Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Virginia Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
299 reviews
5 stars
244
4 stars
20
3 stars
9
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their knowledge, patience, and willingness to help.
Staff Knowledge
Numerous reviews noted the staff's expertise in handling technical issues and providing detailed explanations about products and services.
Positive Experiences
A significant number of customers reported having great experiences, often mentioning specific employees who went above and beyond.
Long Wait Times
Some customers expressed frustration with long wait times and inadequate staffing during busy periods.
Sales Practices
A few reviews criticized aggressive sales tactics and lack of transparency regarding promotions and pricing.
- AJAnna Song JohanssonNov 14, 20255.0Julie helped us set up our new accounts and it was by far the best customer service we’ve ever had! She was so patient and very knowledgeable about the products and services so she was able to get us a great deal! Can’t say enough positive things about her!!
- PCPatricia ColvinOct 10, 20255.0Matthew really impressed me today in removing viruses,garbage and sharing a wealth of knowledge in using my phone better. He made me feel highly valued as a customer.
- JIJohn F. Lamb IIIOct 6, 20255.0Great service from TJ at this site. Met my needs and assisted order and transfer from my 13 year old phone to new one. Assisted with all questions and user errors made.
- SWSin Of WrathSep 22, 20255.0I went there yesterday on 9/21/2025 and I met Matthew Cooper Sales Consultant and it was the best customer service experience I have ever received. He helped me bring down my bill by $40, got false charges off my account, set me up with Netflix/HBO Max & assistance with home coverage while being a cool person to talk to. These stars are well deserved.
- JJJacobSep 20, 20255.0TJ was incredible. He helped both my wife and I optimize our plan for what we wanted, worked with us to ensured we saved as much money as we could and got us both set up with new iPhones. I couldn’t have been more impressed with his professionalism, knowledge and patience as he worked with us to get what we needed.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at Verizon on Independence Blvd?
You can find smartphones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus at Verizon on Independence Blvd.
What are the store hours for Verizon at 1048 Independence Blvd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon offer in-store pickup or curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
Can I pay my Verizon wireless bill at this location?
Yes, you can pay your Verizon bill in-store at the Verizon location on Independence Blvd.
Do I need an appointment to visit the Verizon store at 1048 Independence Blvd?
No appointment is required to visit the Verizon store; you can walk in or call to make an appointment if you prefer.
What payment options does Verizon accept at this location?
Verizon accepts American Express, Discover, MasterCard, and Visa credit cards.
What types of services does Verizon provide at this location?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Fios home internet.
Which nearby places can I visit after shopping at Verizon?
After shopping at Verizon, you can visit nearby places like Lidl US supermarket, Sonic Drive-In restaurant, Dairy Queen ice cream shop, or Starbucks coffee shop for food and refreshments.
Are there any nearby service centers or additional retailers close to Verizon?
Yes, nearby retailers and services include another Cellular Sales electronics store, Tidewater Sew-vac appliance store, and UPS Access Point location for courier and delivery services.
How can nearby transit and amenities help me visit Verizon on Independence Blvd?
Nearby landmarks and amenities such as Bank of America ATM, Post Office-Haygood, and multiple restaurants like Wendy's and Chick-fil-A can help you locate Verizon and plan your visit effectively.