Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lynchburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
379 reviews
5 stars
180
4 stars
49
3 stars
27
2 stars
28
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported rude or unhelpful staff.
Long Wait Times
Numerous reviews mention long wait times for service, with some customers waiting over an hour or more without assistance.
Knowledge and Assistance
Several customers noted that employees often lacked knowledge about products and services, leading to frustration and unresolved issues.
Store Management
There are complaints about poor management and employee behavior, with some customers feeling disrespected or ignored during their visits.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided excellent service.
- OTOlivia Tryon3 days ago1.0I went to this location to try to add a new line for my husband. The “sales person” was not helpful at all. What he was saying did not align with what was on the app. When I would bring something up, the guy would say “oh… you’re actually right.” This happened multiple times. He was not trying to sell me anything and was extremely unhelpful. If you need something, I would not go to this location.
- RFRob FitzgeraldDec 31, 20255.0Leah did a great job!
- LMLindsay MaloneNov 28, 20255.0Latrice, the manager, was extremely helpful! She answered all of our questions and helped us to find the device that was best for us!
- LSLinda ScovilleOct 28, 20251.0The store is locked, customers are lined up trying to get in and calling the number doesn't get through to a representative who can answer any questions. All I want to do is pay my bill at the kiosk. Poor communications for a "communications company!"
- PMPat MullettOct 24, 20251.0Had a 2 pm appointment. After 20 minutes they decided to check me in. 3 clerks and 3 customers. One already left due to waiting . NO excuse and will now have to start all over to cancel my deceased mom's phone. Maybe the president nad ceo should have to wait like regular customers.
Frequently Asked Questions About Verizon
What are the Verizon Lynchburg store's hours of operation?
The Verizon store in Lynchburg is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which mobile phone brands does the Verizon store in Lynchburg offer?
The Verizon Lynchburg store offers mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon Lynchburg store?
Services at the Verizon Lynchburg store include mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Can I order online and pick up my purchase at the Verizon Lynchburg store?
Yes, you can buy online and choose in-store pickup at the Verizon Lynchburg store for your convenience.
Does the Verizon Lynchburg store offer same-day delivery or express lockers?
Yes, the store offers same-day delivery options in select areas and express lockers for online order pickups.
How can I schedule an appointment at the Verizon Lynchburg store?
You can schedule an in-store appointment through the My Verizon app or by visiting their website.
What payment options are accepted at the Verizon Lynchburg store?
The Verizon Lynchburg store accepts payments via check, debit card, and mobile NFC payments. They do not require cash only payments.
Is there free Wi-Fi available at the Verizon Lynchburg store?
Yes, free Wi-Fi is available at the Verizon Lynchburg store for customers.
What restaurants are located near the Verizon Lynchburg store for dining options?
Nearby dining options include Moe's Southwest Grill, Noodles & Company, Jersey Mike's Subs, Panera Bread, Mission BBQ, and Crumbl - Lynchburg for desserts.
Are there coffee shops near the Verizon Lynchburg store where customers can relax?
Yes, customers can visit nearby coffee shops like Starbucks and Panera Bread near the Verizon Lynchburg store.
Where can customers find additional mobile phone service providers near the Verizon Lynchburg store?
Nearby mobile phone service providers include the Sprint Store and UScellular stores, which offer mobile phones and related services.