Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Richmond’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
273 reviews
5 stars
239
4 stars4
3 stars2
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and professional, particularly highlighting individuals like David, Adam, and Ken.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including rudeness and lack of assistance.
Store Atmosphere
The store's atmosphere received mixed reviews, with some customers enjoying the environment while others found it uncomfortable.
Product Knowledge
Several reviews noted the staff's ability to provide clear information and assistance with products, although there were instances of misinformation.
- MKMarkia KeithDec 23, 20255.0I must say I had such a bad experience with a previous service provider…I came into this Verizon store and meet sales representative David…he instantly welcomed me. It was a busy time in the store but he made sure I felt heard and made sure to help me quickly. I left with a cheaper plan and better service than I had before. Thank you David
- JBJohn BarbourDec 15, 20255.0David Fritzon, was a pleasure to work with, and we are so grateful that he was able to assist us as we switched our phones from T-Mobile to Verizon. David, was very knowledgable and professional in helping us make the transition. Verizon, is fortunate to have David, and I would highly recommend anyone going into the Patterson Ave location, to make sure you work with him. A job well done. Thanks again, David
- DSDouglas StopkeyDec 4, 20255.0David Fritzson assisted my wife and I in upgrading our iPhones and subsequently helped upgrade both of our sons iPhones as well. David was extremely professional and knowledgeable, and helped ensure that the upgrade transition was the smoothest and best experience I’ve ever had in all my dealings with Verizon. I recommend him highly, and suggest you set an appointment with him. He is prompt and thorough. 5 stars!!
- ESEmma SmithDec 3, 20255.0Best Verizon store in Richmond! Veronica was amazing! She was so patient and helpful! Found the best deal for a trade-in upgrade, and I love what I got! Should also mention that before coming to this location, I went to the Verizon in glen alen, and it sucked. Patterson was out of the way, but so worth it. I was also there with my friend and somehow Veronica managed to multitask and help both of us at the same time on two iPads. Amazing! Thank you Veronica and thank you Verizon!
- EBEmma BeanNov 30, 20255.0Adam Walker He was very knowledgeable, sweet and kind. We enjoyed working with him. He made the process streamed line. I would recommend him to anyone coming into Verizon. We would use his expertise again. He is an asset to Verizon. The Beans
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store on 8550 Patterson Ave?
You can shop wireless devices and accessories from brands like Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless at the Verizon store on 8550 Patterson Ave.
What are the operating hours for the Verizon store at 8550 Patterson Ave?
The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup and curbside pickup services?
Yes, the Verizon store offers both in-store pickup and curbside pickup services for your convenience.
Can I pay my Verizon bill in-store at 8550 Patterson Ave?
Yes, you can pay your Verizon bill in-store at the 8550 Patterson Ave location.
Do I need to make an appointment to visit the Verizon store?
No, appointments are not required to visit the Verizon store, but you can call to make one if you prefer.
What payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, MasterCard, and Visa for payments.
What nearby places can I visit before or after shopping at Verizon on Patterson Ave?
Nearby, you can visit The Mixing Bowl Bakery for a treat, For Art's Sake art gallery for some culture, or grab a meal at Burger King.
Are there any nearby transit or convenience options to help me find the Verizon store?
Yes, 7-Eleven convenience store nearby offers coffee and snacks, and Shell gas station can assist if you're driving to the Verizon store at 8550 Patterson Ave.
Can Iexplore any wellness services near the Verizon store on Patterson Ave?
Yes, nearby you can find Spine Fix and Spinal Correction Center of Richmond for chiropractic care, and Weight Loss Now for weight management services.
What exclusive services and promotions does the Verizon store at 8550 Patterson Ave offer?
The store offers exclusive Verizon plans, services, and promotions along with wireless accessories. You can get help upgrading devices like iPhones or Samsung Galaxy phones with their sales consultants.