Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Virginia Beach, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2861 Lynnhaven Drive.
The majority of reviews highlight exceptional customer service, with many employees praised for their helpfulness, patience, and professionalism.
Staff Knowledge
Customers frequently noted the staff's knowledge and ability to assist with various issues, including phone upgrades and technical problems.
Mixed Experiences
While many reviews are positive, there are notable complaints about misleading information regarding store policies and issues with service quality.
Store Environment
The store atmosphere is generally described as welcoming and relaxed, contributing to a positive shopping experience.
Product Availability
Some customers expressed frustration over limited product availability and unclear pricing information.
JS
John smith
Nov 5, 2025
5.0
Every time I come in I get the best customer service!
CH
Crystal Harrell
Oct 23, 2025
5.0
Corey and the team were phenomenal! I came in recently to switch over my service and it truly was one of the best experiences I’ve had at a Verizon location. They were patient and polite and answered every question I had about my plan. Thank you for everything!!
JB
Jared Bethel
Oct 2, 2025
5.0
Yanna is the PERSON to see :)
JR
Jon RatcliffeJonvb1946
Oct 13, 2023
1.0
Customer service was non-existent today! Didn't have what I wanted which is not a problem! After I was told that I was not asked if they could help me with anything else! Been with Verizon 25 years and this is pathetic!!!! Edit: long talk with manager and I think that it will be fixed! Good meeting with manager today! Very impressed! I'm confident that customer service is restored. The problem is not youth but rather inexperience. Explained that I wasn't asking for above and beyond but just basic service but I am under the impression that he wants above and beyond! As well he should! Like I said he's impressive!
What products and services does Verizon at 2861 Lynnhaven Drive offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the operating hours of Verizon at 2861 Lynnhaven Drive?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment or buy a device online for Verizon at Lynnhaven Drive?
Yes, you can schedule appointments and shop online at https://wirelesszone.com/appointments/ and https://shop.wirelesszone.com/va/virginia-beach/2861-lynnhaven-drive.
Does Verizon at Lynnhaven Drive support in-store pickup?
Yes, in-store pickup is available for online orders at this location.
Does Verizon at this location offer the latest 5G network services?
Yes, they provide Verizon network coverage including 5G service for consumers and businesses.
What are some nearby places I can visit before or after shopping at Verizon on Lynnhaven Drive?
Nearby places include Fujiyama Sushi Bar for Japanese cuisine, Tropical Smoothie Cafe for refreshments, and Ben & Jerry's ice cream shop to enjoy a treat.
Are there any fitness centers near Verizon at Lynnhaven Drive?
Yes, Jim White Fitness And and Studio Bamboo Institute of Yoga are nearby gyms where you can work out or attend yoga classes.
Is there a dental clinic close to Verizon on Lynnhaven Drive where I can go after my visit?
Yes, several dental clinics such as Inlet Advanced Dentistry, Good Neighbor Dental at Great Neck, and Smiles of Virginia Beach are nearby.
What smartphone brands does Verizon at Lynnhaven Drive carry?
They carry popular brands including Apple, Samsung, Google, Motorola, LG, and more.
How can I contact Verizon at 2861 Lynnhaven Drive for more information?
You can call them at +1 757-481-1800 for inquiries and customer support.
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