Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Virginia Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
301 reviews
5 stars
246
4 stars
20
3 stars
9
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific praise for employees like Julie, TJ, and Raymond for their patience, knowledge, and willingness to go above and beyond for customers.
Knowledgeable Staff
Customers frequently mention the staff's expertise and ability to explain products and services clearly, helping them make informed decisions.
Mixed Experiences
While many reviews are positive, there are notable complaints about poor service experiences, including issues with equipment and lack of assistance.
Efficiency
Several customers commend the quick and efficient service, with many transactions completed in a timely manner.
- WGWade Glotfelty3 days ago5.0Julie was the best Verizon employee I have ever dealt with. Extremely responsive and clear communication. She went above and beyond every step of the way. Julie for CEO 2026!
- KMKen MurphyDec 29, 20255.0I was very impressed by the customer service at this location on my last three visits to the store. The employees were very polite, respectful, patient, and knowledgeable. It is hard to be patient when needy customers ask many questions. Yes, I know that it is their job, but it is hard to find dedicatedly patient service today. I am especially impressed by manager Julie. This young woman was very friendly and helpful when I picked up a wifi extender. She is very welcoming and approachable. On my most recent visit, I observed her patiently helping a very frustrated elderly woman with a bill issue. Julie was totally patient despite the woman going on and on about her gripes with her bill. Julie called customer support for her and got her a bill credit. Then, she helped me decide upon my optimal option for taking advantage of available offers. I wish her the best. The service at this location is excellent.
- AJAnna Song JohanssonNov 14, 20255.0Julie helped us set up our new accounts and it was by far the best customer service we’ve ever had! She was so patient and very knowledgeable about the products and services so she was able to get us a great deal! Can’t say enough positive things about her!!
- PCPatricia ColvinOct 10, 20255.0Matthew really impressed me today in removing viruses,garbage and sharing a wealth of knowledge in using my phone better. He made me feel highly valued as a customer.
- JIJohn F. Lamb IIIOct 6, 20255.0Great service from TJ at this site. Met my needs and assisted order and transfer from my 13 year old phone to new one. Assisted with all questions and user errors made.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at Verizon on Independence Blvd?
You can find smartphones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus at Verizon on Independence Blvd.
What are the store hours for Verizon at 1048 Independence Blvd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon offer in-store pickup or curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
Can I pay my Verizon wireless bill at this location?
Yes, you can pay your Verizon bill in-store at the Verizon location on Independence Blvd.
Do I need an appointment to visit the Verizon store at 1048 Independence Blvd?
No appointment is required to visit the Verizon store; you can walk in or call to make an appointment if you prefer.
What payment options does Verizon accept at this location?
Verizon accepts American Express, Discover, MasterCard, and Visa credit cards.
What types of services does Verizon provide at this location?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Fios home internet.
Which nearby places can I visit after shopping at Verizon?
After shopping at Verizon, you can visit nearby places like Lidl US supermarket, Sonic Drive-In restaurant, Dairy Queen ice cream shop, or Starbucks coffee shop for food and refreshments.
Are there any nearby service centers or additional retailers close to Verizon?
Yes, nearby retailers and services include another Cellular Sales electronics store, Tidewater Sew-vac appliance store, and UPS Access Point location for courier and delivery services.
How can nearby transit and amenities help me visit Verizon on Independence Blvd?
Nearby landmarks and amenities such as Bank of America ATM, Post Office-Haygood, and multiple restaurants like Wendy's and Chick-fil-A can help you locate Verizon and plan your visit effectively.