Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Poquoson, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 456 Wythe Creek Rd.
Location
Hours
Reviews
4.9
852 reviews
5 stars
819
4 stars11
3 stars4
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Gurdeep consistently received high praise for his helpfulness, patience, and knowledge in assisting customers.
Team Performance
Both Gurdeep and Nick were highlighted for their excellent service, with multiple customers expressing satisfaction with their assistance.
Problem Resolution
Customers appreciated the effective problem-solving skills demonstrated by Gurdeep and Heather, particularly in resolving technical issues and upgrades.
Professionalism
Reviewers noted the professionalism of Gurdeep and Veronica, who provided thorough explanations and maintained a friendly demeanor.
Efficiency
Many customers reported quick service and efficient transactions, particularly when upgrading or setting up new devices.
- MAMyrna Aultman3 days ago5.0Gurdeep was very good to work with he is very informative person and ready to help very patiently being a old women I like this he was recommended by one of my friend and she was right about him
- MImatt ingramNov 17, 20255.0Jaiden deserves a massive raise! He was supper helpful. Went above and beyond. I say he should get a 5-10 dollar raise.
- TATim AxsomNov 17, 20255.0Hannah helped me find all my photos that another store didn't back up properly. Thank you so much!
- TTTheGamingKaleNov 15, 20255.0Gurdeep was very knowledgeable and helpful with setting up my new plan and maximizing my benefits and savings.
- JPJanice PowersNov 10, 20255.0Hannah was the best sales and problem solving employee. She has a great personality and is so pleasant. Can I take with me as my personal tech? Thank you!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Poquoson offer?
Verizon Wireless Zone in Poquoson offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service including wireless plans and device financing.
Where is the Verizon Wireless Zone store located in Poquoson?
The Verizon Wireless Zone store is located at 456 Wythe Creek Rd, Poquoson, VA 23662.
What are the operating hours for Verizon Wireless Zone in Poquoson?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours on November 5, 2025, from 10:00 AM to 7:00 PM.
Can I schedule an appointment or pick up my order at Verizon Wireless Zone?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/ and use in-store pickup services for your orders.
Which wireless brands are available at Verizon Wireless Zone Poquoson?
The store carries Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and more.
Does Verizon Wireless Zone in Poquoson support 5G service?
Yes, the store offers the latest devices with Verizon's 5G network coverage for both consumers and businesses.
Are there other Verizon locations or mobile phone stores near 456 Wythe Creek Rd?
Yes, nearby mobile phone stores include another Verizon location and Wireless Zone, Verizon Authorized Retailer close to 456 Wythe Creek Rd.
What dining options are available near Verizon Wireless Zone in Poquoson?
Nearby dining options include Grand China Bistro, Chef Lu Chinese Cuisine, Chiri's Latin Kitchen, Wendy's, Anna's Pizza & Italian Restaurant, and 1631 Burgers Bourbon and Brew.
Are there any beauty and wellness services near Verizon Wireless Zone Poquoson?
Yes, near the store you can find beauty and spa services such as Hair by Kelly Canda, Elegant Nails, MY HAIRRIFFIC LLC, Hairiffic barber, and View Salon.
What other conveniences are located near Verizon Wireless Zone in Poquoson?
Convenient nearby places include CVS Pharmacy for medicines, LibertyX Bitcoin ATM, UPS Access Point location for shipping, Amazon Locker - Kumquat, 7-Eleven convenience store and gas station, and Dollar Tree discount store.