Customers consistently praised the staff for their kindness, patience, and compassionate care towards pets.
Service Speed
Many reviews highlighted the quick and efficient service provided, with prompt appointments and minimal wait times.
Communication
While most feedback was positive regarding communication, some customers expressed concerns about disorganization and lack of follow-up on important matters.
Pricing Concerns
Several customers noted that while the service was good, the pricing for treatments and medications was perceived as high, with some feeling pressured into unnecessary procedures.
Facility Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience for both pets and their owners.
LF
Lawrence Fraker
Oct 16, 2025
5.0
quick and professional service, competitive pricing.
CP
Carolina Perez
Aug 20, 2025
5.0
Very kind group of people. My kitten hissed and spit at them, and they were very patient.
ML
Michelle Lopez
Aug 2, 2025
5.0
First time. Everyone was very nice. Quick service. My dogs were treated kindly with patience.
KN
Kristyn Neidermeyer
Jul 17, 2025
5.0
My kittens did very well with their first visit. The Doctor and Staff were so kind and it was an overall very good experience for our tiny new additions to our family. Thank you for the fantastic treatment!!
NG
Nadiym Gibson
Jun 30, 2025
5.0
Just want to say thank you for helping. Needed to get in and they got me in asap .They are really gentle with him
Frequently Asked Questions About VCA Animal Care Center
What are the operating hours of VCA Animal Care Center?
VCA Animal Care Center is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is VCA Animal Care Center located?
It is located at 1228 West Little Creek Road, Norfolk, VA 23505, USA.
Does VCA Animal Care Center provide preventive care services for pets?
Yes, VCA Animal Care Center offers preventive care including vaccines, wellness exams, flea and tick control, and other health services.
Can I get a free first exam for my pet at VCA Animal Care Center?
Yes, new clients can click on the Free First Exam coupon available on their website to redeem this offer.
What types of veterinary services are offered at VCA Animal Care Center?
Services include advanced care, allergy relief, diagnostics, diabetes treatment, diet and nutrition, disease treatment, flea and tick control, heartworm treatment, internal medicine, medications, parasite control, physical exams, spay and neuter, weight loss programs, and more.
Is VCA Animal Care Center following health and safety protocols?
Yes, each VCA hospital enforces health and safety protocols based on healthcare best practices and local regulations to ensure safety for pets and visitors.
What veterinary alternatives are near VCA Animal Care Center?
Nearby veterinary options include Friendship Veterinary Hospital, which also provides pet services and hospital care.
Are there nearby dining options close to VCA Animal Care Center?
Yes, several restaurants such as China Express, Homemade Pierogi, Little Caesars Pizza, and Wan Shung Chinese Restaurant are located nearby for your convenience.
How can I find VCA Animal Care Center using public transport or local landmarks?
VCA Animal Care Center is near landmarks like Enfield Gardens Apartments and the Titustown Recreation Center, which can assist in locating the clinic in Norfolk.
What other services are available near VCA Animal Care Center for pet owners?
Nearby services include pet grooming and boarding at VCA Animal Care Center itself as well as convenient access to pet supply stores and grooming salons in the vicinity.