Business Details
13904 Hull St Rd, Midlothian, VA
23112, United States
Certified by Verizon • Feb 22, 2026
(804) 639-7012
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/virginia/midlothian/hull-street-road-302471
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Midlothian for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
561 reviews
5 stars
281
4 stars
69
3 stars
41
2 stars
46
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness while others were criticized for being rude and unhelpful.
Wait Times
Long wait times were frequently mentioned, with many customers reporting waits of over an hour before receiving assistance.
Sales Practices
Concerns about aggressive sales tactics and upselling were noted, with some customers feeling pressured to purchase unnecessary items.
Staffing Issues
Several reviews highlighted a lack of staff during busy times, leading to poor service and customer frustration.
Positive Experiences
Despite the negative feedback, there were several positive experiences reported, particularly with specific employees who provided excellent service.
- ACAshley ClarkeJan 10, 20261.0This place is such a joke. Every single time you go in for any reason at all, you wait AT LEAST an hour before anyone ever offers to help. Name me literally any other place where this is acceptable?
- TMTony MerluccioJan 5, 20262.0Machine to pay bills does not work most of the time
- CHCarmen HDec 13, 20251.0Do not come to this store! Run don’t walk to another cell phone provider! Came to replace an old phone and receive a newer version. One month later noticed inflated bill. Verizon Specialist Elijah in store added another line without our consent and new device payment is not what was agreed upon. Everything was scribbled on a form by him. Called Verizon and no record of what Elijah promised. Still cleaning up mess! Crooks!
- WSWilliam SmithDec 5, 20251.0Overpriced, slow home WiFi and cellular, poor customer service, overall negative experience
- AQAaron QuenanDec 4, 20253.0Got there early. 2nd person.. still had to wait 30 minutes. Slow service. Manager just walks around and signs people up. Need people on the floor. People after had to wait hours.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: