Brand Certified
Verizon
4.8(2139 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
12430 Warwick Blvd, Newport News, VA
23606, United States
Certified by Verizon • Feb 22, 2026
(757) 595-7952
Certified by Verizon • Feb 22, 2026
http://www.wirelessnation.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Newport News, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 12430 Warwick Blvd.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
2,139 reviews
5 stars
1,964
4 stars
57
3 stars25
2 stars15
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, professionalism, and patience, particularly highlighting individuals like Gurdeep, Heather, and Jeff.
Knowledge and Expertise
Many reviews noted the staff's extensive product knowledge and ability to resolve technical issues effectively.
Wait Times
Several customers expressed frustration with long wait times and understaffing during busy periods, impacting their overall experience.
Overall Experience
Despite some complaints about wait times, the majority of reviews reflected a positive experience with staff assistance and service quality.
- KKKathy D KeeseeFeb 12, 20265.0I came in moments ago cause my phone wouldn't ring and I had the other person on phone waiting for me to answer. Anyway Ms Heather came to my rescue. Although it was a simple fix she was very accommodating and I appreciate that. Customer service is so much needed in a society that is not so kind. Thank u Ms Heather
- WBWilliam BlackwellFeb 5, 20264.0Customer service rep was very helpful.
- KNkate nugentJan 26, 20265.0We needed to switch five phones from T-Mobile to Verizon and had trouble with the two we had to activate for family members on the West Coast. Heather was able to resolve the issues with the activations and get both phones up and running with very little trouble. The customer service this location provides is top notch and I can recommend them easily.
- MJMichelle JordanJan 26, 20265.0Associate Heather was awesome with her customer service. She managed the customers with professionalism even when working by herself. She was able resolve an issue that I have been dealing with for 3 months. Thanks a bunch and keep up the great work!
- AAAbyssIIIVIIXJan 23, 20265.0Jake was awesome. great help and very informative
Frequently Asked Questions About Verizon
What products and services does Verizon at 12430 Warwick Blvd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for Verizon on Warwick Blvd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon provide in-store pickup for orders?
Yes, Verizon offers in-store pickup service.
Can I schedule an appointment online for Verizon services?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
Which wireless carriers and brands are available at Verizon on Warwick Blvd?
You can find Verizon network products, including Samsung, Apple, Google, Motorola, LG, and more at the store.
Does this Verizon location provide 5G service?
Yes, Verizon offers the latest devices with Verizon network coverage, including 5G service.
What types of accessories can I buy at Verizon on Warwick Blvd?
The store offers a wide range of accessories including phone cases, screen protectors, charging cables, car chargers, wireless chargers, Bluetooth headphones, and more.
Are there any food options near Verizon at 12430 Warwick Blvd?
Yes, customers can visit nearby dining places such as Asian Grill, Plaza Azteca, and 5 Star Pizza for meals before or after their visit.
Where can I find other tech or repair shops near Verizon on Warwick Blvd?
Nearby tech-related options include Discount Electronics Repair for electronics and computer repair services.
What are some nearby places for health and wellness around Verizon's location?
Customers interested in health and wellness can visit Health Haven, Glendale Pharmacy, and Riverside Primary Care Hidenwood close by.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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