Cricket Wireless Authorized Retailer

Reviews

• IP

  Ishtar Poke

  Sep 5, 2023
  4.0
  Phone service is trash
• WS

  Wolf Smith

  Jul 24, 2021
  5.0
  Good customer service
• IH

  Irene Harvey

  Aug 24, 2019
  5.0
  My Phone Carrier so far
• JS

  Jeffrey Scott

  Dec 28, 2016
  1.0
  The clerks did not have basic knowledge of cellphones and where not at all very helpful. I went in for one thing and they wouldn't even sell me it. I asked the lady if she set the APN. She had absolutely no clue what I ment. She inserted a Sim card in my wife's phone while it was on. She kept going on how the phone was incompatible. I said did you restart the phone after inserting the Simcard. The lady looked at me like I was dumb. I restarted phone and the network popped up. So we went to buy a Sim card and we'll we got past activation point and all that and they had told me the Sim card was 9.99. Okay comes to find out there is a 25 dollar activation fee. So we left the store. I called cricket wireless and they helped me set everything up over the phone. Come to find out later the morons at the store left the number activated on my account. Thankfully customer service over the phone was wonderful and very helpful. Ended up buying the Simcard from Best Buy. These people didn't even try to make the sale and I know for a fact there pay is based on commission. In closing just be aware that if you visit this store the two who work there have no basic knowledge of cell phones. I hope that cricket will later hire better staff who is more qualified. 1 out of 5 stars

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