Best Buy

4.1
1089 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1861 Fountain Dr, Reston, VA
20190, United States

Hours

Reviews

4.1
1,089 reviews
5 stars
562
4 stars
285
3 stars
120
2 stars
37
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and difficulties with returns and deliveries.

Store Closing

Multiple reviews indicated that the store is closing, leading to a sense of disappointment among long-time customers.

Inventory Issues

Customers frequently mentioned empty shelves and a lack of available products, contributing to a negative shopping experience.

Mixed Experiences

While some customers praised the helpfulness of staff and specific positive interactions, these were often overshadowed by negative experiences.

Delivery Problems

Numerous complaints were made regarding delivery issues, including missed appointments and poor communication about delivery status.
  • VF
    Val Fisher
    May 15, 2015
    5.0
    Great support from Geek squad - walked in with an emergency situation and they fixed it immediately.

Frequently Asked Questions About Best Buy

What are the pickup options available at Best Buy in Reston?

Best Buy in Reston offers in-store pickup and curbside pickup services.

What is the physical address of Best Buy in Reston?

Best Buy is located at 1861 Fountain Dr, Spectrum Shopping Center, Reston, VA 20190, USA.