Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Mineral, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 11018 Kentucky Springs Rd.
Location
Hours
Reviews
4.7
227 reviews
5 stars
203
4 stars
5
3 stars2
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, often highlighting specific employees like Sean, Jami, and Lianna.
Knowledgeable Staff
Customers frequently noted the staff's expertise in resolving issues and providing information about devices and plans.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing satisfaction with the service received during their visits.
Problem Resolution
While many customers had their issues resolved quickly, some reported difficulties with account management and billing.
Mixed Reviews
A few customers shared negative experiences, particularly regarding customer service and management interactions, indicating inconsistency in service quality.
- SFStephanie FallowsOct 16, 20255.0The staff here is amazing! Even though there are closer Verizon stores to me I would take the time to go here first! The staff is extremely helpful they know their stuff. When I had a problem with a discrepancy on my bill the girl there looked it up instantly seeing it was wrong. Making multiple calls to various people until she was able to get it taken care of. She never lost patience and didn’t give up until it was handled. You are more than a number here and it shows!
- BDBryan DotsonSep 27, 20255.0Sean and Matt have been wonderful. They helped me out with my devices and plans expertly and professionally. While working they were also kind and engaging with my kids.
- SDShane DittmanSep 10, 20255.0Sean and Mathew were fantastic. They went thru my bill with me and saved me almost $100/month! Got the phone and watch I wanted as soon as they were released for sale. Great guys! MUCH MUCH better than the Louisa store or even most Corporate stores.
- MNMandy Newell-ReynoldsSep 10, 20255.0So, I have been with Verizon since 1990 in CA. On 090825 I was in serious need of Verizons help and went to the local Mineral store. Due to an outage at North Anna & the New Amazon Data Center the towers are totally over whelmed & the signal is terrible. So Matt, Kim & Sean the Manager all did an amazing job to help me get sorted with a Jetpack wifi booster. Thanks for being such a helpful team.
- PDPat DayAug 28, 20255.0Nice people, know what they are doing. What more could you ask for from a service provider.
Frequently Asked Questions About Verizon
What types of products can I find at Verizon Wireless Zone in Mineral?
You can find the latest smartphones, tablets, Verizon home internet devices, tech accessories, connected devices, and more at Verizon Wireless Zone in Mineral.
What brands are available at the Verizon Wireless Zone in Mineral?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
What services does Verizon Wireless Zone in Mineral offer?
Services include bill payments, business accounts, new lines, upgrades, device activation, financing, wet phone recovery, Verizon Protect, in-store pickup, and no contract plans.
What are the store hours for Verizon Wireless Zone in Mineral?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.
Where is Verizon Wireless Zone located in Mineral, VA?
It is located at 11018 Kentucky Springs Rd, Mineral, VA 23117.
Can I pick up my online orders in-store at Verizon Wireless Zone?
Yes, the store offers in-store pickup for online orders.
How can I schedule an appointment or service at Verizon Wireless Zone in Mineral?
You can schedule appointments online at https://wirelesszone.com/appointments/.
What nearby places can I visit after shopping at Verizon Wireless Zone in Mineral?
Nearby you can visit Lake Anna Boat Rental for boating activities or enjoy a meal at Subway or Big Cheese Pizza.
Are there convenient food options close to Verizon Wireless Zone in Mineral?
Yes, Subway sandwich shop and Big Cheese Pizza Italian restaurant are nearby for quick meals before or after your visit.
What other services or shops are located near Verizon Wireless Zone in Mineral?
Near Verizon Wireless Zone, you can find Verizon mobile phone store, Virginia ABC liquor store, Food Lion grocery store, and Louisa County Bark Park for outdoor activities with pets.