Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lynchburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
303 reviews
5 stars
251
4 stars
13
3 stars
9
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees who provided excellent service.
Long Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over the duration of their visits.
Billing Issues
A number of customers reported problems with billing and account management, including unexpected charges and difficulties in resolving issues.
Mixed Experiences
While many customers had positive experiences, others reported significant frustrations, particularly with the efficiency and professionalism of staff.
- LSLanden SwainDec 30, 20251.0We were told “oh I’m about to save you guys a ton of money” by switching us onto a new plan… $50 onto our monthly bill later, we’re losing money. Also really didn’t emphasize that the “free Apple Watch” would mean adding a line which would increase our bill. Feel like we were fed a line. Also, took a long time.
- RFRita FoustNov 28, 20255.0Fast
- LMlanny marrowNov 22, 20255.0Very well excellent
- AAAnne ArchambeaultNov 13, 20255.0Francis took lots of time with me to explain why this phone would best meets my needs
- KFKylen Austin -ForrestSep 22, 20255.0dennis was the miracle worker
Frequently Asked Questions About Verizon
What products and services does Verizon at 21039 Timberlake Rd offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Lynchburg, VA?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store offer in-store pickup?
Yes, the Verizon store offers in-store pickup services for customers.
What payment options are accepted at Verizon on Timberlake Rd?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon on Timberlake Rd a Verizon Authorized Retailer?
Yes, this Verizon store is an authorized retailer dedicated to providing the best experience and offering Verizon products and services.
What brands are available at the Verizon Lynchburg location?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and several accessory brands like PureGear and Tech21.
Can I find public amenities like libraries near the Verizon store on Timberlake Rd?
Yes, the Timbrook Library is located nearby, offering public resources and a great place to visit before or after your store visit.
Are there any restaurants close to the Verizon store where I can dine?
Nearby restaurants include Yamazato Japanese Restaurant, McDonald's, Chick-fil-A, Starbucks, and El Cabrito's Mexican Restaurant, providing various dining options.
What financial services are near the Verizon store for convenient access?
Nearby financial services include Coinme for currency exchange and ATMs, as well as Western Union for money transfer services.
Does the Verizon store support device recycling programs?
Yes, Verizon offers electronics recycling services to help customers dispose of old devices responsibly.