Verizon

4.8
395 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Mechanicsville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 9225 Atlee Rd.

Location

Verizon
9225 Atlee Rd, Mechanicsville, VA
23116, United States

Hours

Reviews

4.8
393 reviews
5 stars
363
4 stars
6
3 stars
6
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and patient, with many customers highlighting specific employees like Isaac, Michael, and Tooba for their exceptional service.

Knowledgeable Staff

Customers appreciated the staff's product knowledge and ability to explain features clearly, making the purchasing process easier.

Positive Experiences

Many reviews reflected positive experiences, with customers expressing satisfaction with their service and willingness to return.

Long Wait Times

Some customers reported long wait times and issues with service speed, indicating a need for improved efficiency during busy periods.

Mixed Reviews on Promotions

While some customers found great deals, others reported feeling misled about promotions and pricing, suggesting a need for clearer communication.
  • JL
    Josh Lange
    Nov 17, 2025
    5.0
    The gentleman who helped me was very patient with my non-cooperative phone. He ensured a smooth transition to my new phone as well as answered any questions I had for him. Overall a good experience.
  • BM
    Brenda Mitchell
    Nov 14, 2025
    5.0
    I will not go to another Verizon store except this one because they have the most helpful ppl working there and I have been a long time customer of Verizon. Thanks Aziz and Jigar!!!
  • LT
    Laura Taylor
    Nov 11, 2025
    5.0
    Excellent experience getting new phone. Very knowledgeable and super friendly. Great customer service .
  • MS
    MaryCamryn Simes
    Nov 4, 2025
    5.0
    Aziz was extremely helpful and made the process of getting a new phone completely seamless. I cannot recommend him and his store enough.
  • ET
    Emily Thomas
    Nov 1, 2025
    5.0
    Aziz helped us upgrade 2 new phones and worked to get us the best deals possible! The process was long, but he was very capable and got every thing set up perfectly!

Frequently Asked Questions About Verizon

What products and services does Wireless Zone, Verizon Authorized Retailer in Mechanicsville offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, providing Verizon network coverage including 5G service for consumers and businesses.

What are the store hours for Verizon at 9225 Atlee Rd, Mechanicsville?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.