Geek Squad

Reviews

• EP

  Erin Payne

  Jul 20, 2025
  5.0
  Another place told me it would cost $299 to fix the back glass on my iPhone 15 pro, the back was shattered from a drop. I thought the price was crazy because the Apple Store advertises it at $169 without Apple care. I came across the street to the geek squad and their pricing was the same as the Apple Store. I was able to get my phone fixed the same day for the correct price and have had no issues. My phone looks brand new and it operates as it should.
• AN

  Autumn Neeley-Costen

  Jul 30, 2022
  1.0
  So I went into to the store for my appointment. I waited about 45 minutes. Then finally they came and asked if someone had an appointment. I tried to tell the guy I was a little stressed and I wasn’t rude. He then began to over-talk me, and I told my issue. Very rudely he jerked the case off my airpod and threw it on the table. Went in the back for 10ish minutes came out and rudely said we don’t do replacements for lost. FYI: the website doesn’t explain what they do it just says they do replacements. He then preceded to say “deuces” when I left. All in all. My experience was 0/ 5 stars. I don’t recommend geek squad for anything
• JJ

  James Jones

  Mar 19, 2021
  1.0
  3 appointments. $4,000 worth of equipment. 3 different installs. 2 of them didnt even happen. Because they didn't order all the stuff. The one that did happen, i had to drive to lynchburg to get a part they forgot. Even then, they busted my dash installing the 1 that they did install.

Frequently Asked Questions About Geek Squad