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Apple Lynnhaven Mall

3.8
(1201 reviews)

Business Details

701 Lynnhaven Parkway, Virginia Beach, VA
23452, United States
(757) 306-2480
https://www.apple.com/retail/lynnhavenmall

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Lynnhaven Mall
701 Lynnhaven Parkway, Virginia Beach, VA
23452, United States

Hours

Reviews

3.8
1,201 reviews
5 stars
657
4 stars
188
3 stars
82
2 stars
47
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were described as rude and dismissive.

Wait Times

Many customers reported long wait times for service, often exceeding their scheduled appointments.

Product Knowledge

Several reviews highlighted the staff's product knowledge, with some employees being commended for their ability to assist customers effectively.

Inconsistency

There were complaints about inconsistent service experiences, with some customers feeling neglected or treated unfairly compared to others.
  • JS
    Jenina Slicer
    2 days ago
    1.0
    The worst location and customer service ever. You’re better off ordering your products online and have them delivered to your address. I bought a new phone and the employee forgot to activate it and transfer my data. I had to go to the T-Mobile store and they helped me retrieve my data and activate my phone. I will never go this particular Apple Store again.
  • AM
    Amanda Medler
    Feb 24, 2026
    5.0
    I went to the apple store at Lynnhaven Mall last night for a software malfunction with my iphone 12 and I received excellent customer service. We did have a long wait to be helped prior but it was worth it. We walked in before our scheduled time to be seen to check on the appointment and a younger gentleman who I cant rememeber his name, was extremely helpful and attentive. He asked my name, asked my issue and started the process immediately. He had walked away to help others and then a young lady named Nae jumped in and helped me as the beginning of my troubleshooting process failed. Throughout my time there, they both were working together to help fix my issue. Both of them were extremely knowledgable and cared about resolving my issue. It failed quite a few times but they were persistent and it paid off!! I was dreading having to get a new phone but didn't have to because they never gave up and got my phone working! They were just overall very nice and pleasant which you don't see alot of that nowadays so just wanted to give them some praise and thank them. Also, I believe it was the manager, I didn't catch her name, but she also was very courteous and helpful at the end. If you need any help with your apple products, definitely go to the apple store at Lynnhaven Mall!!!!
  • TW
    Tianna Wiggins
    Feb 21, 2026
    5.0
    Dave and Antoine was very helpful and patient with me in trading in my apple device! They made the process easier and was very informative on the features my new device offers ! Thanks Dave and Antoine!
  • JJ
    jeanettesdaughter
    Feb 21, 2026
    4.0
    Oddly empty of shoppers. Apple Store busy. Plenty of security. Lot of teens, young adults and baby mamas hanging out. The Millenials park and playground.
  • MT
    Martin Thomas
    Feb 12, 2026
    5.0
    Linda and Luke were great. Both very personable and knowledgeable. They made our experience very pleasant and smooth.

Frequently Asked Questions About Apple Lynnhaven Mall

What products can I find at Apple Lynnhaven Mall?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Lynnhaven Mall.

What services does the Apple Lynnhaven Mall offer?

The store offers technical support at the Genius Bar, and Specialists are available to answer your questions and help you set up your devices.

Brand Certified Facts from Apple Lynnhaven Mall

Apple Lynnhaven Mall partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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