Verizon

4.8
930 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, South Riding, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 25031 Riding Plz.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
25031 Riding Plz, South Riding, VA
20152, United States

Hours

Reviews

4.8
922 reviews
5 stars
867
4 stars
7
3 stars
4
2 stars
1
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Doug and Phi, for their exceptional, friendly, and knowledgeable service.

Store Experience

Many reviews highlighted the welcoming atmosphere and personalized attention received, contrasting it with experiences at corporate stores.

Product Knowledge

Staff demonstrated a strong understanding of products and services, effectively assisting customers with their needs.

Mixed Feedback

While most reviews were positive, some customers reported issues with upselling and poor service experiences.
  • EM
    Ethan M
    1 day ago
    5.0
    The staff at this location—Phi, in particular—are a great help. My phone had water damage and I was panicked, unsure if I would find a deal that was fitting for me. Phi [in a timely manner, without having to do research] was able to leverage my plan to get me a discount and I was able to walk out just an hour later with an IPhone 17 Pro Max. What could have been a long and stressful day was saved by this quick fix. Many thanks!
  • AS
    Annie S
    Dec 23, 2025
    5.0
    My family wanted to as a whole switch to the same provider for our cellular service. After what felt like a nightmare at the corporate store- this place was the best way to cleanse our palate of the horrible experience. Both Fee and Doug here at your neighborhood authorized Verizon store is the way to go. Super knowledgeable, honest, and reliable people. My brother who spent 5+ hours at the corporate store vowed never to go that route again. I am so glad to have been educated about what authorized stores could do. They can literally do everything the corporate stores can do. The only difference is, here, you’re not just a transaction but a customer who will actually get personalized service. Seriously felt like one of those old school neighborhood places that are trustworthy and eager to help. Special shout out to our rep Doug today for being so helpful and patient. Now our whole family can connect and finally use Verizon as our cellular service. Please DO NOT go to the corporate stores. Go and do all your transactions and purchases here. You will be so well taken care of. I will never go to the Verizon corporate stores knowing there are locations like this that will take such good care of you without the impersonal one time sale. Doug treated us like he was building a customer relationship for the long run. Excellent customer service!!
  • VV
    Vivian Vo
    Dec 21, 2025
    5.0
    A HUGE SHOUT OUT TO Phi! He has been a great team member ever, he helped my family a lot with the new phones and services. We had a great experience with him, highly recommend him! He answered our questions and very opened about it. He also speaks to my father, who is Vietnamese. And he is very good at it. Tbh better than me & my sister that were with me. Phi was very patient with my dad and spoke to him very well.
  • SM
    Shahyar mahabadi
    Dec 8, 2025
    5.0
    Excellent service and great and friendly service manager, Doug! 🙏
  • SP
    shiv pancholy
    Nov 25, 2025
    5.0
    Patel did a great job !

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in South Riding offer?

Verizon Wireless Zone in South Riding offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, device activation, device financing, and more with award-winning customer service.

What brands can I find at Verizon Wireless Zone in South Riding?

You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, iPhone, iPad, Galaxy, and more at this location.