Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Virginia Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
198 reviews
5 stars
163
4 stars
6
3 stars
7
2 stars
3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and patience, highlighting specific representatives like TJ, Matt, and Calvin for exceptional service.
Sales Experience
Several reviews mentioned positive experiences with phone upgrades and plan changes, with staff providing clear explanations and helping customers save money.
Negative Experiences
A number of customers reported issues with misleading sales tactics, lack of communication, and feeling scammed, particularly regarding trade-in promotions and hidden fees.
Store Environment
While many reviews noted friendly and professional staff, some customers experienced long wait times and poor initial greetings, indicating inconsistency in customer engagement.
- KMKim Marie3 days ago1.0We brought our bill to them from tmobile.And they promised that our bill would go down if we changed to a verizon, my bill actually went up twenty five dollars figure that. Promised 100 got 157.
- CMColton MillisDec 24, 20255.0Sheldon did an amazing job explaining everything and making sure I was taken care of. Excellent experience I wouldn’t recommend him to anyone including my family
- MPMelika PittmanDec 17, 20255.0Mr. Rick was AWESOME. I came in with an ongoing problem that I have been having for the past 7 months with the Rebate Department and them NOT wanting to honor my promotion for being a transfer customer from AT&T. He was very proactive and got me all taken care of. Not once did he try steer me away nor did he show any attitude in what was a very time consuming process. I would recommend him anyday!
- CBCasey BakerNov 28, 20255.0Could not state enough how helpful and friendly TJ was! He made the whole experience of exploring different phone plans and upgrade options very easy and he was so informative! Great customer service, he ended up saving us money with customizing plans across different phones.
- KSKreshia SlaterNov 11, 20255.0First off i want to start by celebrating a superhero by the name of Matt. I ran into a huge problem with my billing. He did everything in his power to make sure me and my family was happy. He not only went above and beyond but he was so patience and understanding and I’ve never received that kind of customer service. I hope Matt is recognized for his excellence ,hard work and dedication. Matt is an asset to Verizon , please give him a raise.
Frequently Asked Questions About Verizon
Where is the Verizon store at Lynnhaven Parkway located?
The Verizon store is located at 701 Lynnhaven Parkway, Spc 0f02, Virginia Beach, VA 23452.
What are the operating hours of the Verizon store at 701 Lynnhaven Parkway?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit the Verizon store at Lynnhaven Parkway?
No, appointments are not required at this Verizon store; you can walk in anytime during business hours.
What brands of smartphones can I purchase at this Verizon store?
You can purchase Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, Asus smartphones, and other Verizon Wireless devices.
Can I pay my Verizon bill in-store at this Lynnhaven Parkway location?
Yes, you can pay your Verizon bill in-store at this location.
Does the Verizon store offer in-store pickup services?
Yes, in-store pickup is available at this Verizon store.
What payment options are accepted at the Verizon store on Lynnhaven Parkway?
The store accepts American Express, Discover, Mastercard, and Visa payment options.
Are there any clothing stores near the Verizon store at Lynnhaven Parkway?
Yes, nearby clothing stores include JCPenney, Victoria's Secret & PINK, DTLR, and rue21, located within the Lynnhaven Mall area.
What entertainment options are close to the Verizon store at Lynnhaven Parkway?
Nearby entertainment venues include Dave & Buster's for arcade and dining fun, Jump Virginia Beach for arts and entertainment, and Get Air Virginia Beach trampoline park.
Are there any electronics or mobile phone stores near this Verizon location?
Yes, nearby electronics and mobile phone stores include Cellular Sales, RadioShack, and Cell Phone Zone, making it convenient to compare options or get assistance.