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Brand Certified

Verizon

4.7
(204 reviews)

Business Details

(757) 481-1800

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Virginia Beach, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2861 Lynnhaven Drive.

Location

Verizon
2861 Lynnhaven Drive, Virginia Beach, VA
23451, United States

Hours

Reviews

4.7
204 reviews
5 stars
183
4 stars
3
3 stars
1
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, with many employees praised for their helpfulness, patience, and professionalism.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with various issues, including phone upgrades and technical problems.

Mixed Experiences

While many reviews are positive, there are notable complaints about misleading information regarding store policies and issues with service quality.

Store Environment

The store atmosphere is generally described as welcoming and relaxed, contributing to a positive shopping experience.

Product Availability

Some customers expressed frustration over limited product availability and unclear pricing information.
  • JS
    John smith
    Nov 5, 2025
    5.0
    Every time I come in I get the best customer service!
  • CH
    Crystal Harrell
    Oct 23, 2025
    5.0
    Corey and the team were phenomenal! I came in recently to switch over my service and it truly was one of the best experiences I’ve had at a Verizon location. They were patient and polite and answered every question I had about my plan. Thank you for everything!!
  • JB
    Jared Bethel
    Oct 2, 2025
    5.0
    Yanna is the PERSON to see :)
  • JR
    Jon RatcliffeJonvb1946
    Oct 13, 2023
    1.0
    Customer service was non-existent today! Didn't have what I wanted which is not a problem! After I was told that I was not asked if they could help me with anything else! Been with Verizon 25 years and this is pathetic!!!! Edit: long talk with manager and I think that it will be fixed! Good meeting with manager today! Very impressed! I'm confident that customer service is restored. The problem is not youth but rather inexperience. Explained that I wasn't asking for above and beyond but just basic service but I am under the impression that he wants above and beyond! As well he should! Like I said he's impressive!
  • CG
    Casey Goodbred
    Mar 30, 2018
    5.0
    Solid service!!!! Great people

Frequently Asked Questions About Verizon

What products and services does Verizon at 2861 Lynnhaven Drive offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the operating hours of Verizon at 2861 Lynnhaven Drive?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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