Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Richmond, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1700 Willow Lawn Dr..
Location
Hours
Reviews
4.6
363 reviews
5 stars
314
4 stars
7
3 stars
6
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their patience, attentiveness, and helpfulness during their visits.
Knowledgeable Staff
Numerous reviews highlighted the employees' expertise and ability to resolve technical issues efficiently.
Mixed Experiences
While most feedback was positive, there were a few reports of unprofessional behavior and poor service, indicating inconsistency.
Efficiency
Customers appreciated the quick and seamless service, especially during phone upgrades and account setups.
Positive Atmosphere
The store environment was described as friendly and welcoming, contributing to a pleasant shopping experience.
- JMJonathan Metcalf3 days ago5.0The best spot in Richmond. Super helpful and best service.
- LWLaurel WiseJan 5, 20261.0No acknowledgment when coming in; no way to sign in. Just waiting and waiting and no service.
- NCNed CDec 30, 20255.0Jigar was incredibly nice and helpful! Best Verizon experience I’ve ever had!! Go here if you need help!
- FWForrest WhiteDec 28, 20255.0Never had better customer service anywhere. Jigar walked us through everything, wasn’t pushy on any products, patiently answered all questions, helped with new phone setup, even pulled up chairs for us while we were waiting. Wish I could add a star for this review. Absolutely stellar. Wish customer service other places was more like this. Thanks for everything, Jigar. You truly made us feel valued.
- AAAnne AmouryDec 16, 20255.0Jijar was like a sales troubleshooting ninja. I came in with a bunch of questions and issues and he ansered every question and fixed every problem. Boom boom boom. Done and out the door. Thank you kindly!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1700 Willow Lawn Dr. offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide services like bill payments, new lines, upgrades, device activation, and more.
What are the store hours for the Verizon at 1700 Willow Lawn Dr. location?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location support in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
What brands can I find at Verizon on Willow Lawn Dr.?
You can find brands including Verizon, Apple, Samsung, Google, Motorola, LG, and accessories by Otterbox, JBL, Belkin, and more.
Is there a way to schedule an appointment or check deals online for this Verizon store?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and find great deals at https://wirelesszone.com/offers/.
How can I contact Verizon at 1700 Willow Lawn Dr.?
You can call them at +1 804-282-7117 or email wz388@wireless-zone.com.
How can nearby Freshii restaurant be convenient when visiting Verizon?
After visiting Verizon, you can enjoy a healthy meal at Freshii, which is a nearby restaurant specializing in salads and health-conscious food options, perfect for a quick bite.
What entertainment options are near Verizon at Willow Lawn Dr.?
You can rent movies or games at Redbox, located nearby, for entertainment after your visit.
Which nearby places can help with health services close to Verizon?
Nearby health-oriented locations include Richmond Physical Therapy for physical therapy and chiropractic services, and Minute Clinic for urgent care and medical services.
Are there hair salons near Verizon at 1700 Willow Lawn Dr. where customers can visit?
Yes, several hair salons like Megan Harmon Hair, The Vivid Brunette, Cocolemon Hair Salon, and Hair By Caylie are located nearby for customers seeking beauty and hair services.