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Verizon

4.5
(179 reviews)

Business Details

3440 Orange Ave Ne, Roanoke, VA
24012, United States
(540) 206-3886

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Roanoke, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3440 Orange Ave Ne.

Details

  • DebitNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3440 Orange Ave Ne, Roanoke, VA
24012, United States

Hours

Reviews

4.5
179 reviews
5 stars
149
4 stars
9
3 stars
2
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Hunter, Isaiah, and Chase.

Store Experience

Many reviews highlighted a positive store atmosphere, with quick service and a willingness to assist customers with their needs.

Mixed Feedback

While most reviews were positive, there were some negative experiences reported, particularly regarding specific employees and technical assistance.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
  • SP
    sarah painter
    Feb 16, 2026
    5.0
    Hunter set my phone up so quickly, and his customer service was incredible. He was thorough and double checked to make sure I backed up my cloud and didn’t lose anything important. Highly recommend!
  • NS
    Noah Shahinian
    Feb 3, 2026
    5.0
    Ask for hunter. Not many Verizon storefronts have this rating, and it’s because of his management and diligence with customers. Honest, efficient, and he genuinely cares.
  • GJ
    George Jones
    Jan 20, 2026
    5.0
    Aaron was awesome, very knowledgeable about his company and product. A person couldn’t have asked for better customer service and help with upgrading our phones.
  • LR
    Lisa Rice
    Dec 30, 2025
    5.0
    Received excellent customer service today. I had never been to this location but had some questions about my new phone/ account. The employee, Isaiah, was kind, patient and very knowledgeable, fixing my issue within minutes. I will be back to Isaiah for my Verizon needs.
  • CC
    Chad
    Dec 2, 2025
    1.0
    Do not go to this location on orange ave they can’t hep you with anything technical go to valley view store they are awesome

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Roanoke offer?

Verizon Wireless Zone in Roanoke offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including 5G service coverage.

Where is Verizon Wireless Zone located in Roanoke?

Verizon Wireless Zone is located at 3440 Orange Ave Ne, Unit A, Roanoke, VA 24012, USA.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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