Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Kilmarnock, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 90 Old Fair Grounds Way.
Location
Hours
Reviews
4.9
874 reviews
5 stars
837
4 stars8
3 stars7
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews praised the exceptional customer service, highlighting staff members like Taylor, Summer, and Selena for their friendliness, helpfulness, and professionalism.
Staff Knowledge
Customers frequently noted the staff's knowledge about products and services, with many mentioning how representatives provided clear explanations and assistance.
Positive Experiences
Overall, customers reported very positive experiences at the Kilmarnock location, often describing their visits as pleasant and stress-free.
Efficiency
Several reviews highlighted the efficiency of the staff in handling transactions and resolving issues quickly, contributing to a smooth customer experience.
Teamwork
Customers appreciated the teamwork displayed by staff members, as they often assisted each other to ensure all customers were attended to promptly.
- JOJoye ODonnell3 days ago5.0Amazing experience with Taylor !
- CFc fNov 1, 20255.0Verizon team member, Summer, helped correct a number of issues on an Apple phone. A senior citizen had been persuaded to change to d1sh phone and it was not right for her. When back on Verizon, skills were needed to get back right. Summer took care of us!
- ALAlecia LongneckOct 23, 20255.0Was greeted by a sweet lady her name was taylor!!! If Taylor boss see this she needs a raise fr! Best customer service I’ve had in a long time friendly, quick, and on point with everything
- DGDanielle GibsonOct 23, 20255.0I’ve been to a few Verizon stores, but the one in Kilmarnock stands out. The customer service is top-notch — friendly faces, fast help, and no stress. They really take care of yo
- KNKerry NicholasOct 17, 20255.0Me and my husband went into Verizon in kilmarnock we were greeted by summer , she helped us out with getting our transfer pin from AT&T to switch to Verizon. Very knowledgeable. We got two iPhones 17 pro she made everything smooth and easy with all of the accessories and transferring our information. Thank you summer.
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Kilmarnock offer?
Wireless Zone, Verizon Authorized Retailer in Kilmarnock offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
Where is the Verizon Wireless Zone store located in Kilmarnock?
The Verizon Wireless Zone store is located at 90 Old Fair Grounds Way, Kilmarnock, VA 22482.
What are the store hours for the Verizon Wireless Zone in Kilmarnock?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Kilmarnock offer in-store pickup services?
Yes, they offer in-store pickup for products.
How can I schedule an appointment at the Verizon Wireless Zone in Kilmarnock?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
Which brands of devices and accessories are available at the Verizon Wireless Zone in Kilmarnock?
They carry brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
What are some nearby dining options customers can visit before or after shopping at Verizon Wireless Zone?
Nearby dining options include Anna's Pizza, Anna's Italian Restaurant Kilmarnock, Little Caesars, Pizza Hut, and Los Patrones Mexican Restaurant.
Are there any nearby stores where customers can shop along with Verizon Wireless Zone?
Yes, customers can visit Walmart Kilmarnock, Dollar Tree, Buddy's Home Furnishings, and Hometown Sales & Leasing near Verizon Wireless Zone.
What local services are available nearby Verizon Wireless Zone that customers might find useful?
Nearby services include Jackson Hewitt Tax Service for financial advice, Kilmarnock Animal Hospital for pet care, Western Union for money transfers, and KeyMe Locksmiths for locksmith services.
Does Verizon Wireless Zone in Kilmarnock provide technical support for wet phones?
Yes, Wireless Zone specializes in wet phone recovery as part of their award-winning customer service.