Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, South Riding, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 25031 Riding Plz.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
917 reviews
5 stars
862
4 stars7
3 stars4
2 stars1
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Doug and Jalal for their exceptional service.
Professionalism
Many reviews noted the professionalism of the staff, with specific mentions of their patience and ability to explain options clearly.
Product Knowledge
Customers appreciated the staff's deep understanding of Verizon's products and services, which helped them make informed decisions.
Efficiency
Several reviews mentioned quick service and efficient problem resolution, especially during phone upgrades and data transfers.
Mixed Experiences
While many customers had positive experiences, some reported issues with upselling and lack of transparency regarding fees.
- JPJennifer PageOct 28, 20255.0Doug was wonderful , very helpful and courteous . This was my 2nd time at this store and would suggest this store over others in the area
- KPKyra PembertonOct 28, 20255.0I went to Verizon to upgrade my phone and I had the best customer service!! I was greeted upon arriving and was able to be seen very quickly. Doug S did an amazing job of explaining everything before I chose a phone and was very nice!! I was able to get my phone and an ipad with a promotion. Hands downs the best customer service I’ve received at a Verizon store!!
- AFAnthony FeghaliOct 28, 20255.0Took care of me and my family with good service, thank you!
- JKJalal KhanOct 14, 20255.0I had an amazing experience at the South Riding Verizon store! The team here is super knowledgeable, patient, and professional. They took the time to explain my options clearly and made sure I left with the best deal for my needs. The service was fast, friendly, and way above what I expected. Definitely the go-to Verizon store if you want great customer service and honest help. Highly recommend!
- SGShy GlizzyOct 14, 20255.0My car had broke down and my phone was dead so I walked into the Verizon to see if I was able to charge my phone in there. And what do you know I walk out with 4 brand new phones thanks to the south riding verizon they helped me out and made sure that I left the store with working phones. Would recommend to anyone planning on getting new phones to come to the south riding verizon so they can get the best deal.
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in South Riding offer?
Verizon Wireless Zone in South Riding offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, device activation, device financing, and more with award-winning customer service.
What brands can I find at Verizon Wireless Zone in South Riding?
You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, iPhone, iPad, Galaxy, and more at this location.
Where is Verizon Wireless Zone located in South Riding?
It is located at 25031 Riding Plz, South Riding, VA 20152, near Home Depot.
What are the operating hours of Verizon Wireless Zone in South Riding?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Wireless Zone offer in-store and curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services for customer convenience.
What payment methods does Verizon Wireless Zone accept?
They accept American Express, cash, check, Discover, financing options, Mastercard, and Visa.
Is Verizon Wireless Zone in South Riding accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrance and parking.
What nearby dining options can I visit before or after shopping at Verizon Wireless Zone?
Nearby dining options include Ford's Fish Shack South Riding (seafood), Zpizza (pizza), China Wok (Chinese), Moe's Southwest Grill (Mexican), and Tropical Smoothie Cafe (smoothies and cafe).
Are there any nearby wellness or spa services near Verizon Wireless Zone in South Riding?
Yes, Solace Day Spa Chantilly, East Coast Aesthetics Medspa, and Solace Nails Hair & Day Spa are nearby for wellness and spa needs.
What nearby services can help me with health, dental, or medical needs near Verizon Wireless Zone?
Nearby services include Bhavani Family Dental, South Riding Smiles, Community Health Clinic Pro Aesthetics, Arthritis & Sports Orthopaedics, Eye and Vision Care of South Riding, Pediatric Dentistry of South Riding, and Riding Plaza Dental Care.