Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Virginia Beach, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4807 Virginia Beach Blvd.
Location
Hours
Reviews
4.6
319 reviews
5 stars
279
4 stars
8
3 stars
7
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Landon, Jacob, and Alyssa.
Store Experience
Several reviews highlighted the welcoming atmosphere and cleanliness of the store, contributing to a positive shopping experience.
Sales Process
Customers appreciated the efficient handling of transactions and the ability of staff to explain plans and products clearly.
Promotions and Offers
There were complaints about misleading promotions and difficulties in redeeming gift cards, indicating a need for clearer communication.
Staff Attitude
While many reviews praised staff for their friendliness, there were instances of rudeness reported, suggesting inconsistency in customer interactions.
- JCJames C4 days ago5.0Went to get the new Router. Easy as possible.
- DWDavid WilcoxNov 3, 20255.0If you want honest, no pressure, and great customer service, stop in and meet Chris at this Verizon store at 4807 Virginia Beach Blvd. What a refreshing change from the majority of customer service people. Chris is personable, friendly and knowledgeable about how to get you the best deals and the most refreshing aspect is that he takes whatever time is necessary to make sure you know exactly what you’re getting and are completely satisfied with your purchase. I’ve been on the planet a long time and dealt with my fair share of customer service representatives and I can easily place Chris in the top 1% of the best in the business. No exaggeration… just fact! You won’t be sorry.
- JGJoe GOct 23, 20251.0Stop sending idiots door to door to harass people in their own homes. I can't stand cox but man the bad will that Verizon creates by doing this is insane to me. Will never give them a penny.
- MOMr OviSep 6, 20251.0Verizon gift cards and promos are always false advertisement i was given 2 gift cards had to wait 2 months just to be able to redeem then once thats done u have to wait 7 to 10 more days. im looking into legal services ASAP
- CHchristine howellAug 5, 20251.0I was in their store for about twenty minutes and no one even bothered to acknowledge me at all!!! So I decided to take my business elsewhere!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Virginia Beach offer?
Verizon Wireless Zone in Virginia Beach offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for consumers and businesses.
Where is the Verizon Wireless Zone store located in Virginia Beach?
The store is located at 4807 Virginia Beach Blvd, Virginia Beach, VA 23462, USA.
What are the store hours for Verizon Wireless Zone in Virginia Beach?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Virginia Beach offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services.
Can I schedule an appointment online for services at Verizon Wireless Zone?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands are available at Verizon Wireless Zone in Virginia Beach?
They carry brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, and many more.
What types of customer services specialize at Verizon Wireless Zone in Virginia Beach?
The store specializes in Verizon Wireless products, offers excellent customer service, and wet phone recovery services.
How can I contact Verizon Wireless Zone in Virginia Beach?
You can contact them by phone at +1 757-961-1560.
Are there any nearby dining options when visiting Verizon Wireless Zone in Virginia Beach?
Yes, nearby dining options include Honeybaked Ham, The Honey Baked Ham Company, Subway, Arby's, and Chick-fil-A, which are great for grabbing a meal before or after your visit.
What other retail stores are located near Verizon Wireless Zone on Virginia Beach Blvd?
Near Verizon Wireless Zone, you'll find Walmart Supercenter, Mattress Warehouse of Virginia Beach Boulevard, and Redbox, providing options for additional shopping while in the area.
Are there convenient services nearby for banking or money transfers when visiting the Verizon Wireless Zone?
Yes, nearby you can find Chartway Federal Credit Union for banking services and Western Union for money transfer services.