Business Details
10042 Market Cir, Manassas, VA
20110, United States
Certified by Verizon • Feb 22, 2026
(571) 719-2863
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Manassas, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
462 reviews
5 stars
378
4 stars
15
3 stars
7
2 stars3
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kapil, Nick, and Shay for their exceptional service.
Staff Knowledge
Customers frequently noted the staff's knowledge and professionalism, with several reviews mentioning how staff members provided clear explanations and assistance.
Management Issues
Several reviews indicated a lack of effective management, with complaints about unresponsive management and unresolved issues, leading to customer frustration.
Order Fulfillment
Numerous customers reported problems with order fulfillment, including delays and miscommunication regarding in-store pickups and inventory.
Store Experience
While some customers had positive experiences, others reported long wait times and inadequate staffing, leading to dissatisfaction with the overall store experience.
- JDJennifer DeneaultJan 19, 20265.0The gentleman that helped me today was extremely friendly and patient. He went above and beyond my expectations.
- MCMeg CareyDec 28, 20255.0Excellent customer service. Very knowledgeable staff and willing to go the extra mile to help
- RSRonald Cooper SrDec 26, 20255.0After a total runaround by Verizon Chat for 2 Days to activate my wife’s new iPhone 17 Reg, I contacted Kamil, who gave me his mobile when I purchased the phone there on Dec 23. He immediately responded and said come back to Victra Manassas Friday morning, 26 and he would make it right!! Well he did and my wife is happy and connected again!! 🎉🙌🏽🎄🙏🏽
- WGWill GarciaDec 23, 20251.0I just want to share how rude was the guy on the counter, I was trying to upgrade my phones, get an Apple Watch, so we were in the middle of the conversation for that when another customer came in and he completely ignored me, he cut me off while I was talking and he started a conversation with that guy. So I felt so offended and I told him that was so rude of him, I told him immediately that was not making any business there.
- AJArmand JDec 10, 20251.0Placed an order for pick up and was told it would be ready within 3-4 hours, and that I'd be notified when it was ready. It has been days and I've tried following up numerous times. It is impossible to get anybody on the phone, it seems like they forward all calls to Verizon's corporate customer service, how helpful... I just want the order that was supposed to be ready on 12/7.
Frequently Asked Questions About Verizon
What products does Victra, the Verizon Authorized Retailer in Manassas, VA, offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Victra in Manassas?
Victra is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for orders?
Yes, Victra provides in-store pickup services.
How can I contact Victra in Manassas?
You can reach Victra by phone at +1 571-719-2863 or via email at Info@victra.com.
Which brands are available at Victra?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more.
What services does Victra offer at their Manassas location?
Victra offers services such as new lines, upgrades, new devices, accessories, and Fios Home Internet.
Which nearby places can I visit before or after shopping at Victra?
Nearby you can find Hastings Marketplace for shopping, Smoothie King for drinks, and Primo Pizza for a meal.
Are there convenient financial services near Victra in Manassas?
Yes, Bank of America and a Bank of America ATM are nearby for your banking needs.
What dining options are available close to Victra?
Nearby dining includes Buffalo Wild Wings for American cuisine, Krispy Kreme for donuts, and Starbucks for coffee.
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Certified February 22, 2026Yext Knowledge Graph
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