Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hopewell, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3805 Oaklawn Blvd.
Location
Hours
Reviews
4.9
1,141 reviews
5 stars
1,091
4 stars
23
3 stars9
2 stars1
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for their exceptional service, highlighting individuals like Nya, Ciera, and Maurice for their helpfulness and professionalism.
Speed of Service
Many reviews noted the quick service, with customers frequently mentioning being in and out of the store in under 30 minutes.
Knowledgeable Staff
Customers appreciated the staff's knowledge about products and services, with several mentioning how representatives helped them find the best plans and solutions.
Positive Atmosphere
The store was described as welcoming and friendly, with several customers feeling like they were treated like friends rather than just customers.
Concerns Over Transparency
Some customers expressed dissatisfaction with unclear pricing and billing practices, particularly regarding additional charges that were not explained upfront.
- KHKara HayesNov 15, 20255.0Thank you so much to Nydia for assisting me and my parents today with purchasing new phones. Great communication and she took extra time in helping my dad make sure he recovered important photos and she explained everything about his new phone thoroughly. Thank you so much Nydia, great asset to the Verizon team! Will be asking for her in the future
- SSSarah SpillarNov 15, 20255.0I visited the Verizon store in Hopewell. Ny was extremely helpful and got me the new iPhone for an affordable price!
- KAKaramel AngelNov 10, 20255.0I had an excellent experience at Verizon thanks to Ciera! She helped me with the activation of my father’s phone and made the entire process smooth and stress-free. While reviewing my account, she noticed an opportunity to save me money based on my current plan and took the time to explain all my options clearly. On top of that, Ciera was able to get me set up with the latest Samsung phone at very little cost — a great deal I wasn’t expecting! She patiently walked me through setting up my new phone, including transferring all my photos and contacts, so everything was ready to go before I left the store. Ciera’s professionalism, patience, and exceptional customer service truly stood out — and it’s easy to see why she’s the manager of this location. Thanks to her help, I saved money and upgraded my phone equipment without any hassle.
- LWLawrence WebbNov 9, 20255.0NY helped me get out of my broken ultra to the latest 17 pro max and I love this phone man great phone and she helped me quickly and as efficiently as possible. I recommend you coming to get a new phone off ny she's AMAZING hands down i will be back!
- DLDeborah LuptonNov 8, 20255.0She was so understanding and and helped connect my to my other phone, I would go to her for any concerns with your phone or, service.
Frequently Asked Questions About Verizon
What products and services does Verizon at 3805 Oaklawn Blvd offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless service plans including 5G coverage for consumers and businesses.
What are the store hours for Verizon at Hopewell?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 3805 Oaklawn Blvd offer in-store pickup services?
Yes, in-store pickup is available at this location.
How can I schedule an appointment or service at Verizon in Hopewell?
You can schedule appointments online at https://wirelesszone.com/appointments/ or use the My Verizon app for quick scheduling.
What brands does Verizon at Wireless Zone carry?
They carry brands including Apple, Samsung, Google, Motorola, LG, Verizon Wireless, JBL, Jabra, and many more.
What phone number can I call to contact Verizon Wireless Zone in Hopewell?
You can reach Verizon at +1 804-668-5733.
What specialties does the Verizon Wireless Zone in Hopewell offer?
They specialize in Verizon Wireless products and services, excellent customer service, and wet phone recovery.
Which nearby places can help me find Verizon Wireless Zone at 3805 Oaklawn Blvd?
Nearby places include Grapevine & Design (arts and music), Walgreens pharmacy, and Hopewell Animal Hospital, which can help orient you towards the store location.
Are there nearby amenities to visit after shopping at Verizon Wireless Zone?
Yes, you can visit local spots such as Captain D's seafood restaurant for a meal, Liberty Baptist Church for community events, or Hair Studio 910 for beauty services.
Can I combine a visit to Verizon with other errands in the area?
Absolutely! Nearby businesses like Walgreens for pharmacy needs, Cole's Auto Repair for car services, and Snap Shot Photography LLC for professional photography make it convenient to run multiple errands in the area.