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Brand Certified

Verizon

4.5
(334 reviews)

Business Details

(757) 340-2358

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Virginia Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Virginia Beach connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
5232 Providence Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

4.5
334 reviews
5 stars
282
4 stars
11
3 stars
6
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting individuals like Nick, Alex, and Robert for their exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with misinformation and unprofessional behavior from certain staff members.

Store Environment

The store was frequently described as clean and well-stocked, contributing to a pleasant shopping atmosphere.

Sales Practices

Several customers expressed concerns about upselling and misleading promotions, indicating a need for clearer communication regarding offers.
  • MD
    Michelle Dick
    Jan 28, 2026
    5.0
    Great experience at this store. I lost my phone and Nick was able to assist me with my payment and even hand delivered it to my house!
  • MV
    Megan Valentine
    Jan 10, 2026
    5.0
    Christopher R. was awesome! He took the time to set up my husband’s new phone and deactivate the old one. We were there probably close to 2 hours and Christopher never rushed us and took his time to explain everything. He even went as far to save us over $75 on the monthly phone bill. All in all 10/10 experience!
  • AC
    Angie Cordero
    Jan 8, 2026
    5.0
    I was just here this past weekend. I worked with Amanda and can’t recommend her enough. She’s helped me and my family the past few times we’ve come in and each time is always a treat. She’s always very thorough and open. She makes me feel like she cares about our experience and what we want and not what she thinks we need. Highly suggest coming to see her. She is FANTASTIC!
  • JG
    Jessica Gray
    Jan 6, 2026
    1.0
    Everytime Verizon knocks at my door to get me to switch companies I'm asleep/napping. Other times were at least a reasonable time, but why at 7pm? I have asked y'all to stop coming. Verizon take a hint.
  • CM
    Curtis McDaniel
    Dec 8, 2025
    3.0
    Update- so I just got a call from someone from the store. The person explained that corporate had called and told them to close at 6pm instead of 8pm. Looked at call logs and apparently the call came 2 mins after my wife called and 4 mins before I got there, timing just tucked. So I respect the fact someone called so I'm updating the review to average. The call doesn't excuse previous interaction but this one will make it so I give the store another shot. Original - This store is terrible, apparently.They closed two hours early today.And my wife just got off the phone with them, and they said that they were open until eight.It is six o'clock and no one is here absolutely absurd. This isn't the first time either i've had issues with this particular store.They have tried to upsell me on numerous occasions.When i've been very clear on what I wanted.And needed, and it seems like most of the people in this store lack knowledge.While there are some who do have quite a bit of knowledge. I'm tired of being g talk like I dont know anything and being lied to. I will say I had a good experience with Chris last time I was there so this isn't a nock on him.

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