Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,168 reviews
5 stars
644
4 stars
185
3 stars
76
2 stars
47
1 star
216
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or dismissive.
Wait Times
Many customers reported long wait times for service, even with appointments, leading to frustration and dissatisfaction.
Product Knowledge
Some staff members were noted for their extensive product knowledge and ability to assist customers effectively, while others were seen as unhelpful.
Store Environment
The store is described as clean and spacious, but parking and crowding issues were frequently mentioned as challenges.
Repair Experiences
Customers had varied experiences with repairs, with some receiving excellent service and others facing delays or unsatisfactory outcomes.
- JPJoann PandhiNov 1, 20255.0Even was very helpful! I think all the staff here that helped are doing their great job. Truly appreciate them all! They were able to fixed my macbook connectivity issue.
- GRGlenn RothNov 1, 20255.0Jose, was very knowledgeable and quick to find the problem and fix it. His people skills were excellent. Good employee!
- LDLiliia DovganiukOct 22, 20251.0The worst service ever, I would not recommend
- RJRebecca JaurequiOct 20, 20251.0ABSOLUTE WORST!! If I could rate this store negative stars I would. Every employee that assisted me was not helpful and accusatory. I came in because my apple music stopped working and I'm leaving three hours later with no messages, apps, and/or calendar. This store is the epitome of leaving someone worse than you found them!!!!
- MAMissy Debbie AlbuquerqueOct 7, 20255.0I recently visited the Apple Store at Lynnhaven Mall in Virginia Beach and had an absolutely fantastic experience. The team was incredibly knowledgeable, attentive, and truly went above and beyond to help me. From start to finish, I felt valued as a customer. Their professionalism shines — you can tell they’re well trained and genuinely care. Thank you so much for the outstanding service. I’ll definitely be back, and I’ll be recommending this store to everyone I know. ⭐⭐⭐⭐⭐
Frequently Asked Questions About Apple Lynnhaven Mall
What products can I find at Apple Lynnhaven Mall?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Lynnhaven Mall.
What services does the Apple Lynnhaven Mall offer?
The store offers technical support at the Genius Bar, and Specialists are available to answer your questions and help you set up your devices.
What are the regular operating hours of Apple Lynnhaven Mall?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Are there any special holiday hours for Apple Lynnhaven Mall?
Yes, the store has varied holiday hours, including closures on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). On some holidays, extended hours apply, such as from 8:00 AM to 9:00 PM on Nov 28, 2025.
Can I get my Apple devices repaired at Apple Lynnhaven Mall?
Yes, service and repairs are available at the Genius Bar within the store.
Is Apple Lynnhaven Mall accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Does Apple Lynnhaven Mall offer in-store shopping and pickup options?
Yes, the store provides in-store shopping as well as in-store pickup services.
What nearby stores can I visit for clothing and fashion accessories?
Nearby you can visit Altar'd State, Torrid, American Eagle, Windsor Fashions, and Charlotte Russe for clothing and fashion accessories.
Are there any nearby dining options close to Apple Lynnhaven Mall?
Yes, nearby dining options include Johnny Rockets for American cuisine, Sakura Poke Bowl & Sushi for sushi, and Great American Cookies for bakery treats and coffee.
Where can I find nearby entertainment or recreational venues around Apple Lynnhaven Mall?
Nearby entertainment includes Get Air Trampoline Park, which offers sports and recreation activities for visitors.