Business Details
41738 W Morgan Ave, Pennington Gap, VA
24277, United States
Certified by Verizon • Feb 22, 2026
(276) 546-1971
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/va/pennington-gap/41738-w-morgan-ave
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Pennington Gap’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Pennington Gap connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
247 reviews
5 stars
198
4 stars
13
3 stars
9
2 stars
11
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, with specific mentions of employees like Austin, Brad, and John.
Mixed Experiences
While many reviews highlighted great service, some customers reported inconsistent experiences, with a few mentioning unhelpful or rude staff.
Store Environment
The store is frequently described as clean and modern, contributing to a positive shopping atmosphere.
Sales Issues
Several customers expressed frustration with additional fees and issues related to promotions or rebates, indicating a need for clearer communication.
- RPRoger PhillipsJan 22, 20265.0Gabe was super helpful and a great resource appreciated his help
- SMSandy MikesellJan 19, 20265.0This review is being made for my mother, Barbara Short. She purchased a Google Pixiel on Friday, January 16, 2026, at Cellular Sales. She was told that a Verizon rep would call on Saturday to port her number and help set up the phone. The Verizon employee called but did not know how to help my mother, but said another employee would call on Sunday. On Sunday, another Verizon employee called and did not know how to help my mother, and stated that a supervisor would call her back at 630pm EST. My mother never received a call. Verizon, shame on you for not training your employees to meet your customers' needs. Today she went back to Cellular Sales in Pennington Gap, VA, and had the BEST service possible. Matt helped get her old phone number ported to her new Google phone, made sure all her apps were moved over and working, and just made my mother feel like he cared. So, Matt, THANK YOU, well done, well done.
- RJRobert JonesOct 18, 20255.0They were very helpful in getting my service switched to another phone. Great customer experience.
- VSVicki SnodgrassNov 12, 20155.0I was greeted immediately and both salespeople worked with me to solve my problem. Both are fantastic guys and they obviously like their job. I would come here for service before driving to Kingsport any time! Thanks Zack and John!
Frequently Asked Questions About Verizon
What services does the Verizon store at 41738 W Morgan Ave offer?
The Verizon store provides wireless sales consulting, phone upgrades including Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola devices, Verizon plan assistance, wireless accessories, exclusive Verizon services, and the latest promotions.
What brands of phones can I buy at the Verizon store in Pennington Gap?
You can buy phones from brands like Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Verizon store.
What are the store hours for Verizon at 41738 W Morgan Ave?
The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does the Verizon store require appointments for in-store services?
No, appointments are not required at the Verizon store; you can walk in or call for assistance.
What payment options are accepted at the Verizon store in Pennington Gap?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up online orders at the Verizon store?
Yes, the Verizon store offers in-store pickup services for your convenience.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Charly's, Rooster's Pub, and Locals sandwich and coffee shop, perfect for grabbing a meal or coffee around your visit.
Is there a nearby pharmacy in case I need medical supplies when visiting Verizon?
Yes, Pennington Pharmacy is located nearby, so you can easily pick up prescriptions or health supplies during your visit.
Where can I find shipping services close to the Verizon store?
There is a UPS Access Point location nearby offering courier and delivery services for your shipping needs.
What entertainment options are available near the Verizon store in Pennington Gap?
Nearby entertainment options include Lee Theater for movies and Painting Outside the Lines Studio for art and museum experiences.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: