Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lynchburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
254 reviews
5 stars
212
4 stars
20
3 stars
4
2 stars
5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, patient, and helpful, particularly highlighting representatives like Sunshine, Elliot, and Francis.
Staffing Issues
Several reviews mentioned understaffing during busy times, leading to long wait times and inadequate service.
Product Knowledge
Customers appreciated the staff's ability to explain options and provide tailored recommendations based on individual needs.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific staff members, citing rudeness and lack of assistance.
Store Environment
The store was described as clean, but some customers noted it was often crowded, which contributed to longer wait times.
- KSKuro StrobeNov 8, 20255.0Visited this location to add my parents phone plans on to mine. We were helped by an lady named Annie. She was kind, knowledgable and had a wonderful sense of humor! I definately recommend coming to this location for help rather than the Wards location.
- RARobert AckleyOct 2, 20255.0Visiting from out of town and had a phone issue. Annie was knowledgeable and patient diagnosing and resolving my issue. She needs to be your customer service trainer
- SCSandra Torian CorreiaSep 15, 20255.0Awesome...awesome...awesome...
- CHChris HughesAug 23, 20255.0Annie was magnificent
- CKChristian KieferJul 19, 20255.0Hands down the best Verizon experience, I have ever had. Elliot was an amazing resource in explaining what options would best fit us. He had a fun sense of humor and just made it an enjoyable evening. I really want to emphasize what a phenomenal salesman he is. He listens to his customers, and really curates to your needs as the consumer and does not just push dollars and subscriptions. Thank you Elliot! P.S. Old Forest > Wards
Frequently Asked Questions About Verizon
What products does Victra, the Verizon Authorized Retailer in Lynchburg offer?
Victra offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and device protection options.
What are the store hours for the Victra Verizon Authorized Retailer in Lynchburg, VA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at the Victra Verizon store in Lynchburg?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon Authorized Retailer offer in-store pickup for orders?
Yes, the store provides in-store pickup services for customer orders.
What brands of devices and accessories can I find at Victra in Lynchburg?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
How can I contact the Victra Verizon store in Lynchburg?
You can call them at +1 434-439-3462 or email at Info@victra.com for inquiries.
What languages are spoken at the Victra Verizon Authorized Retailer in Lynchburg?
The staff speaks English and Spanish to assist customers.
Are there any nearby food options I can visit before or after shopping at Victra?
Yes, nearby places include Kyoto Japanese Express for sushi and Japanese cuisine, Domino's Pizza for pizza delivery and dine-in, Subway sandwich shop, and Jerry's Bagels for breakfast and brunch.
What other retail stores are close to the Victra Verizon store that I might visit?
Nearby retail options include GameStop for video games and electronics, Goodwill Store and Donation Center for thrift shopping, Love Beauty Supply for hair products, and World Nail Spa for beauty services.
Is public transit or other convenient locations near Victra in Lynchburg to help customers find the store?
While specific transit stations aren’t listed, nearby landmarks such as Brookside Apartments and financial services like Mariner Finance and Woodforest National Bank can help orient customers to the area.