Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in South Hill, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
441 reviews
5 stars
374
4 stars
28
3 stars
11
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Megan, Jordan, and Matthew.
Staffing Issues
Numerous reviews highlighted long wait times due to insufficient staffing, with customers expressing frustration over only one employee being available during busy hours.
Product Knowledge
Customers frequently noted the employees' expertise in explaining products and services, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, some customers reported poor service and rude behavior from staff, indicating inconsistency in customer experiences.
Store Environment
Several reviews mentioned the store's atmosphere as friendly and welcoming, enhancing the overall shopping experience.
- YLYvonne Layton3 days ago5.0Tyler was very helpful. Service was great 👍.
- DHDaisy HurleyNov 9, 20255.0Very knowledgeable and patient with me. Answered all my questions thoroughly. Truly an asset to my he company. I will definitely refer others.
- NZNevermind ZombieOct 30, 20255.0Alex was awesome! He help me greatly
- LJLisa JacksonOct 24, 20255.0Tyler was super knowledgeable & helpful. Appreciate the promotions. Only issue was long waits. Need more staff!!!
- PTPatrick TeenOct 7, 20254.0Donavan was very helpful. Unfortunately, this facility is only staffed by 1 person so if there are others there you will wait.
Frequently Asked Questions About Verizon
What products are available at the Verizon store in South Hill, VA?
The store offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
What services does the Verizon store provide?
Services include new lines, upgrades, new devices, and accessories purchases with knowledgeable staff to assist.
What are the store hours for Verizon in South Hill, VA?
Monday to Friday, 9 AM to 9 PM; Saturday 9 AM to 8 PM; Sunday 11 AM to 7 PM.
Does the Verizon store offer in-store pickup?
Yes, in-store pickup is available for customer orders.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store?
Yes, the store offers free Wi-Fi to its customers.
How can customers find Verizon or related retail stores near the South Hill location?
Nearby, you can find other Verizon retail locations including Victra — Verizon Authorized Retailer and Verizon Authorized Retailer – Victra, helpful if you want to compare options or locations.
Are there dining options near the Verizon South Hill store for customers to visit before or after shopping?
Yes, nearby dining options include Domino's Pizza, Bojangles', Subway, and Pizza Hut Express for quick meals before or after your visit.
What other services or shops are close to Verizon in South Hill that customers might find useful?
Nearby are financial services like Liberty Tax, automotive repair centers like Valvoline Express Care, and retail stores like Walmart South Hill and Hibbett Sports, offering convenience and variety during your visit.