Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Salem’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
316 reviews
5 stars
262
4 stars
15
3 stars
7
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Brandon, Malissa, and Noah, for their exceptional service, patience, and knowledge.
Store Environment
The store was frequently described as clean, organized, and well-maintained, contributing to a positive shopping experience.
Product Knowledge
Staff members demonstrated strong knowledge of products and services, helping customers make informed decisions.
Billing Issues
Several customers expressed frustration with billing problems and promotions not being honored, indicating a need for improvement in this area.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to service quality and perceived dishonesty.
- DMDiane MDec 1, 20255.0I would give Brandon more than 5 stars if I could! Brandon at the Verizon store in Salem was absolutely amazing! Thank you so much, I love my new phone!
- WBWendy BeckendorfNov 3, 20255.0Brandon was amazing. I got superb help and deals. Definitely highly recommend!! The store was very nice as well
- DKDeborah KeyOct 22, 20255.0I love this Verizon store. They are always kind a polite when I need help. I highly recommend Brandon Terry at this store. He is they're best sales rep and always takes care of me.
- TTTTVsenseistreams1Oct 15, 20255.0Brandon Terry with Verizon helped us when we had to port my phone number from my job to my new phone. It was the Verizon store on Main street in Salem. The store was clean and nice. Lots of selection. Brandon helped us every step of the way. We had been very stressed out and running out of time. He made all the processes less stressful and fixed issues seamlessly. We will be using Brandon when we get my son’s line added back to Verizon. I highly recommend him. He was an absolute timesaver.
- DSDavid SpitaleriSep 30, 20251.0I deleted my good review to 1 star with I could give -20. I have a problem with my iPhone 17 pro max not holding a charge and I pay for insurance and with buyer’s remorse that means i get a free replacement .I bought my phone 5 days ago and I went into have it swapped out like Verizon told me to on the phone and I get there and I’m told no because it’s in white. I reported this to Verizon corporate headquarters and if nothing becomes of this I’ll be opening a lawsuit on this location. Should I mention that I pay for a watch and iPad to
Frequently Asked Questions About Verizon
What products and brands does Verizon at 1407 W Main St in Salem offer?
Verizon offers a variety of wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and others. They also provide Verizon plans, wireless accessories, and exclusive services.
What are the store hours for Verizon on West Main Street?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Verizon offer pickup options for orders?
Yes, Verizon provides both in-store pickup and curbside pickup services for customer convenience.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Salem Cellular Sales location.
Does Verizon require appointments for visits to the Salem location?
No, appointments are not required to visit this Verizon store, but you can call ahead to make one if preferred.
What payment methods are accepted at the Verizon store on West Main St?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
What nearby places can I visit while shopping at Verizon in Salem?
Nearby places include GameStop and West Main Shopping Center for gaming and entertainment, Mattress Warehouse for furniture shopping, and several dining options like Firehouse Subs, Jimmy John's, and Subway for a quick meal or snack.
Are there any nearby fitness or healthcare facilities near Verizon's Salem location?
Yes, Anytime Fitness Salem gym and Pivot Physical Therapy centers are nearby for fitness and rehabilitation needs.
Where can I find nearby banking and financial services around Verizon on West Main St?
Nearby banking options include SunTrust, Truist, Member One Federal Credit Union, and PNC ATM for your financial transactions.
What services can I expect from the Verizon store at 1407 W Main St?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and Verizon Wireless devices.