Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Palmyra, VA location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
610 reviews
5 stars
581
4 stars
14
3 stars5
2 stars1
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of employees like Tyler, Kenneth, and Trey.
Efficiency
Many reviews highlighted the quick and efficient service, with customers often being in and out in a short time while receiving thorough assistance.
Professionalism
The staff demonstrated professionalism and patience, often going above and beyond to ensure customer satisfaction, including staying after hours to assist.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding billing issues and perceived poor service from specific employees, indicating inconsistency.
- RPReese Peck5 days ago5.0Alexus was great! Best customer service anywhere. She fixed a problem created by Verizon with patience and professionalism. I was able to leave with a phone, original promotion that was promised and plan intact. She makes remaining a Verizon customer worthwhile. Thank you Alexus, you made my day.
- MCMarie ConstantinoDec 26, 20255.0Everyone is pleasant and helpful
- SSSherryDec 26, 20255.0Kenneth was very helpful. Fast and very easy process. The best 100%
- HBHazel BayersNov 29, 20255.0I've been with Verizon for over 20 years. Service has always been reliable; and trey, in the palmyra store is so helpful.
- GBGlen BerschNov 25, 20255.0Kenneth was super helpful with my problem, everything was great !!!
Frequently Asked Questions About Verizon
What types of services does the Verizon store in Palmyra offer?
The Verizon store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.
What are the operating hours of the Verizon store at 68 Heritage Dr, Palmyra?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does the Verizon store at Palmyra support in-store pickup?
Yes, the store offers in-store pickup service.
Is there wheelchair access available at the Verizon Palmyra location?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at the Verizon store in Palmyra?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store require appointments for service or shopping?
No, appointments are not required at this location.
Is curbside pickup available at the Verizon location in Palmyra?
Yes, curbside pickup is available for customers.
What special promotions does the Verizon Palmyra store currently have?
Visit the store today and save $25 off any smartphone purchase.
What nearby dining options are available near the Verizon store at 68 Heritage Dr?
Customers can enjoy pizza at Papa Johns Pizza or Villa Nova's Italian Restaurant, coffee and donuts at Dunkin', or Asian cuisine at Asian Cafe, all close to the store.
Are there any fitness or wellness centers near Verizon in Palmyra?
Yes, nearby options include Anytime Fitness Palmyra/Lake Monticello gym and Fluvanna Family Chiropractic for wellness care.
What other services or shops are close to Verizon in Palmyra that customers might visit?
Nearby customers can visit Devoted Hair Salon or Dream Salon for beauty services, Goodwill Store and Donation Center for thrift shopping, and Mailbox Express Palmyra for shipping needs.