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Verizon

3.7
(267 reviews)

Business Details

(757) 417-0494

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Virginia Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1628 Laskin Rd, Virginia Beach, VA
23451, United States

Hours

Reviews

3.7
267 reviews
5 stars
156
4 stars
20
3 stars
9
2 stars
8
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their knowledge and helpfulness, others were criticized for being dismissive or unprofessional.

Sales Experience

Several customers reported issues with the sales process, including being pushed into unwanted plans or accessories, leading to dissatisfaction.

Technical Support

Customers expressed frustration with the lack of technical support available in-store, with some feeling their issues were not adequately addressed.

Store Management

There are complaints about the management's responsiveness and professionalism, with some customers feeling their concerns were not taken seriously.
  • DT
    Dnshift & Other things!
    4 days ago
    5.0
    We had a great experience getting our one stop shop at this location. New phones, and Fios home internet setup. I recommend this Verizon store on Laskin Rd for their great attention to detail and professionalism. All the staff were engage, focus and happy to show up and show out by saving their customers a lot of money with great value at the same time. Thank you Verizon
  • EC
    Elaine C
    Feb 14, 2026
    5.0
    Great experience! Lost a phone while on travel. Jess at this store efficiently and pleasantly helped select and set up a new phone. She was knowledgeable, helpful, and answered all questions. And saved money!
  • IS
    Imee Smith
    Dec 23, 2025
    5.0
    Jessica did an amazing job helping us with our phone upgrade and adding an additional line. She was patient and kind despite issues with the phone activations.
  • NS
    Nancy Schick
    Nov 30, 2025
    5.0
    Outstanding service! Fixed issues I’ve called and visited Verizon multiple times about over the past two years.
  • YB
    Yaae Blackwell
    Nov 24, 2025
    3.0
    Went to this location the other day to purchase a new phone the transaction was smooth. Well I thought it was until I saw that I was charged for the most expensive plan and perks were added that I was not aware of! I was very disappointed in the fact that I was not talked to about which plan I want or if I even wanted the perks…

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