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Brand Certified

Verizon

4.6
(458 reviews)

Business Details

421 Furr St, South Hill, VA
23970, United States
(434) 447-2337
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in South Hill, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
421 Furr St, South Hill, VA
23970, United States

Hours

Reviews

4.6
458 reviews
5 stars
386
4 stars
29
3 stars
12
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and professional, particularly highlighting employees like Matthew, Megan, and Jordan.

Staffing Issues

Numerous reviews mentioned long wait times and inadequate staffing, with customers expressing frustration over being left unattended or having to wait excessively for assistance.

Mixed Experiences

While many customers had positive interactions, some reported poor service and negative experiences, indicating inconsistency in customer care.
  • SE
    steve elswick
    Feb 13, 2026
    5.0
    Matthew is a fantastic person to deal with. He worked with us for 2 1/2 hours as we were having issues with corporate not this store. He helped us and was extremely patient as we were very frustrated when we came in. He worked so hard to get us what we needed and we are so appreciative. Matthew is a rock star
  • CL
    Cheryl Lowrey
    Jan 31, 2026
    5.0
    Mathew is very very helpful
  • HM
    Helen Macnamara
    Jan 30, 2026
    5.0
    Matthew was wonderful. Very professional and eager to help us. Much appreciated
  • NN
    Nickole
    Jan 19, 2026
    5.0
    Tyler Curtis is great, helpful, consistent couldn’t have asked for better costumer service!!!
  • KF
    Kristen Orban fvc
    Jan 13, 2026
    1.0
    Schedule an appointment online just to wait 3 hours. Worst experience I ever experienced with a phone company.

Frequently Asked Questions About Verizon

What products are available at the Verizon store in South Hill, VA?

The store offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands can I find at this Verizon Authorized Retailer?

Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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