Geek Squad

3.4
13 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
8449 Leesburg Pike, Vienna, VA
22182, United States

Hours

Reviews

3.4
13 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 star
5
  • MF
    Maria Fermoselle
    Jun 3, 2023
    5.0
    Very good attention and quality assistance. I can't recall the name of the person añwho assisted me but I was most please with the help he provided.
  • SA
    Susan Alefantis
    Mar 14, 2023
    5.0
    I had amazing service from Olivia at the Tysons Leesburg Pike store. She was very knowledgeable , patient, and answered all questions. A total winner. She rates a !0!!!
  • MK
    Monika Kumar
    Nov 30, 2021
    5.0
    Good service for what they charge
  • DH
    Dudley Hagen
    Feb 17, 2020
    1.0
    I bought a laptop at Best Buy. Good deal, but after two years the keyboard is shot. It's a part, it can be replaced. But Geek Squad says, "We don't do that." So they refused to do some simple service--reason unknown. They can send the laptop to a "Service Center" and I get it back in two or three weeks! This for a repair that would take not more than 15 minutes for somebody with the tools and know-you. You can try to make your own explanation for "we don't do that." Nobody tried to explain to me. WORSE -- I made the appointment online and clearly spelled out what I need. I got a confirmation of the appointment but clearly NOBODY READS the message making the appointment. Instead I got to make a trip with zero result and bring my crippled laptop back home. "We don't do that."
  • DH
    Dean Hickerson
    Dec 12, 2015
    4.0
    I came to this geek squad to get a new stereo installing in my truck so I can only comment to the mobile audio dept of geek squad here. They weren't the most organized but they did good work in a short amount of time. Very little hassel with my visit. The Tech was also very friendly.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Vienna offer?

Geek Squad provides tech repair, setup, and support services. You can schedule service either in store or online.

Where is Geek Squad located in Vienna, VA?

Geek Squad is located at 8449 Leesburg Pike, Vienna, VA, 22182, USA.