Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Mechanicsville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 9225 Atlee Rd.
Location
Hours
Reviews
4.8
393 reviews
5 stars
363
4 stars
6
3 stars
6
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and patient, with many customers highlighting specific employees like Isaac, Michael, and Tooba for their exceptional service.
Knowledgeable Staff
Customers appreciated the staff's product knowledge and ability to explain features clearly, making the purchasing process easier.
Positive Experiences
Many reviews reflected positive experiences, with customers expressing satisfaction with their service and willingness to return.
Long Wait Times
Some customers reported long wait times and issues with service speed, indicating a need for improved efficiency during busy periods.
Mixed Reviews on Promotions
While some customers found great deals, others reported feeling misled about promotions and pricing, suggesting a need for clearer communication.
- JLJosh LangeNov 17, 20255.0The gentleman who helped me was very patient with my non-cooperative phone. He ensured a smooth transition to my new phone as well as answered any questions I had for him. Overall a good experience.
- BMBrenda MitchellNov 14, 20255.0I will not go to another Verizon store except this one because they have the most helpful ppl working there and I have been a long time customer of Verizon. Thanks Aziz and Jigar!!!
- LTLaura TaylorNov 11, 20255.0Excellent experience getting new phone. Very knowledgeable and super friendly. Great customer service .
- MSMaryCamryn SimesNov 4, 20255.0Aziz was extremely helpful and made the process of getting a new phone completely seamless. I cannot recommend him and his store enough.
- ETEmily ThomasNov 1, 20255.0Aziz helped us upgrade 2 new phones and worked to get us the best deals possible! The process was long, but he was very capable and got every thing set up perfectly!
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Mechanicsville offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, providing Verizon network coverage including 5G service for consumers and businesses.
What are the store hours for Verizon at 9225 Atlee Rd, Mechanicsville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Wireless Zone offer in-store or curbside pickup for orders?
Yes, Wireless Zone provides both in-store and curbside pickup options for customer convenience.
How can I schedule an appointment or service at Wireless Zone, Verizon Authorized Retailer?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/.
Which wireless brands are available at Verizon in Mechanicsville?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and many others.
What customer service specialties does Wireless Zone in Mechanicsville pride itself on?
Wireless Zone specializes in excellent customer service, Verizon Wireless products, and wet phone recovery services.
What is the contact information for Verizon Wireless Zone in Mechanicsville?
You can reach them by phone at +1 804-789-1463 or email at WZ736@wireless-zone.com.
Are there nearby coffee shops where customers can relax before or after visiting Wireless Zone?
Yes, Dunkin' coffee shop is nearby where customers can enjoy coffee or donuts before or after their visit.
What grocery stores are close to Verizon at 9225 Atlee Rd for convenient shopping?
Kroger Marketplace is a nearby supermarket and grocery store, ideal for customers to visit alongside Wireless Zone.
Are there other telecommunications or mobile phone stores near the Verizon Wireless Zone?
Yes, Wireless Zone, Verizon Authorized Retailer itself and Verizon electronics store are close by, offering additional options for wireless devices and services.