Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lynchburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
297 reviews
5 stars
247
4 stars
12
3 stars
9
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Ethan, Sherry, and Josh.
Frustration with Billing
Several reviews highlighted issues with billing and account management, particularly regarding business accounts and unexpected charges.
Long Wait Times
Customers frequently reported long wait times in the store, leading to frustration and dissatisfaction.
Mixed Experiences
While many had positive interactions, some customers experienced unprofessional behavior and poor service, leading to a lack of trust in the store.
Product Knowledge
Some staff were noted for their expertise and ability to assist with technical issues, while others were criticized for lacking knowledge.
- LMlanny marrow2 days ago5.0Very well excellent
- AAAnne ArchambeaultNov 13, 20255.0Francis took lots of time with me to explain why this phone would best meets my needs
- KFKylen Austin -ForrestSep 22, 20255.0dennis was the miracle worker
- DWDave WannAug 7, 20255.0Very good
- WPWanda ParisJun 19, 20255.0Very nice & polite represenative.so smart& explained everthing.
Frequently Asked Questions About Verizon
What products and services does Verizon at 21039 Timberlake Rd offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Lynchburg, VA?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store offer in-store pickup?
Yes, the Verizon store offers in-store pickup services for customers.
What payment options are accepted at Verizon on Timberlake Rd?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon on Timberlake Rd a Verizon Authorized Retailer?
Yes, this Verizon store is an authorized retailer dedicated to providing the best experience and offering Verizon products and services.
What brands are available at the Verizon Lynchburg location?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and several accessory brands like PureGear and Tech21.
Can I find public amenities like libraries near the Verizon store on Timberlake Rd?
Yes, the Timbrook Library is located nearby, offering public resources and a great place to visit before or after your store visit.
Are there any restaurants close to the Verizon store where I can dine?
Nearby restaurants include Yamazato Japanese Restaurant, McDonald's, Chick-fil-A, Starbucks, and El Cabrito's Mexican Restaurant, providing various dining options.
What financial services are near the Verizon store for convenient access?
Nearby financial services include Coinme for currency exchange and ATMs, as well as Western Union for money transfer services.
Does the Verizon store support device recycling programs?
Yes, Verizon offers electronics recycling services to help customers dispose of old devices responsibly.