Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
5,819 reviews
5 stars
3,260
4 stars
1,407
3 stars
576
2 stars
186
1 star
390
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some were helpful and knowledgeable, while others were reported as rude or unhelpful.
Product Availability
Customers noted a good selection of electronics, but some reported low stock and issues with product availability.
Support Issues
Several customers expressed frustration with Geek Squad and customer support, citing unresolved issues and poor communication.
Store Experience
In-store experiences varied, with some customers appreciating the atmosphere and quick service, while others faced long waits and lack of assistance.
Pricing Concerns
Customers found prices to be moderate but expressed dissatisfaction with pricing policies and perceived deceptive practices.
- KJKyle Jensen2 days ago5.0bought a dyson fan here and the customer service was honestly really solid. everyone was friendly, patient, and took the time to explain differences between models without trying to upsell me. the whole process felt easy and low pressure. definitely one of the better in-store experiences i’ve had and i’d recommend this place to anyone looking for dyson products or just good service in general.
- EEEMC25 days ago5.0I’ve had great care at both the Chesapeake Square and the Lynnhaven locations! At the Lynnhaven location, I received excellent care with a young lady who is very knowledgeable with photography (name to come). At the Chesapeake Square location, the location I frequent most, their team is remarkable! I’ve received personal care for Apple, WiFi, Verizon, Photography, plus more. I will have to come back to add some names of individuals who frequently help me and who always have a smile on their face too! The main difference between the 2 locations is the Lynnhaven Best Buy has an amazing selection of photography products! I felt like it was in heaven! I will have to go back to get better photos to add to my review. Have a great day and go get some use out of your cameras on this beautiful day! ~Erin
- HJHuzzah JoeDec 24, 20251.0This isn't about this specific store but more about best buy support. We ordered the galaxy bud 3 pros as a Christmas gift for my wife's father. We had planned to use the ai interpreter for Christmas when he visited to communicate with him because he doesn't speak English. Sadly, best buy shipped a refurbished iPad instead of the ear buds. When talking to support, they said return the iPad to fedex, and we'll reship the ear buds. They'll arrive the week after Xmas. I asked them if we could pick up from a nearby best buy 2 days before Xmas and they said it was out of stock at all stores in the area. Just checked the stock myself now that I had time and all the best buys around me have multiple in stock. Unless they all got shipments today, he lied to get me of the phone. No gift for my wife's father, and unable to communicate with him as well. Xmas isn't ruined, but my idea of best buy is.
- JGJoe GDec 23, 20251.0Some creep driving a geek squad truck tried to cut me off at the light from 264 to bonney. I didn't have time to let him in otherwise I might have but then dude got road rage and hauled down bonney then slowed up to start filming me with his phone? It was the most bizarre thing. I did nothing but follow the rules of the road and he was straight road raging. It was pathetic. He was driving the truck with plate UC43-781 at 3:25 pm today December 23, 2025. What a joke.
- JHJose HerreraDec 22, 20254.0The store isn't how it once was with its plethora of staff and myriad of kiosks and displays. However, the staff that was actually present didn't allow me to remain unattended for long. Very courteous and responded quickly to my product inquiry. They also helped me sort through some options I didn't know about and saved me even more money off the discounted sale price displayed. Easy in and out and also reminds me that physical brick and mortar stores for tech are good to have locally rather than always turning to Amazon.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy located at 217 Independence Blvd, Virginia Beach?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Virginia Beach.
What are the store hours for Best Buy at the Virginia Beach location?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer same day pickup and in-store shopping?
Yes, this Best Buy offers same day pickup and in-store shopping for customer convenience.
Can I get my electronics repaired at Best Buy in Virginia Beach?
Yes, the store provides service and repair support through Geek Squad professionals.
What payment methods are accepted at Best Buy in Virginia Beach?
Best Buy accepts debit cards and checks; cash is not required.
Does Best Buy in Virginia Beach offer curbside pickup?
Although curbside pickup services are available broadly, this Best Buy location does not currently offer curbside pickup.
How can I contact Best Buy in Virginia Beach for more information?
You can reach Best Buy at +1 757-493-9232 or visit their website for more details.
What nearby landmarks can I visit before or after shopping at Best Buy at 217 Independence Blvd?
You can visit nearby places like Chesapeake Bay Bridge & Tunnel, Independence at Town Center, and Norview Baptist Church while in the area.
Are there dining options close to Best Buy in Virginia Beach?
Yes, nearby you will find fast food restaurants such as Wendy's and McDonald's for convenient dining options.
If I need legal or professional services near Best Buy in Virginia Beach, where can I go?
Nearby legal services include Remington Law Firm, Cooper Hurley Injury Lawyers, Allegiant Law Associates PC, and several others.