Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Newport News, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 12430 Warwick Blvd.
Location
Hours
Reviews
4.8
2,122 reviews
5 stars
1,953
4 stars
56
3 stars24
2 stars15
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Gurdeep, Heather, Jeff, and Iback, received high praise for their patience, professionalism, and helpfulness in assisting customers.
Knowledgeability
Many reviews highlighted the staff's extensive product knowledge, which contributed to positive customer experiences.
Wait Times
Several customers expressed frustration with long wait times in the store, indicating a need for better management of customer flow.
Mixed Experiences
While many customers had positive interactions, there were isolated reports of poor service, particularly regarding specific staff members.
- PSPaul StuffelJan 3, 20265.0Breanna thank you all for the great service you have given us the past few days. We got a new phone then had a human error. You girls helped and were very kind doing it. If you need a Verizon store this is the one.
- FCFrankie CaldwellDec 30, 20255.0Gurdeep great service outstanding
- DPDavid playlistsDec 26, 20255.0Gurdeep great service very patient
- TBTerry BimlerDec 14, 20255.0What a pleasure to meet Heather and have her assist us in a phone upgrade. We appreciate her professionalism, and kindness. What a treat!
- BSBNS StudiosDec 8, 20255.0Gurdeep was very helpful! He went above and beyond for my pick up order and made sure I had every option available to me. I was in a time crunch as well and he made sure I was done in a timely manner!
Frequently Asked Questions About Verizon
What products and services does Verizon at 12430 Warwick Blvd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for Verizon on Warwick Blvd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon provide in-store pickup for orders?
Yes, Verizon offers in-store pickup service.
Can I schedule an appointment online for Verizon services?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
Which wireless carriers and brands are available at Verizon on Warwick Blvd?
You can find Verizon network products, including Samsung, Apple, Google, Motorola, LG, and more at the store.
Does this Verizon location provide 5G service?
Yes, Verizon offers the latest devices with Verizon network coverage, including 5G service.
What types of accessories can I buy at Verizon on Warwick Blvd?
The store offers a wide range of accessories including phone cases, screen protectors, charging cables, car chargers, wireless chargers, Bluetooth headphones, and more.
Are there any food options near Verizon at 12430 Warwick Blvd?
Yes, customers can visit nearby dining places such as Asian Grill, Plaza Azteca, and 5 Star Pizza for meals before or after their visit.
Where can I find other tech or repair shops near Verizon on Warwick Blvd?
Nearby tech-related options include Discount Electronics Repair for electronics and computer repair services.
What are some nearby places for health and wellness around Verizon's location?
Customers interested in health and wellness can visit Health Haven, Glendale Pharmacy, and Riverside Primary Care Hidenwood close by.