending idiots door to door to harass people in their own homes. I can't stand cox but man the bad will that Verizon creates by doing this is insane to me. Will never give them a penny.
  • MO
    Mr Ovi
    Sep 6, 2025
    1.0
    Verizon gift cards and promos are always false advertisement i was given 2 gift cards had to wait 2 months just to be able to redeem then once thats done u have to wait 7 to 10 more days. im looking into legal services ASAP
  • CH
    christine howell
    Aug 5, 2025
    1.0
    I was in their store for about twenty minutes and no one even bothered to acknowledge me at all!!! So I decided to take my business elsewhere!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Virginia Beach offer?

Verizon Wireless Zone in Virginia Beach offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for consumers and businesses.

Where is the Verizon Wireless Zone store located in Virginia Beach?

The store is located at 4807 Virginia Beach Blvd, Virginia Beach, VA 23462, USA.