Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Richmond, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8191 Brook Road.
Location
Hours
Reviews
4.7
291 reviews
5 stars
256
4 stars
10
3 stars3
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of individuals like Isaac, Aziz, and Chris.
Efficiency
Several reviews highlighted the quick service and efficiency in resolving issues, with many customers noting they were helped promptly without long wait times.
Store Environment
The store was described as clean and well-organized, contributing to a positive shopping experience.
Problem Resolution
Many customers expressed satisfaction with how staff handled complex issues, often going above and beyond to ensure their needs were met.
- PWPeggy WallerJan 2, 20265.0I had a great experience. So helpful and very knowledgeable. Thank you so much
- AAAmandaNov 17, 20255.0Isaac was an incredible service provider. He was soo friendly, kind, professional, knowledgeable and patient. He was kind and patient to everyone who came in the store while I was there. Thank you so much!
- DDDonniieeNov 11, 20255.0Aziz was so helpful he was the only one working in the store but made sure to help every customer and was very fast he made my experience enjoyable and I couldn’t ask for a better worker! 10/10
- LPLatasha PalmerNov 11, 20255.0Aziz — thank you so much for helping me! very patient and will get the job donen
- MBMohamed Medhy Mohamed BechirNov 7, 20255.0I had an amazing experience at Verizon today thanks to Aziz! He was incredibly helpful, patient, and knowledgeable. He took the time to explain everything clearly and made sure I got exactly what I needed. You can tell he truly cares about his customers and goes above and beyond to make the process smooth and easy. I left completely satisfied and confident with my purchase. Big thanks to Aziz he’s a real asset to Verizon!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Richmond offer?
Verizon Wireless Zone in Richmond offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for both consumers and businesses.
What are the store hours for the Verizon Wireless Zone at 8191 Brook Road?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Richmond offer pickup and delivery services?
Yes, they offer both in-store pickup and curbside pickup services.
How can I schedule an appointment at Verizon Wireless Zone Richmond?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/.
What is the contact phone number and email for Verizon Wireless Zone Richmond?
The main phone number is +1 804-553-1153 and the email is wz511@wireless-zone.com.
What popular smartphone brands are available at Verizon Wireless Zone Richmond?
They offer devices from Verizon, Apple, Samsung, Google, Motorola, LG, Kyocera, ZTE, Nokia, and Alcatel among others.
Where is Verizon Wireless Zone Richmond located specifically?
It is located at 8191 Brook Road, Suite H, Richmond, VA 23227, at the corner of Parham and Brook Road.
Are there any nearby restaurants where I can eat before or after visiting Verizon Wireless Zone Richmond?
Yes, nearby restaurants include Hawk's BBQ, Firehouse Subs, Tony's Pizza Express, Boil Bay Cajun Seafood and Bar, and Popeyes® Louisiana Kitchen, offering a variety of American, barbecue, sandwich, pizza, and Cajun cuisine.
What local businesses near Verizon Wireless Zone could be useful for financial services or tax help?
Nearby financial and tax services include Jackson Hewitt Tax Service, TitleMax Title Loans, Liberty Tax Service, and Western Union money transfer services.
If I'm visiting Verizon Wireless Zone Richmond, what nearby stores can I check out for home improvement or beauty needs?
Close to Verizon Wireless Zone, you can visit Lowe's Home Improvement for home needs, Styles Unlimited salon for hair styling, and RVA Nails for nail services.