Business Details
3210 S Crater Rd, Petersburg, VA
23805, United States
Certified by Verizon • Feb 22, 2026
(804) 431-3857
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Petersburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
219 reviews
5 stars
182
4 stars
18
3 stars
5
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Melissa, James, and Todd for their exceptional service.
Management Issues
Several reviews pointed out poor management and understaffing during busy times, leading to negative experiences for some customers.
Pricing Concerns
Customers expressed dissatisfaction with pricing practices, noting that the store's charges were higher than those at official Verizon locations.
Mixed Experiences
While many customers had positive interactions, there were also significant complaints about rude behavior from some employees and unresolved issues.
- DDDenise Day5 days ago5.0The salesperson was very polite and she made sure everything was good. Thank you for being patient with me. She needs a raise!!!!
- MDMeranda DennisFeb 1, 20265.0Not busy, didn't have to wait
- KTKeith TurnerJan 23, 20265.0Good
- NPnellie powersJan 4, 20265.0I received excellent service today from Shy.
- HRHollie ReneeDec 7, 20255.0Went in today to upgrade my mom’s phone. The representative was very friendly and helped us pick out a new phone and changed the plan so she will get the most value out of her new phone. We enjoyed our trip and will stop in at this location next time we need a Verizon storefront. The representative deserves 5 stars. ⭐️
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Certified February 22, 2026Yext Knowledge Graph
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