Best Buy Outlet

4.0
2040 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Location

Best Buy Outlet
7665 Sudley Rd, Manassas, VA
20109, United States

Hours

Reviews

4.0
2,040 reviews
5 stars
1,084
4 stars
449
3 stars
211
2 stars
91
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for rudeness and lack of professionalism.

Product Quality

Many customers reported issues with the quality of appliances, including damaged or malfunctioning items, leading to dissatisfaction with purchases.

Pricing

Customers noted that while some prices are competitive, others felt that discounts were minimal and not worth the condition of the items.

Store Experience

The shopping experience varies; some customers appreciated the selection and helpful staff, while others found the store disorganized and lacking in inventory.

Delivery Issues

Several reviews highlighted problems with delivery, including damaged items upon arrival and delays in service.
  • LG
    Luella Greene
    3 days ago
    1.0
    I bought a refrigerator a year ago and the purchase and install went well so I returned to buy a washer dryer and dishwasher last week. In store, the reps were nice, but they have limited knowledge on the product, which is understandable. I purchased the appliances and told them I would like them delivered and installed with the old once’s removed. The salesman confirmed. He first mentioned that I would need hoses to connect the washer which I already had to I opened out of that kit and said I would like the delivery and removal of the old ones. For the dishwasher they wanted me to purchase another kit for install, which I said fine. Evidently there is a separate line item for removal that wasn’t included on my ticket. They called the morning of, which they informed me that it would cost more and they could send me a link, as to which I wanted to speak to the store first since I mentioned this at time of sale. I called and while waiting was disconnected. They showed up, I asked to speak to their supervisor and they said he would call, passed me a card with the phone number, droppers off the merchandise in my garage (not in the laundry) and left. They didn’t call me so I called them, one guy says he will give me to a supervisor, another guy picks up and says I don’t need a supervisor and basically dismisses my issue. There are some other items that I was considering, but after this, I won’t be going back.
  • SS
    Saadkabir Supto
    Nov 6, 2025
    5.0
    Cool discounts
  • AK
    Arlene B. Kelly
    Nov 1, 2025
    5.0
    Interesting store. Got a good deal too.
  • FS
    Feyza sonuç
    Oct 7, 2025
    4.0
    Media markt gibi. Outlet inde fiyatlar baya uygun
  • EM
    Ewnet Media
    Sep 25, 2025
    2.0
    I took a picture when I purchased the refrigerator . When delivered highly damaged handle replaced on it .. I am not sure if it was damaged on delivery .. very poor service After and before

Frequently Asked Questions About Best Buy Outlet

What products can I shop for at Best Buy Outlet in Manassas?

You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Outlet in Manassas.

What are the opening hours of Best Buy Outlet on Saturdays?

Best Buy Outlet is open from 10:00 AM to 6:00 PM on Saturdays.