Geek Squad

2.6
54 reviews
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Business Details

217 Independence Blvd, Virginia Beach, VA
23462, United States
(757) 493-9232
https://stores.bestbuy.com/va/virginia-beach/217-independence-blvd-420/geeksquad.html
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About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
217 Independence Blvd, Virginia Beach, VA
23462, United States

Hours

Reviews

2.6
54 reviews
5 stars
17
4 stars
5
3 stars
1
2 stars
3
1 star
28
  • GJ
    Glenn & Carolyn Jamison
    Aug 2, 2025
    5.0
    Agent Conner was INCREDIBLY helpful & VERY patient while showing/helping me learn how to transfer photo's from my phone to my computer. I'm a middle-aged lady that used to be able to do this on my own but with the speed of technology these days all I can say is thank goodness for patient, kind, & very knowledgeable young people like Conner.
  • CG
    Charilla Gillett
    May 17, 2025
    2.0
    It was cray..cray....our Samsung TV went down.. we have warranted and also Best Buy plan on devices ..we call to get it fixed. Of course they are so busy no one can come for a week. Then someone comes and oh it's this. Then another week or two part comes its not that. Then have to order another part to come to house again so it's been a whole month and still not fixed so I have no TV in the main area we watch in. Its that expensive Art TV. We keep saying. Aren't you just gonna have to replace it??? So another few weeks. And oh!!@ first guy was wrong. At this point were saying you've done everything but changed the screen. So about 2 months later they are finally going to replace etc. Then we figured maybe take the replacement cost and just get 2 TVs because the Art TV isnt nessessary because wiring and plug are behind the TV already we get 2 nice Samsung. And we love them....So Its been 2 months of nonsense because they're understaffed. HIRE SOME MORE PEOPLE!!!!. WHERE IS OUR YEARLY OUT FLOW GOING?!?! I SAID NEVER AGAIN. ILL JUST GO ANYWHERE WHERE THEY GET TO YOU RIGHT AWAY AND IM NOT WAITING AND WAITING. NOW OUR SAMSUNGS ARE RANDOMLY TURNING OFF.. I LOVE THEM usually... ITS GREAT HAVING SAMSUNG TV WE DON'T NEED CABLE ...BUT HERE WE GO AGAIN. THEY NEED TO GET THEIR ACT TOGETHER AT BEST BUY. FROM NOW ON WELL BE GETTING OUR ELECTRONICS ELSEWHERE
  • AL
    Alberto Lezama
    Nov 9, 2019
    5.0
    Lynda was awesome, patient and customer friendliness amazing. Will continue purchasing the extended warranty through Geek Squad.
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Frequently Asked Questions About Geek Squad

What services does Geek Squad at 217 Independence Blvd provide?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, television repairs, data recovery, and appliance repairs.

How can I schedule a service with Geek Squad in Virginia Beach?

You can schedule a service with Geek Squad either in store at 217 Independence Blvd or online via their website.