Brand Certified
Verizon
4.6(635 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
2019 Colley Ave, Norfolk, VA
23517, United States
Certified by Verizon • Feb 22, 2026
(757) 228-7253
Certified by Verizon • Feb 22, 2026
http://www.wirelessnation.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Norfolk, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2019 Colley Ave.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
635 reviews
5 stars
569
4 stars
11
3 stars3
2 stars2
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Taylor received numerous commendations for his exceptional customer service, being described as knowledgeable, helpful, and professional.
Staff Performance
Other staff members, including Mia, Anthony, and Ashleigh, were also praised for their helpfulness and professionalism, contributing to a positive customer experience.
Negative Experiences
Some customers reported negative experiences with rude or unhelpful staff, particularly mentioning issues with service quality and accusations of theft.
Store Environment
The store was generally described as welcoming and accommodating, with staff being attentive to customer needs.
- RRRuth1 day ago5.0Taylor is doing a great job, this is my community store for all needs!
- NNnoelannvoid5 days ago5.0Taylor Bobby is the most helpful Verizon employee I have ever met & I have been with Verizon for 5 years. Highly recommend going to him, he is extremely knowledgeable, has amazing quality care, helpful with finding the best deal for your needs!
- LHLiesha HallFeb 17, 20265.0Taylor showed genuine professionalism with an above and beyond effort to help me get what I needed today!
- BBBryanJan 20, 20265.0Taylor did a great job!
- RBRon BeasleyJan 13, 20265.0Taylor did an amazing job taking care of me with my new iPhone . Help me with the promotion , called customer service and walked me through the whole process even found the phone on back order and got it delivered and took the time to set it all up . He is extremely knowledgeable and needs a promotion asap
Frequently Asked Questions About Verizon
What types of products does Verizon at 2019 Colley Ave, Norfolk offer?
Verizon offers smartphones, tablets, wireless devices, tech accessories, connected devices, and Verizon home internet services.
What are the store hours for this Verizon location?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, they provide in-store pickup services.
How can I schedule an appointment or service at this Verizon location?
You can schedule an appointment via their website at https://wirelesszone.com/appointments/.
Which major wireless brands are available at this Verizon retailer?
Brands like Verizon, Apple, Samsung, Google, Motorola, and LG are available.
What services does this Verizon store provide?
They offer bill payments, new lines, upgrades, device activation, device financing, business accounts, internet, prepaid plans, and total mobile protection.
What nearby dining options are available near Verizon at 2019 Colley Ave?
Nearby dining options include Five Boroughs Restaurant (Mediterranean), Subway, Papa Johns Pizza, Nazef Char-Grill and Restaurant Lounge, Luna Maya (Tex-Mex), and Little Dog Diner.
Are there any notable electronics or mobile phone stores near this Verizon location?
Yes, RadioShack and another Wireless Zone, Verizon Authorized Retailer are nearby for additional electronic and mobile phone shopping.
What nearby services are available that could complement a visit to Verizon?
Nearby services include LabCorp for clinical labs, Dr. Morse at Tidewater Psychotherapy Services for mental health, and Garris Travel Service for travel needs.
How can I contact this Verizon store?
You can reach them by phone at +1 757-228-7253 or visit their website at http://www.wirelessnation.com.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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