Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 734 Commonwealth Dr in Norton, VA 24273
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
312 reviews
5 stars
265
4 stars
15
3 stars
6
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted quick service and efficient problem-solving, with customers appreciating how fast their issues were resolved.
Knowledgeable Staff
Customers frequently mentioned the staff's expertise and ability to answer questions thoroughly, contributing to a positive experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including long wait times and perceived rudeness from certain staff members.
Store Atmosphere
The store environment was generally described as friendly and inviting, although there were mentions of unprofessional behavior from some employees.
- JCJonathan C.5 days ago5.0Very kind and polite people. Great service overall.
- TJTrint JonesNov 12, 20255.0The service is amazing. I unfortunately broke my phone and needed another one, so I give them a call, and they told me to come in. And they made it so easy to get me another one. It was unbelievable. Absolutely. Recommend. This place and Verizon services. They have always come through. For me, when I have needed them I look forward to doing more business with them
- MTMike TrumpNov 12, 20255.0I had a great sale person
- RBRenee BellOct 9, 20255.0Wonderful service. They are so friendly, helpful and knowledgeable.
- ACAdrian CervantesOct 5, 20255.0Very nice very helpful they work fast and make you feel at home also have great candy selections 🙏
Frequently Asked Questions About Verizon
What products and brands does Verizon at 734 Commonwealth Drive offer?
Verizon offers latest mobile phone technology including smartphones, tablets, accessories, smartwatches, and prepaid options from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon in Norton, VA?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at Norton offer in-store pickup?
Yes, Verizon offers in-store pickup services to their customers.
What payment options are accepted at Verizon in Norton?
Verizon accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is the Verizon store in Norton wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I schedule Verizon services through an app?
Yes, you can schedule services using the My Verizon app available on the Apple App Store.
Where is Verizon located in Norton, VA?
Verizon is located at 734 Commonwealth Drive, Suite 7, Norton, VA 24273.
What are some nearby shopping options near Verizon in Norton?
Nearby shopping options include Russell Cellular electronics store, Gifts & More for gifts and jewelry, Saslow's Diamond Jewelers, Maurices women's clothing store, Burkes Outlet, and Shoe Show Mega Store.
Are there dining options close to the Verizon store in Norton?
Yes, nearby dining options include El Charrito, Barberitos, Los Rodeos all offering Mexican cuisine, and McDonald's for fast food.
What financial and service centers are near the Verizon store in Norton?
Nearby financial and service centers include OneMain Financial, H&R Block tax services, Eastman Credit Union Mortgage Lending Center, and Western Union for money transfer services.