Business Details
21039 Timberlake Rd, Lynchburg, VA
24502, United States
Certified by Verizon • Feb 22, 2026
(434) 439-3461
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lynchburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
311 reviews
5 stars
257
4 stars
14
3 stars
9
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ethan, Sherry, and Josh.
Long Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over the duration of their visits.
Billing Issues
Multiple customers reported dissatisfaction with billing practices, feeling misled about costs and experiencing difficulties in resolving billing problems.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about unprofessional behavior and inefficiencies from some staff members.
- DWDianne WrightFeb 19, 20265.0Outstanding experience today upgrading phone with Nicole!!!!
- LGLynn GossJan 24, 20265.0Wonderful experience with Francis at the Verizon store on Timberlake Rd!! He made set-up & turn-in so easy. He was very patient & talked to my 13 yo grandson like a friend. I am very happy & will return!!
- AGAllyson GilmourJan 20, 20265.0Shonda was very nice and helpful, she stayed after her normally scheduled shift to help me! Got me set up and done quick!
- LSLanden SwainDec 30, 20251.0We were told “oh I’m about to save you guys a ton of money” by switching us onto a new plan… $50 onto our monthly bill later, we’re losing money. Also really didn’t emphasize that the “free Apple Watch” would mean adding a line which would increase our bill. Feel like we were fed a line. Also, took a long time.
- RFRita FoustNov 28, 20255.0Fast
Frequently Asked Questions About Verizon
What products and services does Verizon at 21039 Timberlake Rd offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Lynchburg, VA?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store offer in-store pickup?
Yes, the Verizon store offers in-store pickup services for customers.
What payment options are accepted at Verizon on Timberlake Rd?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon on Timberlake Rd a Verizon Authorized Retailer?
Yes, this Verizon store is an authorized retailer dedicated to providing the best experience and offering Verizon products and services.
What brands are available at the Verizon Lynchburg location?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and several accessory brands like PureGear and Tech21.
Can I find public amenities like libraries near the Verizon store on Timberlake Rd?
Yes, the Timbrook Library is located nearby, offering public resources and a great place to visit before or after your store visit.
Are there any restaurants close to the Verizon store where I can dine?
Nearby restaurants include Yamazato Japanese Restaurant, McDonald's, Chick-fil-A, Starbucks, and El Cabrito's Mexican Restaurant, providing various dining options.
What financial services are near the Verizon store for convenient access?
Nearby financial services include Coinme for currency exchange and ATMs, as well as Western Union for money transfer services.
Does the Verizon store support device recycling programs?
Yes, Verizon offers electronics recycling services to help customers dispose of old devices responsibly.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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