Verizon

4.5
301 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lynchburg, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
21039 Timberlake Rd, Lynchburg, VA
24502, United States

Hours

Reviews

4.5
297 reviews
5 stars
247
4 stars
12
3 stars
9
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Ethan, Sherry, and Josh.

Frustration with Billing

Several reviews highlighted issues with billing and account management, particularly regarding business accounts and unexpected charges.

Long Wait Times

Customers frequently reported long wait times in the store, leading to frustration and dissatisfaction.

Mixed Experiences

While many had positive interactions, some customers experienced unprofessional behavior and poor service, leading to a lack of trust in the store.

Product Knowledge

Some staff were noted for their expertise and ability to assist with technical issues, while others were criticized for lacking knowledge.
  • LM
    lanny marrow
    2 days ago
    5.0
    Very well excellent
  • AA
    Anne Archambeault
    Nov 13, 2025
    5.0
    Francis took lots of time with me to explain why this phone would best meets my needs
  • KF
    Kylen Austin -Forrest
    Sep 22, 2025
    5.0
    dennis was the miracle worker
  • DW
    Dave Wann
    Aug 7, 2025
    5.0
    Very good
  • WP
    Wanda Paris
    Jun 19, 2025
    5.0
    Very nice & polite represenative.so smart& explained everthing.

Frequently Asked Questions About Verizon

What products and services does Verizon at 21039 Timberlake Rd offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.

What are the store hours for Verizon in Lynchburg, VA?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.