Staff Care
Many customers praised the staff for their kindness, compassion, and dedication to caring for pets.
Mixed Experiences
While some customers had positive experiences, others reported feeling judged or receiving poor service, particularly from office staff.
Pricing Concerns
Several reviews mentioned that the services were perceived as pricey, with some customers feeling pressured by costs.
Communication Issues
There were complaints about poor communication from the office staff, including missed appointments and lack of follow-up.
Overall Satisfaction
Despite some negative feedback, many customers expressed overall satisfaction with the veterinary care provided.