Verizon

4.6
271 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Richmond’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
8550 Patterson Ave, Richmond, VA
23229, United States

Hours

Reviews

4.6
267 reviews
5 stars
232
4 stars
5
3 stars
2
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like David, Adam, and Ken, highlighting their patience and knowledge.

Mixed Experiences

While some customers had excellent experiences, others reported rude or unhelpful service, indicating inconsistency in staff performance.

Product Knowledge

Several reviews noted the staff's strong understanding of products and plans, helping customers make informed decisions.

Store Atmosphere

The store's atmosphere received mixed feedback, with some customers enjoying the environment while others found it uncomfortable.

Efficiency

Customers appreciated quick service and efficient processes for upgrading phones and resolving issues.
  • GH
    grace halfen
    Nov 6, 2025
    1.0
    Refused to help me so he could help someone that came in after me. Told me i needed to go home and set up my new account on my own.
  • TP
    Tessa Nash Pearson
    Sep 30, 2025
    5.0
    David was great! Getting a new phone was so easy and everything was transferred successfully. He even helped me get a new tablet for my mom and set it up for her. It's always scary knowing what to get but his advice was great. He was very caring and easy to work with.
  • GC
    Gregory C
    Aug 31, 2025
    5.0
    Stopped by and heard options on upgrading my phone from Adam. I found him to be knowledgeable and helpful.
  • MM
    Morgan McKay
    Aug 25, 2025
    5.0
    David was very sweet and helpful. My grandparents had an “ancient” phone plan that hadn’t been changed in years and he helped us set up their phone and a new phone for me. When T-Mobile didn’t change my number over I spent 2 hours on the phone with an AI that didn’t help but a phone call to him and he fixed it instantly
  • BS
    Bethany Brady Spalding
    Aug 17, 2025
    5.0
    David was incredibly smart, savvy, patient, and personal setting up our family of five with new phones and watches. He fielded endless questions and provided phenomenal support and turned us into big Verizon fans. Thank you David!!

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store on 8550 Patterson Ave?

You can shop wireless devices and accessories from brands like Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless at the Verizon store on 8550 Patterson Ave.

What are the operating hours for the Verizon store at 8550 Patterson Ave?

The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.