Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Palmyra, VA location.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Tyler, Kenneth, and Tre.
Professionalism
Reviews highlighted the professionalism of the staff, noting their patience and willingness to go above and beyond to assist customers.
Sales Experience
Many customers reported positive experiences during the sales process, with staff effectively explaining options and helping with upgrades.
Issues with Billing
Some customers expressed frustration with billing issues and perceived miscommunication regarding promotions, indicating a need for improved clarity in this area.
JS
Jane Shepard
3 days ago
5.0
Travis was FANTASTIC today helping me getting an issue with a new contract
. Polite, professional and showed a lot of care.
SJ
shirley jernigan
Feb 19, 2026
5.0
I had a very nice visit at my local Version store and Tre Allen was so helpful with explaining everything and helping me with questions. Keep up the good job.
RF
Ren Fields
Feb 12, 2026
5.0
Kenneth is very patient and fully knowledgeable and always happy to help. I will go to him for all my cellular needs!
PB
Pamela Burke
Jan 31, 2026
5.0
Lady at Verizon today was so friendly and helpful. Took care of everything
MW
Matthew Wilson
Jan 29, 2026
5.0
Alexus is the GOAT. Kind, a listening ear, and a problem solver! It is evident she cares about her customers and willingly goes the extra mile to meet their needs! Her store and Verizon are lucky to have her. I will go out of my way next time to visit her store to help me with any needs.