Business Details
1020 E Main St, Purcellville, VA
20132, United States
Certified by Verizon • Feb 22, 2026
(540) 751-1156
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/purcellville-va
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1020 E. Main Street in Purcellville, VA 20132
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
299 reviews
5 stars
263
4 stars
6
3 stars3
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Joe, Nick, and Anthony for their exceptional service.
Staff Competence
While some reviews highlighted knowledgeable staff, others pointed out instances of untrained or unhelpful employees, leading to mixed experiences.
Long Wait Times
Several customers reported long wait times and inadequate staffing, which negatively impacted their overall experience.
Store Operations
There were complaints about the store being closed during business hours and issues with product availability, leading to customer frustration.
Sales Practices
Some customers felt pressured by sales tactics and reported discrepancies in pricing and promotions, leading to distrust in the store's practices.
- KRKendra RubinfeldJan 29, 20265.0The folks there are super knowledgeable - especially Joe. He was able to walk me through my options after my phone wasn't charging as it should (after an update). He went above and beyond to give me all the info I needed to make the best decision for me, even if that meant I didn't actually need a new phone yet. But, I know where I'll be going when I do! Thanks to Joe and the team, my phone is working again just fine.
- DNDiane NaceJan 21, 20265.0Excellent service from Verizon rep Nick. Would not hesitate to recommend Russel Verizon.
- JZJim W (Na zdrowie)Dec 27, 20255.0Great experience with Joe for an upgrade to an iPhone 17 Pro. He was knowledgeable, friendly, and upgraded our phone quickly and with no issues. Worked with us on making sure we got the discounts available, and made sure our trade-in was backed up and restored before we left the store. In fact, both employees there worked quickly as a steady stream of customers came and went. Great experience.
- MDM DNov 30, 20255.0Staff very nice. But If you need help with Verizon accounts or phones, they can’t help. They refer you to go to the Leesburg Verizon store that also can’t help. The Leesburg store refers you to call customer service. You call and over 20 plus transfers and employees… your issue was never resolved. 🙄🙄🙄 I got the wrong phone and It’s been over a week and I still have no phone. But I’m sure my bill will be ready and my payment has to be on time.
- ACAndrew ChevalierSep 18, 20252.0There was one guy working there. He looked like he had just woken up and had no training at all. He was unsure of what to do or say and I couldn't believe he was left alone in the store
Frequently Asked Questions About Verizon
What brands of mobile phones and devices does Verizon Purcellville offer?
Verizon Purcellville offers mobile phones and devices from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon at 1020 E Main St, Purcellville, VA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Purcellville offer in-store pickup for orders?
Yes, Verizon Purcellville offers in-store pickup for your convenience.
What payment options are accepted at Verizon Purcellville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Verizon Purcellville by phone or email?
You can call them at +1 540-751-1156 or email purcellville.va@russellcellular.com.
Is Verizon Purcellville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What types of services does Verizon Purcellville provide?
They offer wireless service, mobile service, home phone service, home internet, and Fios Home Internet.
Are there any coffee shops near Verizon Purcellville where I can grab a drink before or after my visit?
Yes, Market Street Coffee is nearby, a great spot to enjoy coffee around your visit to Verizon.
If I need banking services near Verizon Purcellville, what options are available?
Nearby, you can find Bank of America Financial Center, Capital One Bank, and several ATMs including Bank of America ATM and First National Bank ATM for your banking needs.
Are there any good restaurants close to Verizon Purcellville to check out after shopping?
Yes, you can visit nearby restaurants like Papa John's Pizza, Velocity Wings, Casa Tequila Bar & Grill, and Hot Wok.
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