Verizon

4.6
326 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Virginia Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
5232 Providence Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

4.6
322 reviews
5 stars
274
4 stars
11
3 stars
5
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Nick, Alex, and Robert, highlighting their patience and knowledge.

Positive Experiences

Numerous reviews reflected positive experiences with staff, particularly in resolving issues and assisting with phone upgrades.

Negative Experiences

Some customers reported negative interactions with specific employees, citing rudeness and unprofessional behavior.

Store Environment

The store was generally described as clean and well-stocked, contributing to a pleasant shopping atmosphere.

Sales Practices

There were complaints about misleading sales practices and issues with trade-in promotions, leading to customer frustration.
  • PN
    Philippe Nolette
    Oct 31, 2025
    5.0
    This store is awesome. Chris Rozzi has been our go to person. Because he genuinely cares I have recommended Chris to family members already. Chris helped with merging FiOS and wireless Can't say enough good things Cheers
  • SM
    Shamari Mullen
    Oct 8, 2025
    5.0
    The best every time I show up. Recommend Mr. Alex L. Great chat and Business is always handled correctly with no second thought.
  • BK
    Bernice King
    Oct 6, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Amazing Experience with Eric H. at Verizon! Eric was absolutely incredible—he sold me the phone of my dreams and made the entire process quick and easy! His knowledge, patience, and friendly attitude made me feel confident in my purchase. If you’re thinking about getting a new phone, go see Eric H. at Verizon—you won’t regret it!
  • JJ
    John Jones
    Oct 1, 2025
    5.0
    Alex crushed it! Fixed my phone’s e-sim issue and fixed my wife’s over the phone with her while I was still in the store. Wish he got paid for these kinds of services, but he was just glad to be helpful. Thanks Alex!
  • SM
    Sharon McGlohn
    Sep 19, 2025
    5.0
    The most wonderful experience ever with Robert Edmonds. So helpful as my phone stopped accepting calls and I was not feeling safe with that.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located?

The store is located at 5232 Providence Rd, Ste B, Virginia Beach, VA 23464, United States.

What brands of smartphones can I buy at this Verizon store?

You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.