Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Norfolk, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2019 Colley Ave.
Location
Hours
Reviews
4.7
617 reviews
5 stars
555
4 stars
11
3 stars3
2 stars2
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Taylor, Mia, and Anthony, for their exceptional service, patience, and willingness to help.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to answer questions effectively, making the experience smoother.
Positive Experiences
Numerous reviews highlighted positive experiences, with customers feeling satisfied and appreciated after their visits.
Mixed Reviews
While many praised the service, some customers reported negative experiences, particularly with specific staff members and management.
Efficiency
Several customers mentioned quick service and efficient problem resolution, particularly with phone upgrades and data transfers.
- NSNicole Stephanie3 days ago5.0Store manager Taylor at your Norfolk VA location is the best at his job
- JBJay Boogie3 days ago5.0Great service thank you Taylor
- BJBradley Alphanso Reece Jr3 days ago5.0Taylor Copeland at your Colley Ave, Norfolk location is amazing at his job and I couldn’t ask for any better customer service… SO INFORMATIVE!
- DSDaniella SloaneNov 7, 20255.0Best Verizon experience ever! The manager, Taylor was super nice, helpful & knowledgeable. Definitely recommend going here for all of your phone needs! Easy breezy lemon squeezey!🤗
- CMChira mireOct 21, 20255.0Taylor's the best service in help on getting transfers and upgrades to phones. Had an old one and he managed to get all my info and data of 6 years worth of stuff over and get a better deal than I was ever expecting. Helped with breaking down new plans, payments, and even things I should've been doing for years down. Peak 100% customer service and assistance here, kind, patient, and goes the extra mile for customers to get the best! Thank you! Definitely my best Verizon experience.
Frequently Asked Questions About Verizon
What types of products does Verizon at 2019 Colley Ave, Norfolk offer?
Verizon offers smartphones, tablets, wireless devices, tech accessories, connected devices, and Verizon home internet services.
What are the store hours for this Verizon location?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, they provide in-store pickup services.
How can I schedule an appointment or service at this Verizon location?
You can schedule an appointment via their website at https://wirelesszone.com/appointments/.
Which major wireless brands are available at this Verizon retailer?
Brands like Verizon, Apple, Samsung, Google, Motorola, and LG are available.
What services does this Verizon store provide?
They offer bill payments, new lines, upgrades, device activation, device financing, business accounts, internet, prepaid plans, and total mobile protection.
What nearby dining options are available near Verizon at 2019 Colley Ave?
Nearby dining options include Five Boroughs Restaurant (Mediterranean), Subway, Papa Johns Pizza, Nazef Char-Grill and Restaurant Lounge, Luna Maya (Tex-Mex), and Little Dog Diner.
Are there any notable electronics or mobile phone stores near this Verizon location?
Yes, RadioShack and another Wireless Zone, Verizon Authorized Retailer are nearby for additional electronic and mobile phone shopping.
What nearby services are available that could complement a visit to Verizon?
Nearby services include LabCorp for clinical labs, Dr. Morse at Tidewater Psychotherapy Services for mental health, and Garris Travel Service for travel needs.
How can I contact this Verizon store?
You can reach them by phone at +1 757-228-7253 or visit their website at http://www.wirelessnation.com.