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Brand Certified

Verizon

4.9
(1169 reviews)

Business Details

5278 Oaklawn Blvd, Hopewell, VA
23860, United States
(804) 668-5733
http://www.wirelessnation.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Hopewell, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5278 Oaklawn Blvd.

Location

Verizon
5278 Oaklawn Blvd, Hopewell, VA
23860, United States

Hours

Reviews

4.9
1,169 reviews
5 stars
1,119
4 stars
23
3 stars
9
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Nya and Ciera received numerous accolades for their exceptional customer service, with many customers highlighting their professionalism, knowledge, and willingness to help.

Store Experience

Customers consistently reported positive experiences at the store, noting the friendly atmosphere and efficient service.

Staff Recognition

Several reviews specifically praised individual staff members, particularly Nya and Ciera, for going above and beyond to assist customers.

Concerns Raised

A few customers expressed dissatisfaction with transparency regarding charges and billing practices, indicating a need for improvement in communication.
  • IJ
    Iesha Jarrett
    3 days ago
    5.0
    Nydia Banks gave me such professional and wonderful customer service yesterday at Verizon.She was very understanding of my needs and very informative. Verizon you have a wonderful team member that is passionate about helping her customers. Nydia is the BEST I will continue to come back!!
  • CM
    Cathy Moore
    Feb 19, 2026
    5.0
    Nya was AWESOME. Seriously she made the whole experience actually fun. She was knowledgeable and kind and just fantastic to us. We really appreciated her.
  • CM
    Cathy Moore
    Feb 18, 2026
    5.0
    Nya was amazing. She was knowledgeable and friendly and went above and beyond to help us with everything we needed to do. Honestly she made the whole experience fun and I appreciated that more than words can say. Top notch service. Thank you, Nya!
  • SA
    Sincere Anderson
    Feb 16, 2026
    5.0
    Went an got a phone from Nydia and she was very professional, and also very eager to fix any problems I had with any other devices y’all go check her out
  • BB
    Braatianna
    Feb 15, 2026
    5.0
    Came into this new store with my mom and Nydia was phenomenal! She was very knowledgeable about the deals going on, she helped me and my mom find great new devices and even helped us trade in our old phones. Hands down the best experience with Verizon ever I highly recommend this location and Ny to anyone looking to upgrade their Verizon experience 100 stars!

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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