Best Buy

Reviews

• DH

  Dommyng Hernandez

  Feb 18, 2026
  5.0
  Excellent service, I bought a TV with a very good price.
• TH

  Trevor Holbrook

  Feb 18, 2026
  1.0
  Purchased a laptop for my business the screen just blanked out. Took it to their geeksquad. Two weeks no communication. Calling gets you an automated service that does everything possible to not let you talk to the store. I verified myself so many times trying to get to the store with the stupid call center its unreal. Only to never get any useful information. Do not ever buy anything from WorstBuy. This is a review of the company in its entirety and its practices not necessarily a reflection of the local employees at this branch
• CB

  Cathy Briggs

  Feb 16, 2026
  5.0
  Bought a insignia 10cu fridge. Was delivered on time. Installed and they hauled my old fridge away. Very nice fridge, excellent for a single or couple. Great price. The guys were very nice and did a wonderful job!!!
• RP

  reBecca parKs

  Feb 8, 2026
  5.0
  I am disabled, and Ian helped carry my TV set all the way to my car for me. Thank you so much to Ian, and I hope Best Buy knows what a treasure you are.
• OC

  Odair Castaneda

  Jan 24, 2026
  1.0
  Purchased an iPhone with urgency to be picked up in 1 hour, and 2.5 hours later I still didn't have confirmation. Then, I called Customer Service (20 minutes) because I had to drive 1 hour and 15 minutes away (a 2.5 hours total commute) in bad weather to pick up my phone. The Customer Service representative was useless because according to him, he couldn't contact anyone at the store, but he was convinced that I was okay to drive 1 hour and 15 minutes in bad weather, because in his "magic inventory" the store had the phone, but they were so busy fulfilling other orders they couldn't confirm mine. One more time I asked him if he was certain, because I was about to start a 2.5 hour commute to the store in bad weather, and he assured me that everything was going to be perfect, and the store was going to fulfill my order without issues. Horribly, 1 hour into my drive in snowing weather, I received a text message stating that my order was cancelled, and ofcourse the text message and/or the link didn't provide a reason for it. Thank you Best Buy (Worst Buy) for your your incompetent customer service, and for making me waist time, miles, and gas money.

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