Verizon

Reviews

• KH

  kathy hatten

  Feb 21, 2026
  1.0
  if I could give a minus 5 star review about the service I received today at this Tappahannock location I would! I have been a Verizon customer for over 22 years. I drove down from Richmond today to set up my 83 year old mother's new phone for her. My parents do not have internet service at their river home. so i drove to the store with the new phone and her old phone to switch them over. I was going to switch them over myself because it is a very simple process i just needed to sit in the store to access the WiFI. The man working there today, 2/21/26 at about 1pm said i could not use the wifi to set up my new verizon phone in the Verizon store since i was not buying anything from his store!! i pay over $350/mth for my family's phones to Verizon. i was told to go down the street to the library to use their wifi to switch my phones!! VERIZON this is NOT Acceptable!
• LM

  Lyndon Myers

  Oct 25, 2019
  5.0
  Leo was very patient and helpful. This is my second time dealing with Leo. Great person.
• SW

  Sophie Winter

  Feb 25, 2019
  1.0
  This store scams old people. They sold my grandmother multiple expensive devices she didn't need, without explaining what they were for or even how much they cost.
• LL

  LoganRock88

  Dec 27, 2018
  1.0
  I just popped in that store just before i was upgrade eglable just to see my options and one of the reps ask me if the need help I said I was just weighing my options and expanded my situation that I was upgraded eglable until November of this and rep keep repeating the quote "you look you buy" and try to sell me the phone already have and I was already was problems with and told the I may come back November of this year but they want me to buy something right then and now and try to sell me on a tablet for free but I had to pay service lesson if your gonna upgrade your phone and you don't want to buy it only avoid this Verizon retailer the staff there when I was trying to upgrade my moto z just want to sell me something that I don't want or sell me something that I already have so your best option is to upgrade only I'd you can

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