Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Virginia Beach, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1909 Landstown Centre Way.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
671 reviews
5 stars
624
4 stars
14
3 stars4
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Kim, Ray, and Tony, received high praise for their friendly, helpful, and professional service.
Knowledgeable Staff
Customers noted that employees were knowledgeable and able to answer questions thoroughly, making the upgrade process smooth.
Efficiency
Many reviews highlighted the quick service and efficiency in handling upgrades and technical issues.
Positive Experiences
Overall, customers reported positive experiences, often mentioning they would recommend the store to others.
Mixed Feedback
While most feedback was positive, there were a few negative comments regarding rudeness from some staff members.
- SSStephen6 days ago5.0Ashleigh was incredibly helpful and knowledgeable. She helped me get max savings and made the upgrade process smooth and painless. I’ll definitely come back to this VZ store again.
- RJRev. Dr. Yvette Wilson-Barnes, JDNov 17, 20255.0Ray & Kim, were super personable, knowledgeable, and helped identify the best Hotspot, tablet, watch, and phone (the eco-bundle) for their Black Friday Sale! Jump on it now before this is incredible sale ends!!
- AKAsmr With KayNov 14, 20255.0Ray the manager has great customer service! I thoroughly enjoyed my experience upgrading my device at this location. Kept me laughing the whole time! Will definitely be returning!
- KWKalynn WagnerNov 14, 20255.0Tony helped my out when I came in to pick up the phone I ordered Wednesday! He was super awesome, very friendly, and very helpful! I will definitely be returning to this Verizon location for next time I have a phone need!
- GEGerardo EsparzaNov 5, 20251.0One star. Walked in for eSIM help with my upgrade, and the woman at Verizon asked for a $30 fee before even trying. I questioned it-some stores don't charge-and she just snapped, We always charge, plus if it fails, you're still paying. Then rolled her eyes like I was wasting her time! Total lack of customer service. I left and called Verizon myself. Avoid this place-rude and money-grabby.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1909 Landstown Centre Way offer?
Verizon offers the latest Verizon devices including smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon at Virginia Beach?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, this Verizon location offers in-store pickup for orders.
Does this Verizon location offer curbside pickup?
Curbside pickup is not available at this location.
How can I schedule an appointment or service with Verizon at Landstown Centre?
You can schedule an appointment or service online at https://wirelesszone.com/appointments/.
What brands are available at the Verizon Wireless Zone in Virginia Beach?
They carry top brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and many more.
What types of plans and services does this Verizon retailer provide?
This location offers bill payments, new lines, upgrades, device financing, prepaid plans, Verizon wireless plans, total mobile protection, and Fios home internet, among others.
What nearby dining options are available around Verizon at 1909 Landstown Centre Way?
Nearby dining options include Jersey Mike's Subs, Gran Rodeo Mexican Restaurant, Brixx Wood Fired Pizza, DQ Grill and Chill - Landstown Commons, First Watch breakfast and brunch, Zoup! soup restaurant, Z!Eats fast food, CAVA Mediterranean restaurant, Teriyaki Madness Japanese restaurant, and Oh Mochi Landstown bakery and bubble tea.
Are there fitness or wellness centers near the Verizon Wireless Zone in Virginia Beach?
Yes, nearby fitness and wellness centers include Field House Sports Complex, The Joint Chiropractic, FIT36 gym, Women Empowered VB fitness trainer, Hand and Stone Massage and Facial Spa, and Sport Clips hair salons.
What other services or shops are located near Verizon that customers might find useful?
Nearby useful services and shops include Landstown Dental Care, Batteries Plus Bulbs for phone repair and batteries, Dollar Bank for financial services, Chan Eye Care optometrist, PetSmart Grooming, Zoom Room Dog Training, and Mattress Firm furniture store.