Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Richmond, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1700 Willow Lawn Dr..
Location
Hours
Reviews
4.6
355 reviews
5 stars
308
4 stars
7
3 stars
6
2 stars4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, knowledgeable, and attentive, with many specific mentions of individual employees providing exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by staff, making transactions smooth and hassle-free.
Professionalism
Most employees were described as professional and courteous, with several customers noting their ability to handle complex issues effectively.
Positive Experiences
Numerous customers expressed satisfaction with their experiences, often stating they would return for future needs and recommend the store to others.
Negative Incidents
A few reviews mentioned unprofessional behavior from an employee, which led to a negative experience for some customers.
- KOKurt vom OrdeNov 14, 20255.0Excellent patient service from Issac
- BCBrian CravenNov 12, 20255.0Aziz is always very helpful and looking out for your best interest.
- GRGetty RothenbergNov 6, 20255.0Issac was amazing! He was patient. I bought new devices and he sold and transferred to perfection. I would not go to anyone else.
- CDCharlotte L. DashNov 6, 20255.0I came in with some technical issues and Issac was extremely helpful! He quickly listened to my concerns and immediately addressed them. The entire process was seamless and efficient thanks to Isaac’s support. Thank you!!
- RGRonald GunnOct 13, 20255.0Jigar helped me upgrade my phone today and it was the best Verizon experience I have ever had. From the time I walked in the door to the time I left, Jigar was courteous, attentive, knowledgeable and most importantly efficient.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1700 Willow Lawn Dr. offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide services like bill payments, new lines, upgrades, device activation, and more.
What are the store hours for the Verizon at 1700 Willow Lawn Dr. location?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location support in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
What brands can I find at Verizon on Willow Lawn Dr.?
You can find brands including Verizon, Apple, Samsung, Google, Motorola, LG, and accessories by Otterbox, JBL, Belkin, and more.
Is there a way to schedule an appointment or check deals online for this Verizon store?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and find great deals at https://wirelesszone.com/offers/.
How can I contact Verizon at 1700 Willow Lawn Dr.?
You can call them at +1 804-282-7117 or email wz388@wireless-zone.com.
How can nearby Freshii restaurant be convenient when visiting Verizon?
After visiting Verizon, you can enjoy a healthy meal at Freshii, which is a nearby restaurant specializing in salads and health-conscious food options, perfect for a quick bite.
What entertainment options are near Verizon at Willow Lawn Dr.?
You can rent movies or games at Redbox, located nearby, for entertainment after your visit.
Which nearby places can help with health services close to Verizon?
Nearby health-oriented locations include Richmond Physical Therapy for physical therapy and chiropractic services, and Minute Clinic for urgent care and medical services.
Are there hair salons near Verizon at 1700 Willow Lawn Dr. where customers can visit?
Yes, several hair salons like Megan Harmon Hair, The Vivid Brunette, Cocolemon Hair Salon, and Hair By Caylie are located nearby for customers seeking beauty and hair services.