Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Petersburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
215 reviews
5 stars
178
4 stars
18
3 stars
5
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Melissa, James, and Todd for their exceptional service.
Management Issues
Several reviews pointed out poor management and understaffing, leading to negative experiences for customers.
Pricing Concerns
Customers expressed dissatisfaction with pricing practices, noting that the store's charges were higher than those at official Verizon locations.
Mixed Experiences
While many customers had positive interactions, there were also significant complaints about rude behavior from some employees and unresolved issues.
- NPnellie powersJan 4, 20265.0I received excellent service today from Shy.
- HRHollie ReneeDec 7, 20255.0Went in today to upgrade my mom’s phone. The representative was very friendly and helped us pick out a new phone and changed the plan so she will get the most value out of her new phone. We enjoyed our trip and will stop in at this location next time we need a Verizon storefront. The representative deserves 5 stars. ⭐️
- MFMichael FreemanDec 6, 20255.0Good service
- CMCaurey MooreSep 26, 20255.0Very nice, patient, and outgoing made the experience better than expected
- MSMichaela SullivanAug 1, 20251.0Bald light skin employee was rude from the time I walked in! His behavior towards me this morning was totally unacceptable. I have taken my business elsewhere!
Frequently Asked Questions About Verizon
What products and services does Verizon in Petersburg, VA offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They provide services such as new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon at 3210 S Crater Rd, Petersburg?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
What payment options does Verizon accept?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Petersburg offer in-store pickup services?
Yes, Verizon provides in-store pickup services for customers.
What languages are spoken at the Verizon store in Petersburg?
English and Spanish are spoken at this Verizon location.
How can I contact Verizon in Petersburg for information or support?
You can call Verizon at +1 804-431-3857 or email Info@victra.com for assistance.
Are there nearby restaurants where I can dine before or after visiting Verizon?
Yes, nearby options include Pizza Hut, Subway, Little Caesars Pizza, Taco Bell, Express Kitchen, MOE PHILLY, and JuJu's Place.
What nearby car rental agencies are available near the Verizon store?
Alamo and Enterprise Rent-A-Car are nearby car rental agencies for your convenience.
Are there nearby hotels near the Verizon location in Petersburg?
Super 8 by Wyndham Petersburg is a nearby motel and hotel option close to Verizon.
Can I easily access financial services or ATMs near Verizon in Petersburg?
Yes, nearby financial services and ATMs include Community Choice Stores, LibertyX Bitcoin ATM, The Exchange Network, and PNC ATM.