Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 734 Commonwealth Dr in Norton, VA 24273
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
322 reviews
5 stars
273
4 stars
17
3 stars
6
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the speed of transactions and problem resolution.
Mixed Experiences
While most feedback was positive, there were some negative experiences regarding long wait times and perceived rudeness from certain staff members.
Product Knowledge
Customers frequently mentioned the staff's expertise in helping them choose the right products and resolving technical issues.
- DMDonnie MilesDec 17, 20255.0The Best service anyone would want, Thank you so much for the help and kindness
- PRPatricia RoseDec 17, 20255.0Very nice and professional
- RPRoby PhippsDec 9, 20255.0Best customer service ever from Cates!
- BPBrenda PerezDec 8, 20255.0Tracie is very helpful and makes sure you have all the information you need to know and explains everything just how you need
- TJTrint JonesNov 12, 20255.0The service is amazing. I unfortunately broke my phone and needed another one, so I give them a call, and they told me to come in. And they made it so easy to get me another one. It was unbelievable. Absolutely. Recommend. This place and Verizon services. They have always come through. For me, when I have needed them I look forward to doing more business with them
Frequently Asked Questions About Verizon
What products and brands does Verizon at 734 Commonwealth Drive offer?
Verizon offers latest mobile phone technology including smartphones, tablets, accessories, smartwatches, and prepaid options from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon in Norton, VA?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at Norton offer in-store pickup?
Yes, Verizon offers in-store pickup services to their customers.
What payment options are accepted at Verizon in Norton?
Verizon accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is the Verizon store in Norton wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I schedule Verizon services through an app?
Yes, you can schedule services using the My Verizon app available on the Apple App Store.
Where is Verizon located in Norton, VA?
Verizon is located at 734 Commonwealth Drive, Suite 7, Norton, VA 24273.
What are some nearby shopping options near Verizon in Norton?
Nearby shopping options include Russell Cellular electronics store, Gifts & More for gifts and jewelry, Saslow's Diamond Jewelers, Maurices women's clothing store, Burkes Outlet, and Shoe Show Mega Store.
Are there dining options close to the Verizon store in Norton?
Yes, nearby dining options include El Charrito, Barberitos, Los Rodeos all offering Mexican cuisine, and McDonald's for fast food.
What financial and service centers are near the Verizon store in Norton?
Nearby financial and service centers include OneMain Financial, H&R Block tax services, Eastman Credit Union Mortgage Lending Center, and Western Union for money transfer services.