Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Mechanicsville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 9225 Atlee Rd.
Location
Hours
Reviews
4.8
404 reviews
5 stars
374
4 stars6
3 stars6
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Efficiency
Many reviews highlighted the quick and seamless process of upgrading or purchasing new phones, with staff making the experience easy.
Expertise
Several customers noted the staff's thorough understanding of products and services, providing clear explanations and solutions.
Positive Experiences
Overall, the majority of reviews reflected a high level of satisfaction with the service received, leading to strong recommendations for the store.
- HMHomi Modi4 days ago5.0Chris worked with us. We also had Issac help and bush. Unbelievably knowledgeable, extremely courteous, very professional. I highly recommend this group.
- DRDalton RuchJan 3, 20265.0Aziz was great to work with and made the transfer service very easy and fast
- MDMary DinglerDec 29, 20255.0Good customer service. Zain provided facts and information to make an informed decision. Left with phones in hands.
- JHJack HuestonDec 19, 20255.0We came in to see about an upgrade to our phones. Hogarth covered all the information with us and got us set up with new phones. He did a lot of explaining to us and helped us understand all we needed to know. This was the best experience we have ever had at a Verizon Store!
- RHRosemary HillDec 15, 20255.0Mohammed provided excellent service at Verizon. He was very knowledgeable, patient, and took the time to explain everything thoroughly. He made the entire experience smooth and stress-free. Highly recommend asking for Mohammed if you need help! We got the iPhone 17 pro max -watch and iPad
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Mechanicsville offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, providing Verizon network coverage including 5G service for consumers and businesses.
What are the store hours for Verizon at 9225 Atlee Rd, Mechanicsville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Wireless Zone offer in-store or curbside pickup for orders?
Yes, Wireless Zone provides both in-store and curbside pickup options for customer convenience.
How can I schedule an appointment or service at Wireless Zone, Verizon Authorized Retailer?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/.
Which wireless brands are available at Verizon in Mechanicsville?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and many others.
What customer service specialties does Wireless Zone in Mechanicsville pride itself on?
Wireless Zone specializes in excellent customer service, Verizon Wireless products, and wet phone recovery services.
What is the contact information for Verizon Wireless Zone in Mechanicsville?
You can reach them by phone at +1 804-789-1463 or email at WZ736@wireless-zone.com.
Are there nearby coffee shops where customers can relax before or after visiting Wireless Zone?
Yes, Dunkin' coffee shop is nearby where customers can enjoy coffee or donuts before or after their visit.
What grocery stores are close to Verizon at 9225 Atlee Rd for convenient shopping?
Kroger Marketplace is a nearby supermarket and grocery store, ideal for customers to visit alongside Wireless Zone.
Are there other telecommunications or mobile phone stores near the Verizon Wireless Zone?
Yes, Wireless Zone, Verizon Authorized Retailer itself and Verizon electronics store are close by, offering additional options for wireless devices and services.