Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,736 reviews
5 stars
1,307
4 stars
653
3 stars
303
2 stars
140
1 star
333
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor customer service, with reports of unhelpful staff, long wait times, and negative interactions with management.
Product Availability
Customers noted a decline in product availability and selection, with many expressing disappointment over items being out of stock or the store layout being less accommodating.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members who were helpful and knowledgeable.
- DSDavid Strigel Sr.1 day ago5.0Good products good support smart trained floor workers. Love the 24 month no interest
- ESEric Smith2 days ago2.0What happened to this spot?! They down sized and it sucks! #goingoutofbusiness lol
- MZmatthew zaluskyJan 3, 20265.0I purchased a new s25 ultra which i usually despise the process of buying a new phone, from unintuitive phone setups to screen protectors with bubbles, not today. I had incredible service from Austin, she set me up with stellar service!
- WCWhitney ContaoiDec 27, 20255.0I was very happy with my Christmas Eve shopping experience at this particular Best Buy. The associates were friendly and checkout was very smooth.
- JUJames UrDec 22, 20251.0Love when a store site tells you something is in stock, so you place an order. But they don’t tell you the site is wrong. Thank god I had the sense they don’t and actually called to verify, or else my Christmas gift would be a NYE gift. And of course, 30 seconds to take my money, 10 days to send it back. Ridiculous
Frequently Asked Questions About Best Buy
What are the regular business hours for Best Buy in Richmond, VA?
Best Buy in Richmond, VA is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Where is Best Buy located in Richmond, VA?
Best Buy is located at 1560 W Koger Center Blvd, Richmond, VA 23235, USA.
Does Best Buy offer in-store shopping and pickup services?
Yes, Best Buy offers in-store shopping and same day pickup services for your convenience.
Can I get electronics repaired at this Best Buy location?
Yes, this Best Buy location offers Geek Squad service repair support for electronics.
What types of products can I find at Best Buy Richmond?
You can shop TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy Richmond.
Does Best Buy Richmond accept debit cards and checks for payment?
Yes, Best Buy Richmond accepts debit cards and personal checks as forms of payment.
Is curbside pickup available at Best Buy located at 1560 W Koger Center Blvd?
This Best Buy location does not currently offer curbside pickup, but it does provide in-store pickup options.
What nearby electronics services can I find near Best Buy Richmond?
Nearby you can find Geek Squad stores for mobile phone and electronics support and The Computer Solution Co Of Va for IT and computer repair services.
What dining options are close to Best Buy Richmond for a meal before or after shopping?
Close to Best Buy Richmond are several restaurants including First Watch - Midlothian for breakfast and brunch, CAVA for Mediterranean fast food, Texas Roadhouse for American steakhouse fare, Mellow Mushroom for pizza, and Oasis Mexican and Guatemalan Food.
Are there any mental health or counseling services near Best Buy Richmond?
Yes, nearby you can find Comfort Counseling, See Me Therapy, New Pathways Youth and Mental Health Support Services Inc, and Healing Circle Counseling and Services, LLC offering various mental health and counseling services.