Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Richmond’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
267 reviews
5 stars
232
4 stars
5
3 stars2
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like David, Adam, and Ken, highlighting their patience and knowledge.
Mixed Experiences
While some customers had excellent experiences, others reported rude or unhelpful service, indicating inconsistency in staff performance.
Product Knowledge
Several reviews noted the staff's strong understanding of products and plans, helping customers make informed decisions.
Store Atmosphere
The store's atmosphere received mixed feedback, with some customers enjoying the environment while others found it uncomfortable.
Efficiency
Customers appreciated quick service and efficient processes for upgrading phones and resolving issues.
- GHgrace halfenNov 6, 20251.0Refused to help me so he could help someone that came in after me. Told me i needed to go home and set up my new account on my own.
- TPTessa Nash PearsonSep 30, 20255.0David was great! Getting a new phone was so easy and everything was transferred successfully. He even helped me get a new tablet for my mom and set it up for her. It's always scary knowing what to get but his advice was great. He was very caring and easy to work with.
- GCGregory CAug 31, 20255.0Stopped by and heard options on upgrading my phone from Adam. I found him to be knowledgeable and helpful.
- MMMorgan McKayAug 25, 20255.0David was very sweet and helpful. My grandparents had an “ancient” phone plan that hadn’t been changed in years and he helped us set up their phone and a new phone for me. When T-Mobile didn’t change my number over I spent 2 hours on the phone with an AI that didn’t help but a phone call to him and he fixed it instantly
- BSBethany Brady SpaldingAug 17, 20255.0David was incredibly smart, savvy, patient, and personal setting up our family of five with new phones and watches. He fielded endless questions and provided phenomenal support and turned us into big Verizon fans. Thank you David!!
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store on 8550 Patterson Ave?
You can shop wireless devices and accessories from brands like Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless at the Verizon store on 8550 Patterson Ave.
What are the operating hours for the Verizon store at 8550 Patterson Ave?
The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup and curbside pickup services?
Yes, the Verizon store offers both in-store pickup and curbside pickup services for your convenience.
Can I pay my Verizon bill in-store at 8550 Patterson Ave?
Yes, you can pay your Verizon bill in-store at the 8550 Patterson Ave location.
Do I need to make an appointment to visit the Verizon store?
No, appointments are not required to visit the Verizon store, but you can call to make one if you prefer.
What payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, MasterCard, and Visa for payments.
What nearby places can I visit before or after shopping at Verizon on Patterson Ave?
Nearby, you can visit The Mixing Bowl Bakery for a treat, For Art's Sake art gallery for some culture, or grab a meal at Burger King.
Are there any nearby transit or convenience options to help me find the Verizon store?
Yes, 7-Eleven convenience store nearby offers coffee and snacks, and Shell gas station can assist if you're driving to the Verizon store at 8550 Patterson Ave.
Can Iexplore any wellness services near the Verizon store on Patterson Ave?
Yes, nearby you can find Spine Fix and Spinal Correction Center of Richmond for chiropractic care, and Weight Loss Now for weight management services.
What exclusive services and promotions does the Verizon store at 8550 Patterson Ave offer?
The store offers exclusive Verizon plans, services, and promotions along with wireless accessories. You can get help upgrading devices like iPhones or Samsung Galaxy phones with their sales consultants.