Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Smithfield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1807 S Church St.
Location
Hours
Reviews
4.8
1,159 reviews
5 stars
1,099
4 stars16
3 stars3
2 stars4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Maurice, Drew, and Ashleigh.
Staff Performance
Several reviews noted exceptional service from employees, with specific mentions of their patience, problem-solving skills, and ability to handle multiple tasks effectively.
Store Environment
Customers appreciated the cleanliness and organization of the store, contributing to a positive shopping experience.
Sales Experience
While many customers reported positive experiences with sales and deals, there were complaints about deceptive sales tactics and miscommunication regarding pricing.
Overall Satisfaction
Most reviews reflected high levels of satisfaction with the service received, with many customers expressing a desire to return and recommend the store to others.
- DJDorian Johnson6 days ago5.0Maurice was exceptional with helping me with my phone. His customer service are wonderful. Lovely personality with people.
- PWPhyllis WellsNov 13, 20255.0Chemise did a fantastic job helping my husband and me yesterday. We went into the store to upgrade to new phones, watches, and hotspot. Chemise bent over backwards to help us get everything set up and processed. She was very polite, helpful, and gave fantastic service.
- BLBrian LallyNov 11, 20255.0We visited the Verizon Smithfield store and were treated like special people by Maurice and Tyani. They taught us many features of the new iPhone 17 Pro Max phones and offered us many options for phone plans and registering the device protectors. Maurice was also having to greet and take care of several other customers while our old phones were transferring data to the new iPhone 17s. He was funny and gracious with all customers. We are happy customers!!!
- CGCorey GledhillNov 9, 20255.0Chanise was so helpful! She solved an issue I had in minutes, one that customer support could not fix over the 2 day period that I had the issue. Thank you!!
- JJJosalynNov 3, 20255.0Mr. Andrew is absolutely amazing! He helped answer all questions and explained everything so there was no surprises! 10/10 he is absolutely awesome!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Smithfield offer?
Verizon Wireless Zone in Smithfield offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is Verizon Wireless Zone located in Smithfield?
Verizon Wireless Zone is located at 1807 S Church St, Ste 100, Smithfield, VA 23430.
What are the store hours for Verizon Wireless Zone in Smithfield?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Smithfield offer in-store pickup?
Yes, Verizon Wireless Zone offers in-store pickup services.
Which brands can I find at Verizon Wireless Zone in Smithfield?
You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more at Verizon Wireless Zone.
Can I schedule an appointment to visit Verizon Wireless Zone Smithfield?
Yes, you can schedule an appointment by visiting https://wirelesszone.com/appointments/.
What nearby places can I visit around Verizon Wireless Zone in Smithfield?
Nearby places include Smithfield Commons shopping center, Feel Good Fuel restaurant, The UPS Store, Liberty Tax Service, and Smithfield Eye optometrist.
Are there financial services near Verizon Wireless Zone Smithfield?
Yes, Edward Jones - Financial Advisor: Jeffrey T Scott and Liberty Tax are nearby financial service providers you can visit.
What options are there for dining near Verizon Wireless Zone in Smithfield?
You can dine at nearby restaurants such as Feel Good Fuel, Papa Johns Pizza, and McDonald's.
How can nearby locations like The UPS Store benefit a customer visiting Verizon Wireless Zone?
The UPS Store nearby offers printing and packing services, which can be convenient for customers needing those services before or after visiting Verizon Wireless Zone.