Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,049 reviews
5 stars
1,124
4 stars
482
3 stars
196
2 stars
69
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were criticized for being dismissive or unhelpful.
Product Availability
Customers noted that popular items are not always in stock, leading to frustration.
Store Experience
The store is generally clean and organized, but some customers reported long wait times for assistance.
Staff Knowledge
Several reviews highlighted knowledgeable staff, particularly in the Verizon department, who provided excellent service.
Return Policy Issues
Customers expressed dissatisfaction with the strict return policy, particularly the 15-day limit, which they found unreasonable.
- LLLeeDec 30, 20251.0Took almost a hrs to return my items. They swore that I had the wrong serial number, almost 30 mins later they realized they made several mistakes and my serial number was correct all along
- DSDharma SolsticeDec 23, 20251.0Sat at kiosk for 25 minutes, never helped
- MBMarie-Claude BettencourtDec 20, 20251.0I made an appointment and the iPhone was diagnosed needing a new battery as I had stated on the information for the appointment. They did not have the battery so had to wait 3 days. Tried to call but impossible to speak to anyone a the store. Dropped the phone off and when they called I asked when and they said as early as possible so I did and the repair person was not there so told it would take 3 hours from the time they came in to work which was an hour and half from that time. Went to pick it up and they could not fix it for some reason. Very bad experience and will keep me away from best buy in the future. Need to work on customer service and phone calls. thank you
- VVVictoria ValoraDec 12, 20255.0Never had an issue here and the employees are always nice.
- MPMelissa ParisiDec 4, 20255.0Friendly young gentleman helped us everyday possible. We were trying to get a speaker to come on before we decided on the purchase. He came over and helped us. Needless to say he sold us!
Frequently Asked Questions About Best Buy
What products and services does Best Buy at 4024 Wards Rd offer?
Best Buy offers a range of products including TVs, computers, appliances, and more along with expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy in Lynchburg, VA?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Lynchburg provide curbside pickup services?
Best Buy offers curbside pickup services to its customers for convenient order retrieval.
Can I get electronics repaired at the Best Buy Lynchburg store?
Yes, Best Buy provides service and repair support including Geek Squad assistance in-store.
What payment methods are accepted at Best Buy in Lynchburg?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Is recycling electronics available at Best Buy Lynchburg?
Yes, Best Buy offers electronic recycling services for customers.
What are some nearby places I can visit before or after shopping at Best Buy Lynchburg?
Nearby places include Barnes & Noble bookstore and coffee shop, Michaels craft and home goods store, and several dining options like Five Guys and Domino's Pizza.
Where can I get computer and mobile phone repair near Best Buy Lynchburg?
Geek Squad, located near Best Buy, offers IT service and computer repair as well as mobile phone services.
Are there any nearby shops where I can find home decor or furniture near Best Buy Lynchburg?
Yes, Pier 1 Imports and Badcock Home Furniture &more are nearby stores offering home decor, appliances, and furniture.
Is there public transit or other facilities near Best Buy Lynchburg that can help me get there?
While specific public transit stations are not listed, several nearby businesses like UPS Access Point and The UPS Store provide convenient services that could assist in package handling or directions when visiting Best Buy.