Verizon

Reviews

• SM

  Steven Morris

  Jul 28, 2025
  1.0
  I have been a verizon customer for decades and have 7 phones on my account. I drove to the Verizon store near my summer home and ordered a new iPhone. I gave them my mom's phone number and was told it would be in the store in 2 days. My mom flew home on the second day so I stopped into the store to pick up the phone and it was not there yet. I was told they would call me when it was ready and acted like I was stupid for just showing up to get the phone. I told the sales person I would be home alone without a working phone. He repeated they would call when it arrived. I asked if they were going to give me a loaner phone because I didn’t have a working phone. He looked at me like I was stupid and said they don’t give out loaner phones and repeated they would call when my phone arrived. To add insult to injury, as I was heading towards the door the salesman stared laughing at me and proceeded to tell his co workers how stupid I was for asking for a loaner phone so I would have something to answer when they called. Needless to say, I never received a call to pick up my phone and I will never go back to that store. I had a new screen put in my iPhone 14 and I will stick with until it dies.
• KD

  Kathy Davenport

  Jul 21, 2025
  5.0
  Had great experience with Abel. He did a fantastic job finding the best deals and went out of his way to help
• DR

  Daniel Robinson

  Jun 3, 2025
  1.0
  Worst experience with a Verizon store in the 14 yes I was with Verizon caused me to change my phone carrier
• WP

  Wilson Packett

  Sep 30, 2016
  5.0
  Manager was kind and courteous

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