Business Details
About
Cell Phone StoreTCC
TCC Virginia Beach, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 664 Phoenix Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
525 reviews
5 stars
486
4 stars5
3 stars3
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of staff members, particularly Colt and Ashley, who provided quick and efficient service.
Product Knowledge
Staff demonstrated strong knowledge about products and services, effectively addressing customer inquiries and concerns.
Store Experience
Many reviews highlighted a positive in-store experience, with quick service and friendly interactions, although there were some complaints about order processing issues.
Trade-In Issues
Several customers reported significant problems with the trade-in process, including mismanagement of devices and failure to honor promotional offers.
- MRMichelle RedderJan 3, 20261.0Very rude employees! Ask me what my issue was and wasn’t even paying attention to me and told me I was gonna have to wait two hours. Sounds like the dude just didn’t want to help.
- PPPrincesaDec 22, 20255.0Got a new phone with Ashley . She did amazing thank you
- NKNelson KirkseyDec 22, 20255.0Always come to this location cause they always helpful thanks Ashley and team
- JGJennifer GeblerDec 22, 20255.0Colt has been very helpful. I had a lot of issues I wanted to address and he took care of all of them quickly. Great work!
- MGMelissa GarrisonDec 22, 20255.0Colt was great. He is friendly, knowledgeable and handled everything quickly. He has helped me and my family and we will keep coming back to Colt.
Frequently Asked Questions About Verizon
What type of services does Verizon at 664 Phoenix Dr offer?
Verizon at 664 Phoenix Dr offers smartphones, tablets, Verizon home internet, prepaid plans, bill payments, business accounts, device activation, and accessories among other wireless services.
What brands of mobile devices can I find at TCC Verizon authorized retailer in Virginia Beach?
You can find Apple, Samsung, Motorola, LG, HTC, and Google devices at TCC Verizon authorized retailer in Virginia Beach.
What are the store hours for Verizon at 664 Phoenix Dr in Virginia Beach?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store or curbside at this Verizon location?
Yes, this Verizon location offers both in-store pickup and curbside pickup services.
How can I book an appointment at Verizon 664 Phoenix Dr?
You can book an appointment online at https://www.tccrocks.com/appointments/.
Does Verizon at 664 Phoenix Dr support payment by debit card and checks?
Yes, Verizon at this location accepts payments made by debit cards and checks.
What is the phone number to contact Verizon at 664 Phoenix Dr?
You can contact Verizon at 664 Phoenix Dr by calling +1 757-340-3936.
Are there nearby food options if I visit Verizon at 664 Phoenix Dr?
Yes, nearby food options include Baja Fresh, Taco Bell, Chesapeake Bagel Bakery, CAVA, Subway, Pop's Diner Co., What The Gritz, and Yummi Crab, perfect for grabbing a meal before or after your visit.
What other mobile phone stores are near Verizon at 664 Phoenix Dr?
Nearby mobile phone stores include another Verizon retailer, T-Mobile, uBreakiFix, and TCC Verizon Authorized Retailer, providing multiple options for wireless services and device needs.
Are there any nearby coffee shops near Verizon at 664 Phoenix Dr for a quick break?
Yes, Starbucks is located nearby, offering a convenient spot to enjoy coffee or snacks during your trip to Verizon.