Best Buy

4.2
5775 reviews
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Business Details

217 Independence Blvd, Virginia Beach, VA
23462, United States
(757) 493-9232
https://stores.bestbuy.com/va/virginia-beach/217-independence-blvd-420.html/?ref=NS&loc=ns100
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
217 Independence Blvd, Virginia Beach, VA
23462, United States

Hours

Reviews

4.2
5,775 reviews
5 stars
3,235
4 stars
1,397
3 stars
573
2 stars
185
1 star
385

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.

Product Availability

Customers noted a good selection of products, but there were complaints about low stock and unavailability of certain items.

Store Experience

The store atmosphere was generally described as clean and organized, but some customers reported long wait times and poor service during busy periods.

Management Issues

Several reviews highlighted negative experiences with management, including unprofessional behavior and lack of accountability.

Online Services

Customers expressed frustration with the inability to contact the store directly and issues with online order pickups.
  • GK
    Gajesh Kumar
    6 days ago
    4.0
    Wide range of electronics to choose from , few staffs are very helpful and few aremt bothered, prices are moderate . Overall a great place to get good electronics, Near Norfolk.
  • TF
    Tee Fearless
    Nov 17, 2025
    4.0
    Everytime I'm in a crisis to look for something electronic they never fail me at all. Always have great sales at the rite time.,but it's never good variety
  • AA
    absentplays auditore
    Nov 13, 2025
    5.0
    The staff was very nice about everything. Helped me right away or as soon as they could. Had no issues trying to help with any processes and helping me learn about more. Had a faulty part for a PC and was very easy to exchange the part!
  • KH
    Keyonna Hunter
    Nov 1, 2025
    5.0
    My love and I came into best buy looking to invest in great quality camera equipment and Jenna definitely was super helpful with all details and questions we had for her. For future purchases I will definitely be looking forward to purchasing again with Jenna for more investments.
  • EJ
    ethan Jones
    Oct 15, 2025
    1.0
    It’s 4 in the morning I’m overseas for the navy and missing my anniversary. I order my wife a switch 2 as a gift for her to pick up on her way home from work. The website is glitching and won’t let me add her as the pick up person. I call customer service and they add a note with her name and information so she can pick it up. Doug would not look at the notes, laughed at my wife, rolled their eyes, cut her off mid conversation multiple times, walked away in the middle of her talking and LITERALLY skipped away swinging their arms to get a manager. It took a manager for my wife to get a product I paid $500 for. Should have just bought it from Amazon. Would like to see some kind of repercussions for Doug. Lord knows I would lose my pay for that behavior.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy located at 217 Independence Blvd, Virginia Beach?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Virginia Beach.

What are the store hours for Best Buy at the Virginia Beach location?

Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.