Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Virginia Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
328 reviews
5 stars
278
4 stars
11
3 stars
6
2 stars
7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Nick, Alex, and Robert.
Mixed Experiences
While some customers had excellent interactions, others reported negative experiences, including rude behavior and misinformation from staff.
Store Operations
Several reviews mentioned issues with store hours and early closures, leading to frustration among customers.
Product Knowledge
Customers appreciated the staff's ability to explain products and services clearly, although some felt that not all employees were equally knowledgeable.
Sales Practices
There were complaints about aggressive upselling and misleading promotions, leading to dissatisfaction with the sales process.
- MVMegan Valentine2 days ago5.0Christopher R. was awesome! He took the time to set up my husband’s new phone and deactivate the old one. We were there probably close to 2 hours and Christopher never rushed us and took his time to explain everything. He even went as far to save us over $75 on the monthly phone bill. All in all 10/10 experience!
- ASAngie Suhwin4 days ago5.0I was just here this past weekend. I worked with Amanda and can’t recommend her enough. She’s helped me and my family the past few times we’ve come in and each time is always a treat. She’s always very thorough and open. She makes me feel like she cares about our experience and what we want and not what she thinks we need. Highly suggest coming to see her. She is FANTASTIC!
- JGJessica Gray6 days ago1.0Everytime Verizon knocks at my door to get me to switch companies I'm asleep/napping. Other times were at least a reasonable time, but why at 7pm? I have asked y'all to stop coming. Verizon take a hint.
- GDGloria DaniloDec 9, 20255.0I just got my new tablet today! Love coming here to this store. Nick and his team always take care of me!
- CMCurtis McDanielDec 8, 20253.0Update- so I just got a call from someone from the store. The person explained that corporate had called and told them to close at 6pm instead of 8pm. Looked at call logs and apparently the call came 2 mins after my wife called and 4 mins before I got there, timing just tucked. So I respect the fact someone called so I'm updating the review to average. The call doesn't excuse previous interaction but this one will make it so I give the store another shot. Original - This store is terrible, apparently.They closed two hours early today.And my wife just got off the phone with them, and they said that they were open until eight.It is six o'clock and no one is here absolutely absurd. This isn't the first time either i've had issues with this particular store.They have tried to upsell me on numerous occasions.When i've been very clear on what I wanted.And needed, and it seems like most of the people in this store lack knowledge.While there are some who do have quite a bit of knowledge. I'm tired of being g talk like I dont know anything and being lied to. I will say I had a good experience with Chris last time I was there so this isn't a nock on him.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located?
The store is located at 5232 Providence Rd, Ste B, Virginia Beach, VA 23464, United States.
What brands of smartphones can I buy at this Verizon store?
You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the opening hours of the Verizon Cellular Sales store?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does this Verizon store offer in-store or curbside pickup?
Yes, the store provides both in-store pickup and curbside pickup services.
Can I pay my Verizon bill at this location?
Yes, you can pay your Verizon bill in-store at this Cellular Sales location.
What payment methods are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
What services does the Verizon store provide besides selling phones?
The store offers Verizon wireless plans, prepaid wireless, vehicle tracking with Hum, home phone and Internet services including Fios Home Internet, mobile hotspot devices, and connected devices.
Which nearby places are convenient for grabbing a coffee when visiting the Verizon store?
Starbucks and The Sweet Spot, both coffee shops located near the Verizon store, are great places to grab a coffee before or after your visit.
Where can I find nearby dining options around the Verizon Cellular Sales location?
Nearby dining options include McDonald's, Five Guys, Wendy’s, Plaza Azteca, Moe's Southwest Grill, AJ Gators Sports Bar, and Domino’s Pizza, all close to the Verizon store.
Are there any nearby financial institutions close to the Verizon store?
Yes, PNC Bank, BayPort Credit Union, and Vita Kenney financial services are located nearby for your banking needs.