Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Staunton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
161 reviews
5 stars
74
4 stars
26
3 stars
17
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being rude or unhelpful.
Staffing Issues
Many reviews noted that the store is often understaffed, leading to long wait times and inadequate service.
Sales Focus
Several customers expressed frustration that the staff seemed more focused on sales than on providing assistance or resolving issues.
Positive Experiences
Despite the negatives, there were numerous positive experiences highlighted, particularly with specific employees who went above and beyond to assist customers.
- CMCody MarthallerDec 17, 20253.0It's a place to turn in my trade in.
- EUExplorer UniverseSep 20, 20251.0Worst customer service
- DLDana LeavittSep 9, 20252.0I walked in the store and was basically stared at for a moment or so and finally a gentleman asked how he could assist. He was very nice and gave me what I needed but the rest of the staff was most unfriendly!
- JAJason ArehartAug 15, 20253.0Unless you are getting a new phone, it's a wasted trip. They are about as bad as the DMV as far as pushing you to do everything online.
- GBGus BellJul 18, 20255.0Me and my mom in to trade in our old phones and upgraded to the IPhone 16, which is what I got. My mom got the IPhone 16 Pro. We were very satisfied with the quality of the experience in the store. But I did a phone but it had less storage than my old one (which had 256 gigabytes).
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Staunton?
The Verizon store in Staunton is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Staunton?
The Verizon store is located at 850 Statler Blvd, Ste 106, Staunton, VA 24401.
What types of products does Verizon Staunton offer?
Verizon offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, TCL brands, along with business cell phones, mobile hotspots, tablets, and laptops.
What services can I get at the Verizon store in Staunton?
Services include mobile plans, wireless internet plans, voice plans, and purchasing or servicing mobile devices and 5G home internet solutions.
Can I schedule an appointment or order online for pickup at Verizon Staunton?
Yes, you can schedule an in-store appointment or place orders online with options for in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does the Verizon Staunton store accept mobile payments and provide free Wi-Fi?
Yes, the store accepts payments via debit cards, mobile NFC payments, does not require cash only, and offers free Wi-Fi for customers.
What nearby shopping options are available around Verizon Staunton?
Nearby shopping includes Statler Square shopping center, Staples for office equipment and printing, and Rent-A-Center retail store, making it convenient for customers to shop around before or after visiting Verizon.
Are there dining options near Verizon in Staunton where I can eat before or after my visit?
Yes, nearby dining options include Great Wall Chinese restaurant and El Jimador Mexican restaurant, providing customers convenient places to enjoy a meal when visiting the area.
What beauty and wellness services are located near Verizon Staunton?
Nearby beauty and wellness spots include Hair Cuttery (hair salon), Sweetheart Nails Staunton (nail salon), Sun Tan City (tanning salon), and The Joint Chiropractic for chiropractic care.
How can nearby postal and shipping services assist customers visiting Verizon Staunton?
Customers can conveniently use FedEx Drop Box, UPS Alliance Shipping Partner, and Coinstar ATM nearby for mailing, shipping, and financial services in the Staunton area.