Business Details
660 Old Franklin Tpke, Rocky Mount, VA
24151, United States
Certified by Verizon • Mar 01, 2026
(540) 489-0623
Certified by Verizon • Mar 01, 2026
https://stores.cellularsales.com/us/va/rocky-mount/660-old-franklin-tpke
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Rocky Mount’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Rocky Mount connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.7
264 reviews
5 stars
226
4 stars
19
3 stars3
2 stars
6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Malissa consistently received high praise for her exceptional customer service, with many customers recommending her specifically for assistance.
Employee Performance
Several employees, including Michael and Montez, were highlighted for their helpfulness and professionalism, contributing to a positive customer experience.
Mixed Experiences
While most reviews were positive, there were isolated incidents of poor service from some employees, indicating inconsistency in customer interactions.
Knowledge and Efficiency
Customers appreciated the staff's knowledge and efficiency in handling phone upgrades and account issues, often leading to quick resolutions.
- JZJean Zane3 days ago5.0The kindest and most professional young man, Michael Tacket, helped me purchase a new phone. He was so helpful and informative. He educated me along the way and made sure I had everything I needed. He even followed up with a phone call to ensure my satisfaction. This was the best customer service experience I have had in years! Kudos Michael!!
- CNColette Newman5 days ago5.0Malissa she's fantastic please do ask for her she went above and beyond to help me and my family get set up with a new account thanks again
- GDGarrett DavisFeb 16, 20265.0Malissa gave me Best Customer Service I have ever had
- MSMax StumpFeb 7, 20265.0Malissa was Amazing! I was not looking forward to trading in 2 phones for 2new phones. She made it enjoyable and painless. I would definitely recommend this store to anyone looking for service or assistance.
- BSBrenda SmithJan 29, 20265.0Melissa went above and beyond with helping and explaining about the phone today! Definitely go in and ask for her help! ❤️
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Rocky Mount, VA?
The Verizon Cellular Sales store is located at 660 Old Franklin Tpke, Rocky Mount, VA 24151.
What are the store hours for the Verizon Cellular Sales location in Rocky Mount?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Rocky Mount require appointments?
No, appointments are not required, but you can call to make one if you prefer.
What brands and products can I find at the Verizon Cellular Sales store?
You can shop for brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus, including smartphones, tablets, connected devices, and accessories.
What payment options are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
What types of services does the Verizon store offer in Rocky Mount?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and other Verizon Wireless services.
Is in-store and curbside pickup available at the Verizon Cellular Sales store?
Yes, both in-store pickup and curbside pickup services are available.
What nearby places can I visit before or after shopping at Verizon in Rocky Mount?
You can visit Starbucks for coffee or snacks, Lowe's Home Improvement for home projects, or the Rocky Mount Family Dentistry for dental care, all located near the Verizon store.
How can nearby transit or parking options help me access the Verizon store?
The Rocky Mount Supercenter nearby offers parking and fast food options, making it convenient to park and grab a meal before or after your Verizon visit.
Are there any nearby financial or insurance services near the Verizon Cellular Sales location?
Yes, Virginia Farm Bureau Insurance Company, Farm Credit of the Virginias, Farm Bureau Insurance, and First Bank & Trust Company are located nearby, providing convenient access to financial and insurance services.
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Certified March 01, 2026Yext Knowledge Graph
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