Brand Certified
Best Buy
3.9(2751 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
1560 W Koger Center Blvd, Richmond, VA
23235, United States
Certified by Best Buy • Mar 01, 2026
(804) 897-8080
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/va/richmond/1560-w-koger-center-blvd-422.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
3.9
2,751 reviews
5 stars
1,316
4 stars
658
3 stars
303
2 stars
140
1 star
334
- JAJorge Alonso3 days ago1.0I strongly warn anyone considering buying appliances from Best Buy, save yourself the headache. My washer and dryer were scheduled for delivery on March 2, 2026. I happened to look outside and saw the delivery truck parked in front of my home. As I was walking downstairs and opening the door to meet them, the truck drove off. They never rang the doorbell. They never knocked. They made zero attempt to contact us. When I called Best Buy, I was told the delivery team took a picture of my door and claimed no one was home. That is completely false. We were home the entire time. The doorbell was never rung. No call. No knock. Nothing. I even tried calling the delivery team back immediately and received no response. Customer service’s solution? “We can reschedule.” Unacceptable. This was their failure, not mine. After demanding a supervisor, I was told the delivery would be expedited for the very next day, March 3, 2026. It is now March 4, 2026, and I STILL do not have my washer and dryer. This has been the worst delivery experience I have ever dealt with. False reporting by the delivery team, poor communication, and empty promises from management. I genuinely regret walking into Best Buy in the first place. If you value your time, your money, and basic customer service, STAY AWAY. You will get the runaround, and you may never see your appliances delivered. Absolutely unacceptable.
- GWGray WolfFeb 24, 20265.0Even though it was a nice store with many good products in it when I went and I was trying to find something for my cell phone and they don't really have nothing for Motorola it's mainly for Samson and Apple
- SMSkip MeadeFeb 8, 20264.0Ok experience. I found it hard to find any small USB A power blocks in black. I had to go to Staples and pay an over priced amount for the same type of item, but they did have this item
- CWClinton WatsonFeb 1, 20264.0Great Geek squad.
- KKKeith KiddJan 25, 20265.0Really helpful salesman. Leaving happy.
Frequently Asked Questions About Best Buy
What are the regular business hours for Best Buy in Richmond, VA?
Best Buy in Richmond, VA is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Where is Best Buy located in Richmond, VA?
Best Buy is located at 1560 W Koger Center Blvd, Richmond, VA 23235, USA.
Does Best Buy offer in-store shopping and pickup services?
Yes, Best Buy offers in-store shopping and same day pickup services for your convenience.
Can I get electronics repaired at this Best Buy location?
Yes, this Best Buy location offers Geek Squad service repair support for electronics.
What types of products can I find at Best Buy Richmond?
You can shop TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy Richmond.
Does Best Buy Richmond accept debit cards and checks for payment?
Yes, Best Buy Richmond accepts debit cards and personal checks as forms of payment.
Is curbside pickup available at Best Buy located at 1560 W Koger Center Blvd?
This Best Buy location does not currently offer curbside pickup, but it does provide in-store pickup options.
What nearby electronics services can I find near Best Buy Richmond?
Nearby you can find Geek Squad stores for mobile phone and electronics support and The Computer Solution Co Of Va for IT and computer repair services.
What dining options are close to Best Buy Richmond for a meal before or after shopping?
Close to Best Buy Richmond are several restaurants including First Watch - Midlothian for breakfast and brunch, CAVA for Mediterranean fast food, Texas Roadhouse for American steakhouse fare, Mellow Mushroom for pizza, and Oasis Mexican and Guatemalan Food.
Are there any mental health or counseling services near Best Buy Richmond?
Yes, nearby you can find Comfort Counseling, See Me Therapy, New Pathways Youth and Mental Health Support Services Inc, and Healing Circle Counseling and Services, LLC offering various mental health and counseling services.
Brand Certified Facts from Best Buy
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Certified March 01, 2026Yext Knowledge Graph
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