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Wireless Zone, Verizon Authorized Retailer, Virginia Beach, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1909 Landstown Centre Way.
Staff members, particularly Ashleigh, Ray, and Kim, received high praise for their professionalism, knowledge, and helpfulness during customer interactions.
Efficiency
Many customers noted the quick and efficient service they received, with several mentioning that their transactions were completed in a timely manner.
Product Knowledge
Employees demonstrated strong knowledge of products and services, effectively assisting customers with upgrades, transfers, and troubleshooting.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to customer service, highlighting inconsistency in staff behavior.
SC
Steve Clapp
1 day ago
5.0
Ashleigh was wonderful with my microphone issue, witch was very perplexing with the permissions. Very pleased with her helpful nature. Thanks Steve
DB
Dawn Barton
3 days ago
5.0
Ashleigh was helpful with all Apple phones and IPad to get me set up and on my way! Absolutely got all I wanted without the pushy sales!
MM
Mitchell mills
4 days ago
5.0
Ashleigh very pleased to work with, great customer service. She was able to work her way thru a difficult old phone transfer problem.
RH
Rob Huffman
Feb 23, 2026
5.0
Ashlei Zeitlerbrton was tremendous. I was the first one she helped today and she was detailed and clear about what we wanted to accomplish.
SR
Sharon Robinson
Feb 13, 2026
5.0
On a recent visit to the Lansdown Verizon store in Virginia Beach at the Lansdown shopping center, I had the pleasure of meeting Kimberly. She was very delightful and personable. She knew her information she knew how to navigate my iPhone and also help me purchase an iPhone 16 with full instructions and full set up. I’m very impressed with her and her brilliant handling of my request and answering all of my questions. She is a true asset to your company and deserves much recognition as she represents Verizon in Virginia Beach. I would highly recommend her for her warm personality, her cheerful disposition, her effective and efficient knowledge and technical ability. Please extend kudos to her for a job well done and an outstanding performance.