Many customers praised the staff for their kindness and compassion towards pets and their owners, creating a welcoming environment.
Quality of Care
The veterinary care provided was frequently described as excellent, with many customers expressing satisfaction with the thoroughness and professionalism of the veterinarians.
Customer Service Issues
Some reviews highlighted issues with the office staff, including rudeness and lack of communication, which negatively impacted customer experiences.
Pricing Concerns
Several customers mentioned that while the care was good, the prices could be considered high, leading to mixed feelings about value.
TG
Tina Graves
Jan 1, 2026
5.0
This was my first visit and with a new puppy. Everyone was so nice and didn't seem rushed. Best vet visit i have taken a pet too in a long time. Glad I gave them a try.
IW
Iesha Ware
Nov 3, 2025
1.0
I was really looking forward to our first vet visit, but unfortunately, it was not the positive experience I hoped for. I brought in my new puppy, who came from a pet store, and instead of being supportive or understanding, the staff seemed judgmental about where he came from. The vet kept pointing out that he “lacked confidence” and that I needed to enroll him in puppy classes right away.
While I understand that socialization is important, the way it was presented felt more like criticism than advice. I left feeling discouraged rather than reassured or guided. For a first-time visit with a young puppy, I expected a warmer, more encouraging approach.
I want what’s best for my puppy, but I wish the staff had shown more empathy and offered constructive guidance instead of making me feel like I was doing something wrong from the start. So I will not be going back.
CA
Christine Adams
Oct 3, 2025
5.0
A little pricey, but worth it!
CC
Christine Cheatham
Sep 10, 2023
5.0
The ladies there was great I had a sick puppy in a couple days he was back to himself Thank God wonderful place keep up the work ladies yall did a wonderful job
Frequently Asked Questions About VCA Amherst Animal Hospital
What types of animals does VCA Amherst Animal Hospital treat?
VCA Amherst Animal Hospital provides care for dogs, cats, rabbits, pocket pets, reptiles, and small farm animals.
What are the operating hours of VCA Amherst Animal Hospital?
The hospital is open Monday to Thursday from 8:00 AM to 6:00 PM and is closed on Fridays, Saturdays, and Sundays.
What payment methods are accepted at VCA Amherst Animal Hospital?
The hospital accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What veterinary services does VCA Amherst Animal Hospital offer?
Services include advanced care, dental care, allergy treatment, chemotherapy, diagnostics, surgery, vaccination, pet grooming, boarding, and wellness exams among others.
Where is VCA Amherst Animal Hospital located?
It is located at 3327 South Amherst Highway, Monroe, VA 24574, USA.
Is there a special offer for new clients at VCA Amherst Animal Hospital?
Yes, new clients can click for a Free First Exam coupon via their website.
What are some nearby places of interest around VCA Amherst Animal Hospital?
Nearby places include Monroe United Methodist Church, Madison Heights Flea Market, and Thrifty Paws thrift store.
How can nearby places like Monroe United Methodist Church help when visiting VCA Amherst Animal Hospital?
Visitors can use Monroe United Methodist Church as a local landmark for directions or visit it before or after appointments for a community experience.
Are there any local shopping options near VCA Amherst Animal Hospital?
Yes, Madison Heights Flea Market and Thrifty Paws thrift store are close by and could be visited during a trip to the animal hospital.
Can I combine my visit to VCA Amherst Animal Hospital with fitness activities nearby?
Yes, Mi Fitness gym is nearby, allowing you to schedule a workout before or after your visit.