Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Madison Heights, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
197 reviews
5 stars
169
4 stars
12
3 stars
5
2 stars
5
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Jermaine and Austin as standout employees.
Expertise
Many reviews highlighted the staff's technical knowledge and ability to explain details clearly, making the purchasing process smooth for customers.
Store Environment
The store was noted for being clean, organized, and having a welcoming atmosphere, contributing to a positive shopping experience.
Problem Resolution
Several customers appreciated the staff's patience and willingness to help resolve issues, often going above and beyond to ensure satisfaction.
Overall Experience
The majority of reviews reflected a high level of satisfaction with the service received, with many customers expressing a desire to return.
- BKBailey KingNov 16, 20255.0The staff was extremely helpful and knowledgeable. They set me up with exactly what I needed - highly recommend!
- JOJackie O'NeillOct 20, 20255.0Salesperson very helpful
- KPKelly PavlicekSep 10, 20255.0Amazing service!! Thank you
- AOAustin OrangeAug 19, 20255.0Jermaine is the best!
- JHJamie HertzogJul 2, 20255.0The entire team has been so helpful. Highly recommend this store.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Madison Heights offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and others.
What are the operating hours of the Verizon store in Madison Heights?
The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Madison Heights offer in-store pickup for online orders?
Yes, the store offers in-store pickup services for customers.
What payment options are accepted at Verizon in Madison Heights?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers at the store.
Does Verizon in Madison Heights recycle electronics?
Yes, the store offers electronics recycling services.
What languages are spoken by the staff at the Verizon Madison Heights location?
The staff speaks English and Spanish to assist customers.
How can I schedule an appointment or access Verizon services online?
You can use the My Verizon app available on the App Store or visit the quick link URL provided for scheduling and managing your account.
Are there any nearby places to visit before or after shopping at Verizon in Madison Heights?
Yes, nearby places include Little Caesars for pizza, Madison Heights Library for books and events, and Cloud 9 Vapor for tobacco and e-cigarette products, offering convenient options for dining, leisure, and shopping around your visit.
Where can I find other mobile phone and electronics stores near the Verizon Madison Heights location?
Nearby mobile phone and electronics stores include Victra — Verizon Authorized Retailer, Verizon Authorized Retailer – GoWireless, and RadioShack, providing multiple options for wireless devices and accessories.
Which nearby services can help with automotive needs near Verizon Madison Heights?
Nearby automotive services include AutoZone for parts and repairs, Tidal Wave Auto Spa for car washing and detailing, and several gas stations like BP, Kangaroo Express, Mobil, and Murphy USA for fueling and convenience.